Exam 5: Negotiation Models, Strategies, and Tactics

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The face-saving process at the end of labor-management negotiations typically involves management claiming victory while the union negotiator remains silent.

(True/False)
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The final, negotiated settlement point usually is a point approximately in the middle of the two opening offers.

(True/False)
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During a negotiation, the objective of each party is to achieve a settlement point as close as possible to its resistance point.

(True/False)
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Which of the following is a form of the fairness norm in negotiations?

(Multiple Choice)
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If negotiations reach an impasse and such an impasse is not the result of an employer's bad-faith negotiations then an employer can unilaterally implement its last offer.

(True/False)
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What is a BATNA?

(Multiple Choice)
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Which of the following statements is true of integrative bargaining?

(Multiple Choice)
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In a negotiation, the reservation price is ________.

(Multiple Choice)
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When using the categorization method, the parties generally begin by proposing their opening offer or anchor on an issue.

(True/False)
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Which of the following is true of distributive bargaining?

(Multiple Choice)
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The settlement range is the difference between the ________ points of both the parties involved in a negotiation.

(Multiple Choice)
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Which of the following is expected of negotiators following the good-faith bargaining norm?

(Multiple Choice)
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The resistance point is a maximum or minimum beyond which the negotiator will not accept a proposal. This is the negotiator's bottom line.

(True/False)
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The ________ clause in many collective bargaining agreements precludes reopening negotiations on any mandatory or permissive bargaining subject that could have been brought up at the negotiations table.

(Multiple Choice)
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Which of the following is a difference between interest-based bargaining and distributive bargaining?

(Multiple Choice)
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In labor negotiations, good-faith bargaining is mandated as a part of the collective bargaining process by the National Labor Relations Act.

(True/False)
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The zipper clause in many collective bargaining agreements allows reopening negotiations on any mandatory or permissive bargaining subject that could have been brought up at the negotiations table.

(True/False)
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Presenting an issue to the other side in a negotiation in a way that is convincing and causes the other side to "see" the proposal in a different light is known as ________.

(Multiple Choice)
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Which of the following is an example of a BATNA of a union negotiating with management?

(Multiple Choice)
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Aristotle, a Greek philosopher, believed that the inherent nature of human beings was "good." He believed that a human being's ultimate nature was to try to realize a good end with the help of good means. Aristotle promoted a fairness or justice approach to ethics that is known as ethics of ________.

(Multiple Choice)
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