Question 1

Which tool for monitoring the conversion process would list the people involved in each step and the time frame for their involvement?

Accepted Answer

A)  PDCA cycle 
B)  PERT chart 
C)  Deming wheel 
D)  Load chart 
A)  PDCA cycle 
B)  PERT chart 
C)  Deming wheel 
D)  Load chart D

Question 2

The ultimate goal of six sigma is where defects occur at the rate of 1 per

Accepted Answer

A)  1,300. 
B)  300,000. 
C)  1 million. 
D)  3.4 million. 
A)  1,300. 
B)  300,000. 
C)  1 million. 
D)  3.4 million. D

Question 3

A waste-reduction technique that enables the organization to control inputs is

Accepted Answer

A)  using a limited number of suppliers. 
B)  maximizing facilities layout. 
C)  creating a best practices website. 
D)  all of the above 
A)  using a limited number of suppliers. 
B)  maximizing facilities layout. 
C)  creating a best practices website. 
D)  all of the above A

Question 4

In a JIT system, inputs arrive at the organization just before they are needed.

Accepted Answer

A) True 
 B)False

Question 5

A Y-shaped layout is less amenable to flexible manufacturing then a straight-line layout.

Accepted Answer

A) True 
 B)False

Question 6

How does total factor productivity differ from partial productivity?

Accepted Answer

Total factor productivity measures how w

Question 7

In the ________, the firm begins with an assessment of whether they will lose or gain a competitive advantage by outsourcing the product or some aspect of its production.

Accepted Answer

A)  strategic planning process 
B)  make-buy analysis 
C)  conversion process 
D)  output process 
A)  strategic planning process 
B)  make-buy analysis 
C)  conversion process 
D)  output process

Question 8

Many of the steps to improve quality and efficiency cut across departmental boundaries.

Accepted Answer

A) True 
 B)False

Question 9

Discuss the traditional, Western management approach to quality as compared to the quality management philosophy.

Accepted Answer

The traditional Western management appro

Question 10

The goal of a JIT system is

Accepted Answer

A)  creating the firm's product in the least amount of time. 
B)  improving the firm's profitability. 
C)  creating an appropriate strategic plan. 
D)  developing best practices for quality improvement. 
A)  creating the firm's product in the least amount of time. 
B)  improving the firm's profitability. 
C)  creating an appropriate strategic plan. 
D)  developing best practices for quality improvement.

Question 11

The bureaucratic control process includes which of the following steps?

Accepted Answer

A)  Establishing standards 
B)  Identifying shortcomings 
C)  Taking corrective action 
D)  all of the above 
A)  Establishing standards 
B)  Identifying shortcomings 
C)  Taking corrective action 
D)  all of the above

Question 12

The value of JIT inventory systems is

Accepted Answer

A)  saving on warehouse space and labor. 
B)  ensuring financial resources are not tied up in inputs waiting to be used. 
C)  identifying defects in input rather quickly. 
D)  all of the above 
A)  saving on warehouse space and labor. 
B)  ensuring financial resources are not tied up in inputs waiting to be used. 
C)  identifying defects in input rather quickly. 
D)  all of the above

Question 13

Which of the following is not a statistical process control tool?

Accepted Answer

A)  Pareto analysis 
B)  Check sheets 
C)  Gantt charts 
D)  Cause-and-effect diagrams 
A)  Pareto analysis 
B)  Check sheets 
C)  Gantt charts 
D)  Cause-and-effect diagrams

Question 14

Explain the three steps in kaizen and the circular nature of the process.

Accepted Answer

Kaizen is the Japanese term for the need

Question 15

Contrast a product, process, and fixed-position layout.

