Question 1

Outsourcing is defined as transferring core jobs outside the company.

Accepted Answer

A) True 
 B)False  False

Question 2

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is _____.

Accepted Answer

A)  company policy 
B)  opportunity for growth 
C)  achievement 
D)  job responsibility 
A)  company policy 
B)  opportunity for growth 
C)  achievement 
D)  job responsibility A

Question 3

While computer-based training is usually less costly than classroom training, it does not offer consistent presentations.

Accepted Answer

A) True 
 B)False  False

Question 4

Employers may obtain valuable information from exit interviews regarding why an employee is leaving.

Accepted Answer

A) True 
 B)False

Question 5

MATCHING
Complete the following using the terms listed.
-The function of attracting, developing, and retaining employees who can perform the activities necessary to accomplish organizational objectives is called _____.

Accepted Answer

A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration 
A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration

Question 6

Rose was recently terminated from her position at an insurance agency due to unethical behavior. This is an example of _____.

Accepted Answer

A)  voluntary turnover 
B)  involuntary separation 
C)  downsizing 
D)  outsourcing 
A)  voluntary turnover 
B)  involuntary separation 
C)  downsizing 
D)  outsourcing

Question 7

On what factors do firms base their compensation policies?

Accepted Answer

Most firms base their compensation polic

Question 8

Based on employee performance appraisals, managers make objective decisions about all of the following EXCEPT _____.

Accepted Answer

A)  additional training needs 
B)  compensation 
C)  corporate outsourcing 
D)  promotion 
A)  additional training needs 
B)  compensation 
C)  corporate outsourcing 
D)  promotion

Question 9

MATCHING
Complete the following using the terms listed.
-Most firms use annual _____ to evaluate an employee's job performance and provide feedback about it.

Accepted Answer

A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration 
A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration

Question 10

Describe the core responsibilities of human resource management.

Accepted Answer

The core responsibilities of human resou

Question 11

MATCHING
Complete the following using the terms listed.
-_____ allow employees to adjust their working hours and places of work according to their needs.

Accepted Answer

A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration 
A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration

Question 12

Human resource plans must be based on an organization's overall competitive strategies.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following organizations is engaged in reshoring?

Accepted Answer

A)  Finnacle Corp. hires a third-party from outside the United States to provide customer service function over the phone. 
B)  KGH Corp. eliminates marketing roles by combining the Sales and Marketing departments as one department. 
C)  GreenLime Company terminates three employees because of their poor performance. 
D)  Helix Company brings the technical support function which was contracted out back to the United States as an in-house function. 
A)  Finnacle Corp. hires a third-party from outside the United States to provide customer service function over the phone. 
B)  KGH Corp. eliminates marketing roles by combining the Sales and Marketing departments as one department. 
C)  GreenLime Company terminates three employees because of their poor performance. 
D)  Helix Company brings the technical support function which was contracted out back to the United States as an in-house function.

Question 14

A complaint that management is violating a provision of a union contract often results in _____.

Accepted Answer

A)  the process of mediation 
B)  a work slowdown 
C)  the filing of a grievance 
D)  a strike 
A)  the process of mediation 
B)  a work slowdown 
C)  the filing of a grievance 
D)  a strike

Question 15

Downsizing can have a domino effect on the local economy.

Accepted Answer

A) True 
 B)False

Question 16

Downsizing streamlines an organization.

Accepted Answer

A) True 
 B)False

Question 17

MATCHING
Complete the following using the terms listed.
-One type of performance appraisal is the _____, which gathers feedback from a review panel of coworkers, supervisors, team members, and subordinates.

Accepted Answer

A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration 
A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration

Question 18

Motivation leads to goal-directed behavior.

Accepted Answer

A) True 
 B)False

Question 19

Describe collective bargaining.

Accepted Answer

Labor unions work to increase job securi

Question 20

Human resource managers play less of a role in creating a work environment that generates employee satisfaction than the employees themselves.

Accepted Answer

A) True 
 B)False

Outsourcing is defined as transferring core jobs outside the company.

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is _____.

While computer-based training is usually less costly than classroom training, it does not offer consistent presentations.

Employers may obtain valuable information from exit interviews regarding why an employee is leaving.

MATCHING Complete the following using the terms listed. -The function of attracting, developing, and retaining employees who can perform the activities necessary to accomplish organizational objectives is called _____.

Rose was recently terminated from her position at an insurance agency due to unethical behavior. This is an example of _____.

On what factors do firms base their compensation policies?

Based on employee performance appraisals, managers make objective decisions about all of the following EXCEPT _____.

MATCHING Complete the following using the terms listed. -Most firms use annual _____ to evaluate an employee's job performance and provide feedback about it.

Describe the core responsibilities of human resource management.

MATCHING Complete the following using the terms listed. -_____ allow employees to adjust their working hours and places of work according to their needs.

Human resource plans must be based on an organization's overall competitive strategies.

Which of the following organizations is engaged in reshoring?

A complaint that management is violating a provision of a union contract often results in _____.

Downsizing can have a domino effect on the local economy.

Downsizing streamlines an organization.

MATCHING Complete the following using the terms listed. -One type of performance appraisal is the _____, which gathers feedback from a review panel of coworkers, supervisors, team members, and subordinates.

Motivation leads to goal-directed behavior.

Describe collective bargaining.

Human resource managers play less of a role in creating a work environment that generates employee satisfaction than the employees themselves.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labor Relations

Outsourcing is defined as transferring core jobs outside the company.

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is _____.

While computer-based training is usually less costly than classroom training, it does not offer consistent presentations.

Employers may obtain valuable information from exit interviews regarding why an employee is leaving.

MATCHING Complete the following using the terms listed. -The function of attracting, developing, and retaining employees who can perform the activities necessary to accomplish organizational objectives is called _____.

Rose was recently terminated from her position at an insurance agency due to unethical behavior. This is an example of _____.

On what factors do firms base their compensation policies?

Based on employee performance appraisals, managers make objective decisions about all of the following EXCEPT _____.

MATCHING Complete the following using the terms listed. -Most firms use annual _____ to evaluate an employee's job performance and provide feedback about it.

Describe the core responsibilities of human resource management.

MATCHING Complete the following using the terms listed. -_____ allow employees to adjust their working hours and places of work according to their needs.

Human resource plans must be based on an organization's overall competitive strategies.

Which of the following organizations is engaged in reshoring?

A complaint that management is violating a provision of a union contract often results in _____.

Downsizing can have a domino effect on the local economy.

Downsizing streamlines an organization.

MATCHING Complete the following using the terms listed. -One type of performance appraisal is the _____, which gathers feedback from a review panel of coworkers, supervisors, team members, and subordinates.

Motivation leads to goal-directed behavior.

Describe collective bargaining.

Human resource managers play less of a role in creating a work environment that generates employee satisfaction than the employees themselves.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters