Exam 13: Teaming Across Distance and Culture

Unless people have had special training, they are likely to commit blunders when communicating virtually. All of the following are best practices of virtual communication etiquette EXCEPT:

Cultural intelligence is best described as:

People are their most cooperative when interacting via this form of communication:

According to the place-time mode of interaction, when people are in the same place, but at different times, this is an example of what type of communication?

Although there are disadvantages to physically dispersed teams, what advantage can physical distance provide for teams?

Virtual teams are best described as a:

Virtual distance is a term that refers to the:

In regard to cultural values, in __________ cultures, members of high- and low-status groups communicate frequently, and do not go to great lengths to perpetuate differences. In __________ cultures and organizations, status differences are not easily permeated.

Information technology changes social behavior. Which of the following behaviors is TRUE about information technology as compared to traditional face-to-face interaction?

Regarding out-of-the-loop employees, which of the following is one of Edmondson's "Four Tactics for Reframing" that helps people reframe their purpose on a team?

Virtual teams need to consider several factors for their ultimate success. First, the level of technical support they will need, second their locations relative to one another, and third the:

Information technology has powerful effects on social behavior. Which of the following issues should NOT be expected when interacting with teammates via information technology?

Which of the following communication situations has the highest message "richness", or potential information-carrying capacity?

Some types of teams become information-dependent upon aspects of their physical environment in order to do their work. This type of team situation is best termed as:

Tools, documents, language and processes-these are examples of boundary objects. Which of the following is the best definition of the purpose of boundary objects?

All of the following are reasons why the spontaneous social interaction called "schmoozing" is advantageous for virtual teams EXCEPT:

One of the challenges of virtual teams is building reliability capital. Which of the following tactics is a best practice when building reliability capital in virtual teams?

People from different cultures can differ in many ways. The cultural value of egalitarianism refers to __________; the cultural value of hierarchy refers to __________.

Two types of information knowledge exist in teams. The first, ________ knowledge, is hard to articulate and acquired through experience. The second, ________ knowledge, is knowledge that is transmittable in formal or symbolic language.

With regard to risk-taking, compared to groups that make decisions face-to-face, groups that make decisions via electronic communication are: