Question 1

What are norms?

Accepted Answer

Norms are the shared beliefs that regulate the behavior of team members.

Question 2

The conflict resolution style that makes it likely for the team to suffer from groupthink if all members use it is the ________ style.

Accepted Answer

A)  compromising 
B)  avoiding 
C)  obliging 
D)  dominating 
A)  compromising 
B)  avoiding 
C)  obliging 
D)  dominating B

Question 3

The final stage of group development is

Accepted Answer

A)  forming. 
B)  storming. 
C)  adjourning. 
D)  performing. 
A)  forming. 
B)  storming. 
C)  adjourning. 
D)  performing. C

Question 4

Describe the five conflict management styles.

Accepted Answer

The integrating style is used when the m

Question 5

The willingness of both parties in a conflict to communication openly is needed for the ________ style to be effective.

Accepted Answer

A)  dominating 
B)  avoiding 
C)  problem-solving 
D)  obliging 
A)  dominating 
B)  avoiding 
C)  problem-solving 
D)  obliging

Question 6

If team members do not address both the task-facilitating and the relationship-building roles, the team is likely to perform inadequately.

Accepted Answer

A) True 
 B)False

Question 7

When the linear approach of building an airplane is replaced by cross-functional teams

Accepted Answer

A)  the company can innovate more quickly. 
B)  the company can avoid conflict between departments. 
C)  quality issues often arise. 
D)  the company can incur the cost of altering the configuration after the fact. 
A)  the company can innovate more quickly. 
B)  the company can avoid conflict between departments. 
C)  quality issues often arise. 
D)  the company can incur the cost of altering the configuration after the fact.

Question 8

Discuss the four types of teams.

Accepted Answer

The four types of teams are self-managed

Question 9

Members of a team are held accountable for individual work, but they are not responsible for the output of the entire group.

Accepted Answer

A) True 
 B)False

Question 10

An important role for team leaders in the storming stage of development is

Accepted Answer

A)  establishing ground rules. 
B)  identifying the purpose of the team. 
C)  defusing the negative aspects of conflict to achieve harmony and cohesion. 
D)  capturing the synergies between individuals with complementary skills. 
A)  establishing ground rules. 
B)  identifying the purpose of the team. 
C)  defusing the negative aspects of conflict to achieve harmony and cohesion. 
D)  capturing the synergies between individuals with complementary skills.

Question 11

According to Professor Robert Daft, the optimal size of a team is about

Accepted Answer

A)  4. 
B)  7. 
C)  11. 
D)  15. 
A)  4. 
B)  7. 
C)  11. 
D)  15.

Question 12

The extent to which team members feel a high degree of camaraderie and team spirit is known as

Accepted Answer

A)  norms. 
B)  cohesiveness. 
C)  cooperation. 
D)  pooled interdependence. 
A)  norms. 
B)  cohesiveness. 
C)  cooperation. 
D)  pooled interdependence.

Question 13

When the intensity of the conflict is high or pervasive but too low, ________ conflict results.

Accepted Answer

A)  relationship 
B)  dysfunctional 
C)  task 
D)  functional 
A)  relationship 
B)  dysfunctional 
C)  task 
D)  functional

Question 14

Team members who are highly dependent on one another

Accepted Answer

A)  develop solutions more quickly. 
B)  finish more tasks. 
C)  perform better than those teams whose members are not highly dependent on one another. 
D)  all of the above 
A)  develop solutions more quickly. 
B)  finish more tasks. 
C)  perform better than those teams whose members are not highly dependent on one another. 
D)  all of the above

Question 15

What is cohesiveness?

Accepted Answer

Cohesiveness is the extent to

Question 16

Less cohesive and more individualistic teams can better tolerate a nonconformist.

Accepted Answer

A) True 
 B)False

Question 17

Teams in the banking industry may be used to reduce barriers between departments and avoid having paperwork sit between loan processing departments. The result is an increase in

Accepted Answer

A)  fees for the bank. 
B)  speed in processing the loan. 
C)  additional services for the customer. 
D)  the use of technology. 
A)  fees for the bank. 
B)  speed in processing the loan. 
C)  additional services for the customer. 
D)  the use of technology.

Question 18

To be fully functional, self-managed team members need to be trained in

Accepted Answer

A)  technical skills. 
B)  management skills. 
C)  interpersonal skills. 
D)  all of the above 
A)  technical skills. 
B)  management skills. 
C)  interpersonal skills. 
D)  all of the above

Question 19

Discuss the task- facilitating and relationship-building roles.

Accepted Answer

The task-facilitating role places a prio

Question 20

When a company delegates management work to teams, the company can save on

Accepted Answer

A)  the cost of machinery. 
B)  the labor cost of surplus supervisors and middle managers. 
C)  the number of hours worked. 
D)  quality improvements. 
A)  the cost of machinery. 
B)  the labor cost of surplus supervisors and middle managers. 
C)  the number of hours worked. 
D)  quality improvements.

What are norms?

The conflict resolution style that makes it likely for the team to suffer from groupthink if all members use it is the ________ style.

The final stage of group development is

Describe the five conflict management styles.

The willingness of both parties in a conflict to communication openly is needed for the ________ style to be effective.

If team members do not address both the task-facilitating and the relationship-building roles, the team is likely to perform inadequately.

When the linear approach of building an airplane is replaced by cross-functional teams

Discuss the four types of teams.

Members of a team are held accountable for individual work, but they are not responsible for the output of the entire group.

An important role for team leaders in the storming stage of development is

According to Professor Robert Daft, the optimal size of a team is about

The extent to which team members feel a high degree of camaraderie and team spirit is known as

When the intensity of the conflict is high or pervasive but too low, ________ conflict results.

Team members who are highly dependent on one another

What is cohesiveness?

Less cohesive and more individualistic teams can better tolerate a nonconformist.

Teams in the banking industry may be used to reduce barriers between departments and avoid having paperwork sit between loan processing departments. The result is an increase in

To be fully functional, self-managed team members need to be trained in

Discuss the task- facilitating and relationship-building roles.

When a company delegates management work to teams, the company can save on

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Communication

Operation and Information System Management

Filters

Exam 13: Managing Teams

What are norms?

The conflict resolution style that makes it likely for the team to suffer from groupthink if all members use it is the ________ style.

The final stage of group development is

Describe the five conflict management styles.

The willingness of both parties in a conflict to communication openly is needed for the ________ style to be effective.

If team members do not address both the task-facilitating and the relationship-building roles, the team is likely to perform inadequately.

When the linear approach of building an airplane is replaced by cross-functional teams

Discuss the four types of teams.

Members of a team are held accountable for individual work, but they are not responsible for the output of the entire group.

An important role for team leaders in the storming stage of development is

According to Professor Robert Daft, the optimal size of a team is about

The extent to which team members feel a high degree of camaraderie and team spirit is known as

When the intensity of the conflict is high or pervasive but too low, ________ conflict results.

Team members who are highly dependent on one another

What is cohesiveness?

Less cohesive and more individualistic teams can better tolerate a nonconformist.

Teams in the banking industry may be used to reduce barriers between departments and avoid having paperwork sit between loan processing departments. The result is an increase in

To be fully functional, self-managed team members need to be trained in

Discuss the task- facilitating and relationship-building roles.

When a company delegates management work to teams, the company can save on

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Communication

Operation and Information System Management

Filters