Exam 5: Negotiation Models, Strategies, and Tactics

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In the case of a negotiation, the resistance point is ________.

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________ bargaining is a negotiation method described as a "win-lose" situation, in which resources are viewed as fixed and limited, and each side wants to maximize its share.

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B

The settlement range is also known as the zone of possible agreement.

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A distributive bargaining method results in a "win-win" situation.

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During negotiations, parties often conceal their real goals and objectives to enhance their opportunity for the best possible settlement.

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Parties involved in a negotiation have interdependent goals.

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Gaining information about the opponent by asking associates and contacts is an ethical bargaining tactic.

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Only undesirable proposals are taken to a caucus.

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In the case of an integrative negotiation, only one issue is discussed at a time and each issue is settled separately.

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People seek to minimize the difference between the benefits they provide others and the benefits received from others. This tendency to respond to the actions of others with equal or similar actions is the source of the ________ norm in negotiation.

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In the case of a negotiation, the target point is ________.

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A negotiator's WATNA is his or her best alternative course of action if no settlement is reached.

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John Stuart Mills, an English philosopher, believed that one could only judge the moral value of an action by its result. If an action benefits more people than it harms then it is a moral action. This approach to ethics is known as ethics of ________.

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Integrative bargaining is also known as an "expanded-pie approach."

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Every proposal received should be studied and responded to by acceptance or a counteroffer.

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Aristotle believed that it is inconsistent with "goodness" to use a "bad" means to achieve a good end, so both the means used and the ends achieved must be "good."

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Which of the following actions exhibited by a party is likely to imply inflexibility?

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Traditional methods that focus on defending stated positions are more likely than interest-based bargaining to break down because the parties become too invested in their positions instead of trying to uncover new option.

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________ is a negotiation tactic of putting a few items together and allowing both sides to achieve gains on one or more items to establish trust and decrease the number of unresolved issues.

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Which of the following should negotiators follow during a negotiation process?

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