Question 1

With regard to personal and team identities, all of the following are true EXCEPT:

Accepted Answer

A)  groups and teams provide people with identity. 
B)  feeling good about ourselves is often dependent upon feeling that our groups are adequate or superior to other groups. 
C)  there is a potentially infinite number of group distinctions that people can use to define their identity. 
D)  people with an interdependent outlook focus on the extent to which they are autonomous and unique. 
A)  groups and teams provide people with identity. 
B)  feeling good about ourselves is often dependent upon feeling that our groups are adequate or superior to other groups. 
C)  there is a potentially infinite number of group distinctions that people can use to define their identity. 
D)  people with an interdependent outlook focus on the extent to which they are autonomous and unique. D

Question 2

When groups use apology in the face of intergroup conflict, which is the least likely result of that apology?

Accepted Answer

A)  Decreased likelihood of forgiveness 
B)  Increased anger 
C)  Increased trust of the out-group 
D)  Increased desire for retribution 
A)  Decreased likelihood of forgiveness 
B)  Increased anger 
C)  Increased trust of the out-group 
D)  Increased desire for retribution C

Question 3

Strategies for reducing the negative effects of intergroup conflicts include:

Accepted Answer

A)  categorization. 
B)  focusing on super-ordinate goals. 
C)  marginalization. 
D)  hierarchical reporting relationships. 
A)  categorization. 
B)  focusing on super-ordinate goals. 
C)  marginalization. 
D)  hierarchical reporting relationships. B

Question 4

In regard to intergroup conflict, a group that competes for things like new hires or clients with another group is engaged in __________ conflict.

Accepted Answer

A)  extremism 
B)  symbolic 
C)  team rivalry 
D)  realistic 
A)  extremism 
B)  symbolic 
C)  team rivalry 
D)  realistic

Question 5

People who don't feel respected by their team are __________. Conversely, respected members of organizational groups that have low status and prestige are the most likely to __________.

Accepted Answer

A)  high in social comparison; be self-serving and competitive 
B)  not as loyal or committed to their team; donate their time to their team to improve its image 
C)  high in realistic conflict; be high in symbolic conflict 
D)  high in ethnocentrism; stereotype 
A)  high in social comparison; be self-serving and competitive 
B)  not as loyal or committed to their team; donate their time to their team to improve its image 
C)  high in realistic conflict; be high in symbolic conflict 
D)  high in ethnocentrism; stereotype

Question 6

The extent to which a person identifies with a group occurs on three distinct identity levels. Individuals who are high in __________ identity are likely to agree with the following statements: "all members need to contribute to achieve the group's goals" and "this group accomplishes things that no single member could achieve."

Accepted Answer

A)  emotional 
B)  behavioral 
C)  cognitive 
D)  relational 
A)  emotional 
B)  behavioral 
C)  cognitive 
D)  relational

Question 7

The process of exchange, termed "perspective giving and perspective taking", is one in which a party is asked to write about their difficulties with a situation, and a second party is told to accurately summarize the statement of the first party. Each of the following statements is related to this type of exchange EXCEPT:

Accepted Answer

A)  a team's exposure to information related to an out-group's heterogeneity in terms of their positive and negative characteristics reduces prejudices. 
B)  trying to be empathetic when interacting with an out-group member has positive effects when the out-group member discloses hardships and expresses a need for support. 
C)  trying to be empathetic when interacting with an out-group member who is not expressing a call for help can back-fire and result in negative perceptions. 
D)  a team's exclusive exposure to an out-group's positive characteristics is the most effective means to reduce in-group prejudices. 
A)  a team's exposure to information related to an out-group's heterogeneity in terms of their positive and negative characteristics reduces prejudices. 
B)  trying to be empathetic when interacting with an out-group member has positive effects when the out-group member discloses hardships and expresses a need for support. 
C)  trying to be empathetic when interacting with an out-group member who is not expressing a call for help can back-fire and result in negative perceptions. 
D)  a team's exclusive exposure to an out-group's positive characteristics is the most effective means to reduce in-group prejudices.

Question 8

All of the following are documented biases that can emerge in intergroup conflict EXCEPT:

Accepted Answer

A)  stereotyping. 
B)  in-group bias. 
C)  racism. 
D)  out-group heterogeneity bias. 
A)  stereotyping. 
B)  in-group bias. 
C)  racism. 
D)  out-group heterogeneity bias.

Question 9

Which of the following terms refers to the effects of in-group bias at a national or regional level?

Accepted Answer

A)  Collective narcissism 
B)  Implicit group metafavoritism 
C)  Ethnocentrism 
D)  Racism 
A)  Collective narcissism 
B)  Implicit group metafavoritism 
C)  Ethnocentrism 
D)  Racism

Question 10

Despite a verbal preference for people who behave in an "egalitarian" way, people actually prefer others in their groups to display in-group bias. This phenomenon is best termed:

Accepted Answer

A)  ethnocentrism. 
B)  implicit group metafavoritism. 
C)  collective narcissism. 
D)  cognitive identity. 
A)  ethnocentrism. 
B)  implicit group metafavoritism. 
C)  collective narcissism. 
D)  cognitive identity.

