Exam 3: Understanding Verbal Messages

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The rules and standards of language are known as syntax.

(True/False)
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According to your book, using words such as "fireman" and "postman" to represent all people in those professions makes women seem invisible.

(True/False)
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_____ is the tendency to describe things in extremes or opposites without any middle ground.

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Using the terms "husband and wife" rather than "partner" demonstrates _____.

(Multiple Choice)
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Greg has just started his new job and is feeling overwhelmed with projects that are coming due in a short time. He is talking with Julia, his friend and coworker. Julia responds by relating the frustration and confusion she felt when she started the job and offers to help Greg get back on track with his projects. Julia's understanding of how he felt is an example of _____.

(Multiple Choice)
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Kendra works in a high-technology field and when talking to friends outside of work, she often throws in acronyms from her job that no one else understands. These acronyms are an example of _____.

(Multiple Choice)
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Discuss how empathy can help establish a supportive relationship.

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_____ communication creates a climate of hostility and mistrust.

(Short Answer)
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The ability to understand and feel what another person is feeling is the definition of sympathy.

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_____ refers to a person's interpretation of a symbol.

(Multiple Choice)
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Give an explanation and an example of a neologism.

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You would find the _____ meaning of a word in the dictionary.

(Multiple Choice)
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Which of the following exemplifies the concept of polarization?

(Multiple Choice)
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Explain the concept of gunny-sacking.

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When the realtor tells Kim the countertops are granite, Kim runs her hand over the smooth, speckled surface. Kim knew the word granite because she could touch it and see it. This demonstrates the idea of a _____ word.

(Short Answer)
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When Jen hears the word "comfortable," she thinks of her grandmother's house at Thanksgiving. Her thoughts demonstrate the connotative meaning of the word.

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The _____ Hypothesis suggests that our language and thought are so interrelated that how we think is based in and controlled by the language we speak.

(Short Answer)
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Code switching refers to shifting from first person to third person when communicating a message.

(True/False)
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Thomas's mother told him he was either going to love high school or he was going to hate it. The extremes in her language are an example of _____.

(Multiple Choice)
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What is exclusive language, and why is it considered a problem?

(Essay)
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