Question 1

_____ is the process that helps employees develop their personal and organizational skills, knowledge, and abilities.

Accepted Answer

Employee T

Question 2

Team training is the training that helps an employee to update his professional skills.

Accepted Answer

A) True 
 B)False

Question 3

A web-based learning program is called synchronous when:

Accepted Answer

A)  it is self-based and self-directed. 
B)  it is not constrained by geography or time. 
C)  it gives employees the time to complete their work on their own time. 
D)  it is led by a facilitator in real time. 
E)  it involves self-paced learning. 
A)  it is self-based and self-directed. 
B)  it is not constrained by geography or time. 
C)  it gives employees the time to complete their work on their own time. 
D)  it is led by a facilitator in real time. 
E)  it involves self-paced learning.

Question 4

Job shadowing is a training delivery method where two employees agree to change jobs for a period of time.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is true regarding mentorship as a step in employee training and development?

Accepted Answer

A)  One's colleague cannot serve as one's mentor. 
B)  Mentoring is the only training method that is free from any disadvantages. 
C)  Mentoring cannot occur informally as it requires a formal framework. 
D)  Personality characteristics of the mentor cannot be detrimental to the mentoring relationship. 
E)  Mentorship works effectively when embedded in the company's culture. 
A)  One's colleague cannot serve as one's mentor. 
B)  Mentoring is the only training method that is free from any disadvantages. 
C)  Mentoring cannot occur informally as it requires a formal framework. 
D)  Personality characteristics of the mentor cannot be detrimental to the mentoring relationship. 
E)  Mentorship works effectively when embedded in the company's culture.

Question 6

Which of the following is a disadvantage that applies to web-based training delivery?

Accepted Answer

A)  Dependence on the trainer's personality characteristics. 
B)  Mismatch between timing of training sessions and employee availability. 
C)  Dependence on bandwidth and other technological capabilities. 
D)  Dependence on the availability of the trainer. 
E)  Imitation of undesirable aspects of the trainer's work methods. 
A)  Dependence on the trainer's personality characteristics. 
B)  Mismatch between timing of training sessions and employee availability. 
C)  Dependence on bandwidth and other technological capabilities. 
D)  Dependence on the availability of the trainer. 
E)  Imitation of undesirable aspects of the trainer's work methods.

Question 7

_____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

Accepted Answer

A)  Occupational Safety and Health administration 
B)  International Organization for Standardization 
C)  Test & Evaluation and Standards Division 
D)  Bureau of International Labor Affairs 
E)  Employees' Compensation Appeals Board 
A)  Occupational Safety and Health administration 
B)  International Organization for Standardization 
C)  Test & Evaluation and Standards Division 
D)  Bureau of International Labor Affairs 
E)  Employees' Compensation Appeals Board

Question 8

The first step in training program framework development revolves around:

Accepted Answer

A)  selecting the appropriate delivery mode. 
B)  developing the content and the sequence of its presentation. 
C)  assessing what the organization needs in terms of training. 
D)  measuring the effectiveness of the training program. 
E)  developing a timeline along which training will be conducted. 
A)  selecting the appropriate delivery mode. 
B)  developing the content and the sequence of its presentation. 
C)  assessing what the organization needs in terms of training. 
D)  measuring the effectiveness of the training program. 
E)  developing a timeline along which training will be conducted.

Question 9

In the context of training program framework development, which of the following strategies or actions is desirable?

Accepted Answer

A)  Development of a dependable training schedule 
B)  Focus on one learning style 
C)  PowerPoint slides as the sole delivery style 
D)  Learning objectives based on subjective judgment 
E)  Combined safety, technical, professional, and quality training 
A)  Development of a dependable training schedule 
B)  Focus on one learning style 
C)  PowerPoint slides as the sole delivery style 
D)  Learning objectives based on subjective judgment 
E)  Combined safety, technical, professional, and quality training

Question 10

_____ is a type of training that focuses on the proficiencies needed to actually perform the job.

Accepted Answer

The answer of _____ is a type of training that...

Question 11

_____ training delivery is also known as "near site" training.

Accepted Answer

The answer of _____ training delivery is also known as...

Question 12

Job swapping offers a unique benefit of motivating employees by providing a change of scenery.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following differentiates between on-the-job coaching and mentorship?

Accepted Answer

A)  On-the-job coaching has a short-term orientation while mentorship involves the development of the employee over an extended period of time. 
B)  On-the-job coaching focuses on wholesome development of an employee's while mentorship aims only at the skills necessary for the job. 
C)  On-the-job coaching is conducted by a trusted advisor while mentorship is conducted by an external trainer who has been appointed for the purpose. 
D)  On-the-job coaching is normally facilitated via technology while mentorship is conducted as an external training exercise. 
E)  On-the-job coaching occurs through sessions during lunch while mentorship is completed while a new employee is in orientation. 
A)  On-the-job coaching has a short-term orientation while mentorship involves the development of the employee over an extended period of time. 
B)  On-the-job coaching focuses on wholesome development of an employee's while mentorship aims only at the skills necessary for the job. 
C)  On-the-job coaching is conducted by a trusted advisor while mentorship is conducted by an external trainer who has been appointed for the purpose. 
D)  On-the-job coaching is normally facilitated via technology while mentorship is conducted as an external training exercise. 
E)  On-the-job coaching occurs through sessions during lunch while mentorship is completed while a new employee is in orientation.