Question 11

__________ occurs when people who are not directly harmed by a rival group seek retribution against members of that out-group, who were not the original perpetrators of the initial attack on the in-group.

Accepted Answer

A)  Vicarious retribution 
B)  Team discontinuity effect 
C)  Extremism 
D)  Collective narcissism 
A)  Vicarious retribution 
B)  Team discontinuity effect 
C)  Extremism 
D)  Collective narcissism

Question 12

Realistic conflict is conflict __________; symbolic conflict is conflict __________.

Accepted Answer

A)  that occurs in in-groups; that occurs with out-groups 
B)  that occurs with out-groups; that occurs with in-groups 
C)  based on scarce resources; based on values and beliefs 
D)  based on values and beliefs; based on scarce resources 
A)  that occurs in in-groups; that occurs with out-groups 
B)  that occurs with out-groups; that occurs with in-groups 
C)  based on scarce resources; based on values and beliefs 
D)  based on values and beliefs; based on scarce resources

Question 13

The __________ self is realized by differentiating ourselves from others; __________ self is achieved by assimilating with significant others; __________ self is achieved by inclusion in large, social groups.

Accepted Answer

A)  relational; individual; collective 
B)  individual; relational; collective 
C)  me-centered; we-centered; mixed-motive 
D)  independent; interdependent; codependent 
A)  relational; individual; collective 
B)  individual; relational; collective 
C)  me-centered; we-centered; mixed-motive 
D)  independent; interdependent; codependent

Question 14

An investigation of the Western Cannon Debate a dispute concerning the choice of books in introductory civilization and literature courses) found what results?

Accepted Answer

A)  Extremism-people on opposing sides of the debate exaggerated the actual differences. 
B)  Symbolism-people on opposing sides of the debate were focused on symbols as opposed to scarce resources. 
C)  Racism-people on opposing sides of the debate held racist attitudes toward the other group. 
D)  Denial-people on opposing sides of the debate denied the existence of privilege. 
A)  Extremism-people on opposing sides of the debate exaggerated the actual differences. 
B)  Symbolism-people on opposing sides of the debate were focused on symbols as opposed to scarce resources. 
C)  Racism-people on opposing sides of the debate held racist attitudes toward the other group. 
D)  Denial-people on opposing sides of the debate denied the existence of privilege.

Question 15

Social comparison theory predicts when:

Accepted Answer

A)  a comparable team in your organization performs similarly or better than your team, and the identity of your team is threatened. 
B)  teams will harm or discriminate against other teams when the performance of the other team decreases. 
C)  teams will harm or discriminate against members of their own team when the performance of their own team decreases. 
D)  a member outside of the team performs similarly or better than your team, and the team will feel interdependent with that person. 
A)  a comparable team in your organization performs similarly or better than your team, and the identity of your team is threatened. 
B)  teams will harm or discriminate against other teams when the performance of the other team decreases. 
C)  teams will harm or discriminate against members of their own team when the performance of their own team decreases. 
D)  a member outside of the team performs similarly or better than your team, and the team will feel interdependent with that person.

Question 16

All of the following are disadvantages related to biases associated with the categorization process EXCEPT?

Accepted Answer

A)  it lessens the need to consider the out-group member's point of view. 
B)  members of out-groups are more extremely evaluated. 
C)  stereotypes are used to predict people's behavior. 
D)  can help groups achieve their goals, protect their interests, and clarify communication needs. 
A)  it lessens the need to consider the out-group member's point of view. 
B)  members of out-groups are more extremely evaluated. 
C)  stereotypes are used to predict people's behavior. 
D)  can help groups achieve their goals, protect their interests, and clarify communication needs.

Question 17

This self-concept is achieved by assimilating with significant others, and is based on personalized bonds of attachment. This is best termed as:

Accepted Answer

A)  individual self. 
B)  relational self. 
C)  collective self. 
D)  cognitive identity. 
A)  individual self. 
B)  relational self. 
C)  collective self. 
D)  cognitive identity.

Question 18

According to the "contact hypothesis", for contact to work be effective), all of the following need to be in place EXCEPT:

Accepted Answer

A)  social and institutional support. 
B)  acquaintance potential. 
C)  equal status. 
D)  within group friendships. 
A)  social and institutional support. 
B)  acquaintance potential. 
C)  equal status. 
D)  within group friendships.

Question 19

One implication of the optimal distinctiveness model is that to secure loyalty, teams must not only satisfy members' needs for affiliation and belonging within a group, but must also:

Accepted Answer

A)  maintain high levels of cohesion. 
B)  establish a good record of performance. 
C)  contribute to the greater good of the team. 
D)  maintain clear boundaries that differentiate them from other groups. 
A)  maintain high levels of cohesion. 
B)  establish a good record of performance. 
C)  contribute to the greater good of the team. 
D)  maintain clear boundaries that differentiate them from other groups.

