Exam 8: Training and Development

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The level of training needs assessment that looks at the organization in relation to changing demographics and technological trends is the level of _____ assessment.

(Multiple Choice)
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Differentiate between job shadowing and job swapping as training delivery methods.

(Essay)
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A group of pilots attending a refresher course that will enable them to learn and assimilate new technological developments in aviation into their current flights is an example of a _____ training program.

(Multiple Choice)
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In the context of Kirkpatrick's model, a change in employee conduct or performance as a result of training is a function of the _____ level.

(Multiple Choice)
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Which of the following types of training focuses primarily on the proficiencies needed to actually perform the job?

(Multiple Choice)
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When employee performance is used to determine what the training needs are, it is termed as individual assessment.

(True/False)
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A learning objective reflects what the learner should be able to do, explain, or demonstrate at the end of the training period.

(True/False)
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A soft skills program is likely to include modules on:

(Multiple Choice)
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A hands-on approach to training, where employees try to perform the function they are getting trained for, rather than being taught the theory behind it in great detail would facilitate learning the most in _____ learners.

(Multiple Choice)
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Job shadowing is the systematic movement of employees from job to job within an organization, so they can gain a variety of experiences and move up in the organization.

(True/False)
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Web-based training delivery is the most appropriate method for soft skills and managerial training.

(True/False)
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Most individuals use only the auditory type of learning style.

(True/False)
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Different types of training required for one job should ideally be combined into one framework.

(True/False)
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International Organization for Standardization is the main federal agency responsible for enforcement of safety and health regulation in the United States.

(True/False)
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A(n) _____ allows us to determine the skills, knowledge and abilities a company needs to meet its strategic objectives.

(Short Answer)
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A(n) _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

(Multiple Choice)
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People's time spent in training is an indirect cost of training that must be budgeted.

(True/False)
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_____ involves a systematic movement of employees from job to job within an organization so they can gain a variety of experiences to prepare them for upward movement in the organization.

(Multiple Choice)
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_____ is a type of training delivery that is self-based and self-directed; there is no instructor facilitating the course.

(Short Answer)
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Web-based training is also known as near site training.

(True/False)
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