Question 1

Which decision-making technique tabulates and summarizes anonymous questionnaires then returns them to group members again for solutions until a consensus is reached?

Accepted Answer

A)  The nominal group technique 
B)  Brainstorming 
C)  Storyboarding 
D)  The Delphi technique 
A)  The nominal group technique 
B)  Brainstorming 
C)  Storyboarding 
D)  The Delphi technique D

Question 2

Which of the following is not one of the categories of decision styles?

Accepted Answer

A)  Directive 
B)  Conceptual 
C)  Nondirective 
D)  Behavioral 
A)  Directive 
B)  Conceptual 
C)  Nondirective 
D)  Behavioral C

Question 3

Discuss decision quality and decision acceptance.

Accepted Answer

A practical way to apply decision criteria when evaluating alternatives in the decision-making process is to consider quality and acceptance.Decision quality is based on such factors as costs, revenues, and product design specifications.Decision acceptance is based on people's feelings.Decision acceptance happens when people who are affected by a decision agree with what is to be done.

Question 4

Situations with important consequences for the organization that are poorly defined and unstructured are

Accepted Answer

A)  tactical decisions. 
B)  programmed decisions. 
C)  operational decisions. 
D)  non-programmed decisions. 
A)  tactical decisions. 
B)  programmed decisions. 
C)  operational decisions. 
D)  non-programmed decisions.

Question 5

One of the limiting factors in group decision making is time.

Accepted Answer

A) True 
 B)False

Question 6

Former U.S. President Ronald Reagan liked to make decisions according to his values and intuition by considering fewer alternatives. This suggests which decision style?

Accepted Answer

A)  Directive style 
B)  Behavioral style 
C)  Conceptual style 
D)  Analytical style 
A)  Directive style 
B)  Behavioral style 
C)  Conceptual style 
D)  Analytical style

Question 7

When the availability of each alternative and its outcomes are associated with probability estimates, decisions are being made under a condition of

Accepted Answer

A)  certainty. 
B)  uncertainty. 
C)  risk. 
D)  conflict. 
A)  certainty. 
B)  uncertainty. 
C)  risk. 
D)  conflict.

Question 8

Which decision-making technique is most useful when the group members are geographically dispersed?

Accepted Answer

A)  The nominal group technique 
B)  Brainstorming 
C)  Storyboarding 
D)  The Delphi technique 
A)  The nominal group technique 
B)  Brainstorming 
C)  Storyboarding 
D)  The Delphi technique

Question 9

What is the illusion of control? Who is most likely to be impacted by this?

Accepted Answer

The illusion of control is a limitation

Question 10

Which decisions tend to have the shortest time horizon?

Accepted Answer

A)  Strategic decisions 
B)  Operational decisions 
C)  Tactical decisions 
D)  Programmed decisions 
A)  Strategic decisions 
B)  Operational decisions 
C)  Tactical decisions 
D)  Programmed decisions

Question 11

Emotions and personal preferences may result in poor decisions. The two emotions that are the most disruptive to quality decision making are

Accepted Answer

A)  anger and frustration. 
B)  anger and depression. 
C)  egotism and anger. 
D)  egotism and frustration. 
A)  anger and frustration. 
B)  anger and depression. 
C)  egotism and anger. 
D)  egotism and frustration.

Question 12

Which decision-making style requires no participation from subordinates?

Accepted Answer

A)  Discover facts and decide 
B)  Consult and decide 
C)  Decide and persuade 
D)  Group decision 
A)  Discover facts and decide 
B)  Consult and decide 
C)  Decide and persuade 
D)  Group decision

Question 13

Explain Simon's administrative model of decision making and the concept of bounded rationality.

Accepted Answer

Simon's administrative model of decision

Question 14

Contrast reactive and proactive management.

Accepted Answer

Reactive is the management style of resp

Question 15

Delegation may lead to higher quality decisions that result in greater customer satisfaction since

Accepted Answer

A)  lower level employees are closer to customers and more aware of their needs. 
B)  customers relate better to lower level employees. 
C)  higher level managers tend to use too much intuition when deciding customer preferences. 
D)  all of the above 
A)  lower level employees are closer to customers and more aware of their needs. 
B)  customers relate better to lower level employees. 
C)  higher level managers tend to use too much intuition when deciding customer preferences. 
D)  all of the above

Question 16

Which of the following statements about delegation is true?

Accepted Answer

A)  Delegation is synonymous with participation. 
B)  The group shares decision-making authority with management. 
C)  When a manager delegates decision-making authority, the subordinate makes a recommendation and then the manager makes the final decision. 
D)  Managers delegate to have more time to spend on the most important tasks and decisions. 
A)  Delegation is synonymous with participation. 
B)  The group shares decision-making authority with management. 
C)  When a manager delegates decision-making authority, the subordinate makes a recommendation and then the manager makes the final decision. 
D)  Managers delegate to have more time to spend on the most important tasks and decisions.