Question 20

Optimal Distinctiveness Theory argues that people:

Accepted Answer

A)  want to strive to be the most valued team member. 
B)  prefer to be accepted by others more than being correct, accurate, or right. 
C)  want to neither be too different, nor too similar to others. 
D)  want to be the leader of their team. 
A)  want to strive to be the most valued team member. 
B)  prefer to be accepted by others more than being correct, accurate, or right. 
C)  want to neither be too different, nor too similar to others. 
D)  want to be the leader of their team.

With regard to personal and team identities, all of the following are true EXCEPT:

When groups use apology in the face of intergroup conflict, which is the least likely result of that apology?

Strategies for reducing the negative effects of intergroup conflicts include:

In regard to intergroup conflict, a group that competes for things like new hires or clients with another group is engaged in __________ conflict.

People who don't feel respected by their team are . Conversely, respected members of organizational groups that have low status and prestige are the most likely to .

All of the following are documented biases that can emerge in intergroup conflict EXCEPT:

Which of the following terms refers to the effects of in-group bias at a national or regional level?

Despite a verbal preference for people who behave in an "egalitarian" way, people actually prefer others in their groups to display in-group bias. This phenomenon is best termed:

__________ occurs when people who are not directly harmed by a rival group seek retribution against members of that out-group, who were not the original perpetrators of the initial attack on the in-group.

Realistic conflict is conflict ; symbolic conflict is conflict .

The self is realized by differentiating ourselves from others; self is achieved by assimilating with significant others; __ self is achieved by inclusion in large, social groups.

An investigation of the Western Cannon Debate a dispute concerning the choice of books in introductory civilization and literature courses) found what results?

Social comparison theory predicts when:

All of the following are disadvantages related to biases associated with the categorization process EXCEPT?

This self-concept is achieved by assimilating with significant others, and is based on personalized bonds of attachment. This is best termed as:

According to the "contact hypothesis", for contact to work be effective), all of the following need to be in place EXCEPT:

One implication of the optimal distinctiveness model is that to secure loyalty, teams must not only satisfy members' needs for affiliation and belonging within a group, but must also:

Optimal Distinctiveness Theory argues that people:

Teams in Organizations: Facts and Myths

Performance and Productivity

Rewarding Teamwork: Compensation and Performance Appraisals

Designing the Team: Tasks, People, and Processes

Team Identity, Emotion, and Development

Sharpening the Team and Mind: Communication and Collective Intelligence

Team Decision Making: Pitfalls and Solutions

Conflict in Teams

Creativity

Networking, Social Capital, and Integrating Across Teams

Leadership: Managing the Paradox

Teaming Across Distance and Culture

Filters

Exam 12: Interteam Relations

With regard to personal and team identities, all of the following are true EXCEPT:

When groups use apology in the face of intergroup conflict, which is the least likely result of that apology?

Strategies for reducing the negative effects of intergroup conflicts include:

In regard to intergroup conflict, a group that competes for things like new hires or clients with another group is engaged in __________ conflict.

People who don't feel respected by their team are __________. Conversely, respected members of organizational groups that have low status and prestige are the most likely to __________.

All of the following are documented biases that can emerge in intergroup conflict EXCEPT:

Which of the following terms refers to the effects of in-group bias at a national or regional level?

Despite a verbal preference for people who behave in an "egalitarian" way, people actually prefer others in their groups to display in-group bias. This phenomenon is best termed:

__________ occurs when people who are not directly harmed by a rival group seek retribution against members of that out-group, who were not the original perpetrators of the initial attack on the in-group.

Realistic conflict is conflict __________; symbolic conflict is conflict __________.

The __________ self is realized by differentiating ourselves from others; __________ self is achieved by assimilating with significant others; __________ self is achieved by inclusion in large, social groups.

An investigation of the Western Cannon Debate a dispute concerning the choice of books in introductory civilization and literature courses) found what results?

Social comparison theory predicts when:

All of the following are disadvantages related to biases associated with the categorization process EXCEPT?

This self-concept is achieved by assimilating with significant others, and is based on personalized bonds of attachment. This is best termed as:

According to the "contact hypothesis", for contact to work be effective), all of the following need to be in place EXCEPT:

One implication of the optimal distinctiveness model is that to secure loyalty, teams must not only satisfy members' needs for affiliation and belonging within a group, but must also:

Optimal Distinctiveness Theory argues that people:

Teams in Organizations: Facts and Myths

Performance and Productivity

Rewarding Teamwork: Compensation and Performance Appraisals

Designing the Team: Tasks, People, and Processes

Team Identity, Emotion, and Development

Sharpening the Team and Mind: Communication and Collective Intelligence

Team Decision Making: Pitfalls and Solutions

Conflict in Teams

Creativity

Networking, Social Capital, and Integrating Across Teams

Leadership: Managing the Paradox

Teaming Across Distance and Culture

Filters

People who don't feel respected by their team are . Conversely, respected members of organizational groups that have low status and prestige are the most likely to .

Realistic conflict is conflict ; symbolic conflict is conflict .

The self is realized by differentiating ourselves from others; self is achieved by assimilating with significant others; __ self is achieved by inclusion in large, social groups.