Accepted Answer

A product layout is organized so that ea

Question 16

________ systems are used to keep inventory levels more or less constant.

Accepted Answer

A)  Conversion 
B)  Reordering 
C)  Inventory 
D)  Statistical process 
A)  Conversion 
B)  Reordering 
C)  Inventory 
D)  Statistical process

Question 17

One of the main principles of kaizen is

Accepted Answer

A)  finding an appropriate facilities layout. 
B)  creating a website of best practices. 
C)  sharing ideas. 
D)  reducing waste in materials, inventory, production steps, and activities that don't add value. 
A)  finding an appropriate facilities layout. 
B)  creating a website of best practices. 
C)  sharing ideas. 
D)  reducing waste in materials, inventory, production steps, and activities that don't add value.

Question 18

Releasing orders so that the work is evenly distributed is referred to as

Accepted Answer

A)  partial productivity. 
B)  ORR. 
C)  load leveling. 
D)  customer fulfillment. 
A)  partial productivity. 
B)  ORR. 
C)  load leveling. 
D)  customer fulfillment.

Question 19

When self-managed teams are used in flexible manufacturing

Accepted Answer

A)  team members learn all the tasks in the production process. 
B)  team members schedule work and hire new staff. 
C)  productivity and efficiency typically increase. 
D)  all of the above 
A)  team members learn all the tasks in the production process. 
B)  team members schedule work and hire new staff. 
C)  productivity and efficiency typically increase. 
D)  all of the above

Question 20

The process of analyzing the design to determine the materials and parts that it requires in the production process is known as

Accepted Answer

A)  MRP. 
B)  facilities layout design. 
C)  make-buy analysis. 
D)  JIT. 
A)  MRP. 
B)  facilities layout design. 
C)  make-buy analysis. 
D)  JIT.

Which tool for monitoring the conversion process would list the people involved in each step and the time frame for their involvement?

The ultimate goal of six sigma is where defects occur at the rate of 1 per

A waste-reduction technique that enables the organization to control inputs is

In a JIT system, inputs arrive at the organization just before they are needed.

A Y-shaped layout is less amenable to flexible manufacturing then a straight-line layout.

How does total factor productivity differ from partial productivity?

In the ________, the firm begins with an assessment of whether they will lose or gain a competitive advantage by outsourcing the product or some aspect of its production.

Many of the steps to improve quality and efficiency cut across departmental boundaries.

Discuss the traditional, Western management approach to quality as compared to the quality management philosophy.

The goal of a JIT system is

The bureaucratic control process includes which of the following steps?

The value of JIT inventory systems is

Which of the following is not a statistical process control tool?

Explain the three steps in kaizen and the circular nature of the process.

Contrast a product, process, and fixed-position layout.

________ systems are used to keep inventory levels more or less constant.

One of the main principles of kaizen is

Releasing orders so that the work is evenly distributed is referred to as

When self-managed teams are used in flexible manufacturing

The process of analyzing the design to determine the materials and parts that it requires in the production process is known as

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Filters

Exam 15: Operation and Information System Management

Which tool for monitoring the conversion process would list the people involved in each step and the time frame for their involvement?

The ultimate goal of six sigma is where defects occur at the rate of 1 per

A waste-reduction technique that enables the organization to control inputs is

In a JIT system, inputs arrive at the organization just before they are needed.

A Y-shaped layout is less amenable to flexible manufacturing then a straight-line layout.

How does total factor productivity differ from partial productivity?

In the ________, the firm begins with an assessment of whether they will lose or gain a competitive advantage by outsourcing the product or some aspect of its production.

Many of the steps to improve quality and efficiency cut across departmental boundaries.

Discuss the traditional, Western management approach to quality as compared to the quality management philosophy.

The goal of a JIT system is

The bureaucratic control process includes which of the following steps?

The value of JIT inventory systems is

Which of the following is not a statistical process control tool?

Explain the three steps in kaizen and the circular nature of the process.

Contrast a product, process, and fixed-position layout.

________ systems are used to keep inventory levels more or less constant.

One of the main principles of kaizen is

Releasing orders so that the work is evenly distributed is referred to as

When self-managed teams are used in flexible manufacturing

The process of analyzing the design to determine the materials and parts that it requires in the production process is known as

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Filters