Question 17

Which of the following may help make the implementation phase more successful?

Accepted Answer

A)  Providing needed resources 
B)  Developing communication systems that enable management to know if the decision alternative is meeting its planned objective 
C)  Exercising leadership to persuade others to move the implementation forward 
D)  all of the above 
A)  Providing needed resources 
B)  Developing communication systems that enable management to know if the decision alternative is meeting its planned objective 
C)  Exercising leadership to persuade others to move the implementation forward 
D)  all of the above

Question 18

Which of the following is not true of non-programmed decision making?

Accepted Answer

A)  It is important to develop creative alternative solutions and to suspend judgment of their worth until all possible alternatives have been developed. 
B)  Lower quality solutions may result if solutions are evaluated too soon. 
C)  Seldom are groups used to generate solutions. 
D)  Novel situations require non-programmed decision making. 
A)  It is important to develop creative alternative solutions and to suspend judgment of their worth until all possible alternatives have been developed. 
B)  Lower quality solutions may result if solutions are evaluated too soon. 
C)  Seldom are groups used to generate solutions. 
D)  Novel situations require non-programmed decision making.

Question 19

Which decision-making technique helps a group generate and select solutions while letting group members think independently?

Accepted Answer

A)  The nominal group technique 
B)  Brainstorming 
C)  Storyboarding 
D)  The Delphi technique 
A)  The nominal group technique 
B)  Brainstorming 
C)  Storyboarding 
D)  The Delphi technique

Question 20

A technical decision of which machine should replace current machinery would most likely require ________ quality and ________ acceptance.

Accepted Answer

A)  high; high 
B)  low; low 
C)  high; low 
D)  low; high 
A)  high; high 
B)  low; low 
C)  high; low 
D)  low; high

Which decision-making technique tabulates and summarizes anonymous questionnaires then returns them to group members again for solutions until a consensus is reached?

Which of the following is not one of the categories of decision styles?

Discuss decision quality and decision acceptance.

Situations with important consequences for the organization that are poorly defined and unstructured are

One of the limiting factors in group decision making is time.

Former U.S. President Ronald Reagan liked to make decisions according to his values and intuition by considering fewer alternatives. This suggests which decision style?

When the availability of each alternative and its outcomes are associated with probability estimates, decisions are being made under a condition of

Which decision-making technique is most useful when the group members are geographically dispersed?

What is the illusion of control? Who is most likely to be impacted by this?

Which decisions tend to have the shortest time horizon?

Emotions and personal preferences may result in poor decisions. The two emotions that are the most disruptive to quality decision making are

Which decision-making style requires no participation from subordinates?

Explain Simon's administrative model of decision making and the concept of bounded rationality.

Contrast reactive and proactive management.

Delegation may lead to higher quality decisions that result in greater customer satisfaction since

Which of the following statements about delegation is true?

Which of the following may help make the implementation phase more successful?

Which of the following is not true of non-programmed decision making?

Which decision-making technique helps a group generate and select solutions while letting group members think independently?

A technical decision of which machine should replace current machinery would most likely require quality and acceptance.

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters

Exam 6: Decision Making

Which decision-making technique tabulates and summarizes anonymous questionnaires then returns them to group members again for solutions until a consensus is reached?

Which of the following is not one of the categories of decision styles?

Discuss decision quality and decision acceptance.

Situations with important consequences for the organization that are poorly defined and unstructured are

One of the limiting factors in group decision making is time.

Former U.S. President Ronald Reagan liked to make decisions according to his values and intuition by considering fewer alternatives. This suggests which decision style?

When the availability of each alternative and its outcomes are associated with probability estimates, decisions are being made under a condition of

Which decision-making technique is most useful when the group members are geographically dispersed?

What is the illusion of control? Who is most likely to be impacted by this?

Which decisions tend to have the shortest time horizon?

Emotions and personal preferences may result in poor decisions. The two emotions that are the most disruptive to quality decision making are

Which decision-making style requires no participation from subordinates?

Explain Simon's administrative model of decision making and the concept of bounded rationality.

Contrast reactive and proactive management.

Delegation may lead to higher quality decisions that result in greater customer satisfaction since

Which of the following statements about delegation is true?

Which of the following may help make the implementation phase more successful?

Which of the following is not true of non-programmed decision making?

Which decision-making technique helps a group generate and select solutions while letting group members think independently?

A technical decision of which machine should replace current machinery would most likely require ________ quality and ________ acceptance.

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters

A technical decision of which machine should replace current machinery would most likely require quality and acceptance.