Question 14

_____ training is characterized by the use of technology to facilitate training.

Accepted Answer

A)  On-the-job 
B)  Web-based 
C)  External 
D)  Vestibule 
E)  Cross 
A)  On-the-job 
B)  Web-based 
C)  External 
D)  Vestibule 
E)  Cross

Question 15

_____ refers to personality traits, social graces, communication, and personal habits that are used to characterize relationships with other people.

Accepted Answer

The answer of _____ refers to personality traits, social graces,...

Question 16

_____ is a method for training in which two employees agree to change jobs for a period of time.

Accepted Answer

A)  On-the-job coaching 
B)  Mentorship 
C)  Vestibule training 
D)  Job shadowing 
E)  Job swapping 
A)  On-the-job coaching 
B)  Mentorship 
C)  Vestibule training 
D)  Job shadowing 
E)  Job swapping

Question 17

Quality training is especially important in production-focused businesses.

Accepted Answer

A) True 
 B)False

Question 18

The last step in employee training and development is the step of ____ training.

Accepted Answer

A)  external 
B)  vestibule 
C)  on-the-job 
D)  brown bag lunch 
E)  job swapping 
A)  external 
B)  vestibule 
C)  on-the-job 
D)  brown bag lunch 
E)  job swapping

Question 19

Graphics, figures, and pictures are the appropriate ways to target the _____ learner.

Accepted Answer

A)  kinesthetic 
B)  auditory 
C)  visual 
D)  read/write 
E)  rote 
A)  kinesthetic 
B)  auditory 
C)  visual 
D)  read/write 
E)  rote

Question 20

What is quality training? Why is it of utmost importance in business today?

Accepted Answer

Quality training refers to familiarizing

_____ is the process that helps employees develop their personal and organizational skills, knowledge, and abilities.

Team training is the training that helps an employee to update his professional skills.

A web-based learning program is called synchronous when:

Job shadowing is a training delivery method where two employees agree to change jobs for a period of time.

Which of the following is true regarding mentorship as a step in employee training and development?

Which of the following is a disadvantage that applies to web-based training delivery?

_____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

The first step in training program framework development revolves around:

In the context of training program framework development, which of the following strategies or actions is desirable?

_____ is a type of training that focuses on the proficiencies needed to actually perform the job.

_____ training delivery is also known as "near site" training.

Job swapping offers a unique benefit of motivating employees by providing a change of scenery.

Which of the following differentiates between on-the-job coaching and mentorship?

_____ training is characterized by the use of technology to facilitate training.

_____ refers to personality traits, social graces, communication, and personal habits that are used to characterize relationships with other people.

_____ is a method for training in which two employees agree to change jobs for a period of time.

Quality training is especially important in production-focused businesses.

The last step in employee training and development is the step of ____ training.

Graphics, figures, and pictures are the appropriate ways to target the _____ learner.

What is quality training? Why is it of utmost importance in business today?

The Role of Human Resources

Developing and Implementing Strategic Hrm Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International Hrm

Filters

Exam 8: Training and Development

_____ is the process that helps employees develop their personal and organizational skills, knowledge, and abilities.

Team training is the training that helps an employee to update his professional skills.

A web-based learning program is called synchronous when:

Job shadowing is a training delivery method where two employees agree to change jobs for a period of time.

Which of the following is true regarding mentorship as a step in employee training and development?

Which of the following is a disadvantage that applies to web-based training delivery?

_____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

The first step in training program framework development revolves around:

In the context of training program framework development, which of the following strategies or actions is desirable?

_____ is a type of training that focuses on the proficiencies needed to actually perform the job.

_____ training delivery is also known as "near site" training.

Job swapping offers a unique benefit of motivating employees by providing a change of scenery.

Which of the following differentiates between on-the-job coaching and mentorship?

_____ training is characterized by the use of technology to facilitate training.

_____ refers to personality traits, social graces, communication, and personal habits that are used to characterize relationships with other people.

_____ is a method for training in which two employees agree to change jobs for a period of time.

Quality training is especially important in production-focused businesses.

The last step in employee training and development is the step of ____ training.

Graphics, figures, and pictures are the appropriate ways to target the _____ learner.

What is quality training? Why is it of utmost importance in business today?

The Role of Human Resources

Developing and Implementing Strategic Hrm Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International Hrm

Filters