Question 1

What are the advantages and limitations of web-based training delivery?

Accepted Answer

Web-based training involves the use of t

Question 2

Which of the following would be a factor to consider when conducting an assessment of training needs at the occupational level?

Accepted Answer

A)  Retirement of employees of the baby boomer generation 
B)  Performance issues seen in individual employees 
C)  Availability of advanced labor-saving devices in the market 
D)  Deficit between the current and the desired level of skills of employees 
E)  Revision of the strategic plans of the company to match market trends 
A)  Retirement of employees of the baby boomer generation 
B)  Performance issues seen in individual employees 
C)  Availability of advanced labor-saving devices in the market 
D)  Deficit between the current and the desired level of skills of employees 
E)  Revision of the strategic plans of the company to match market trends

Question 3

A _____ learner learns by developing feelings toward an experience.

Accepted Answer

The answer of A _____ learner learns by developing feelings...

Question 4

Looking at Miranda's work, her supervisor Carol felt that though Miranda had substantial theoretical knowledge and experience, her lack of computer skills was reducing the quality of her work. This led Carol to recommend a basic computer skills course which would help Miranda perform at par with other employees on her team. This represents the _____ level of training needs assessment.

Accepted Answer

A)  occupational 
B)  strategic 
C)  generic 
D)  organizational 
E)  individual 
A)  occupational 
B)  strategic 
C)  generic 
D)  organizational 
E)  individual

Question 5

Employee training and development begins with the step of external training.

Accepted Answer

A) True 
 B)False

Question 6

_____ is a process that empowers employees to improve decision making, problem solving, and interpersonal skills in order to achieve business results when working in groups.

Accepted Answer

A)  Employee empowerment program 
B)  Career development program 
C)  Succession planning 
D)  Team training 
E)  Mentorship 
A)  Employee empowerment program 
B)  Career development program 
C)  Succession planning 
D)  Team training 
E)  Mentorship

Question 7

Which of the following is a feature of vestibule training?

Accepted Answer

A)  It is a self-based and self-directed mode of training using technology. 
B)  It applies different types of training delivery modes near the work site. 
C)  It occurs during lunchtime when employees bring their food to a training session where someone presents training information to them. 
D)  It involves two employees agreeing to change jobs for a period of time. 
E)  It focuses on the cultural differences and living styles of the other country. 
A)  It is a self-based and self-directed mode of training using technology. 
B)  It applies different types of training delivery modes near the work site. 
C)  It occurs during lunchtime when employees bring their food to a training session where someone presents training information to them. 
D)  It involves two employees agreeing to change jobs for a period of time. 
E)  It focuses on the cultural differences and living styles of the other country.

Question 8

_____ training refers to familiarizing employees with the means for preventing, detecting, and eliminating substandard items, usually in an organization that produces a product.

Accepted Answer

A)  Quality 
B)  Skills 
C)  Team 
D)  Ethics 
E)  Safety 
A)  Quality 
B)  Skills 
C)  Team 
D)  Ethics 
E)  Safety

Question 9

Which of the following is a way by which the effectiveness of training programs can be measured?

Accepted Answer

A)  Surveys and quizzes 
B)  Employee orientation forms 
C)  I9 and 401(k) program forms 
D)  Quality control manuals 
E)  Tests to determine learning styles 
A)  Surveys and quizzes 
B)  Employee orientation forms 
C)  I9 and 401(k) program forms 
D)  Quality control manuals 
E)  Tests to determine learning styles

Question 10

Describe the various levels of training needs assessment.

Accepted Answer

The first step in developing a training

Question 11

_____ is the process used for welcoming a new employee into the organization.

Accepted Answer

A)  Career development 
B)  External training 
C)  Employee orientation 
D)  Individual assessment 
E)  Professional training 
A)  Career development 
B)  External training 
C)  Employee orientation 
D)  Individual assessment 
E)  Professional training

Question 12

Richard is traveling to Japan on an assignment that involves training a new set of employees on the ISP 2.3 process that he pioneered at his current office. Richard's preparatory training to ensure success overseas for this assignment is likely to involve:

Accepted Answer

A)  web-based learning modules on the basics of ISP 2.3 process. 
B)  vestibule training to understand the dynamics of using the process. 
C)  on-the-job coaching to learn the skills required to use the process. 
D)  team-building activities for himself and his current colleagues. 
E)  studying the cultural nuances and social etiquette followed in Japan. 
A)  web-based learning modules on the basics of ISP 2.3 process. 
B)  vestibule training to understand the dynamics of using the process. 
C)  on-the-job coaching to learn the skills required to use the process. 
D)  team-building activities for himself and his current colleagues. 
E)  studying the cultural nuances and social etiquette followed in Japan.

Question 13

The first step in an effective employee training is the stage of _____.

Accepted Answer

A)  mentoring 
B)  orientation 
C)  external training 
D)  career development 
E)  in-house training 
A)  mentoring 
B)  orientation 
C)  external training 
D)  career development 
E)  in-house training

Question 14

Amy has been given temporary supervisory duties of the colleagues in her division when her supervisor had gone on an official trip. In the relatively short period that he was absent, Amy managed to learn quite a few skills and abilities that she formerly associated with managers. Amy has benefited from _____ in this scenario.

Accepted Answer

A)  web-based training 
B)  job shadowing 
C)  cross-training 
D)  quality training 
E)  external training 
A)  web-based training 
B)  job shadowing 
C)  cross-training 
D)  quality training 
E)  external training

Question 15

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Accepted Answer

A)  internship 
B)  peer-to-peer learning 
C)  mentorship 
D)  team training 
E)  self-paced learning 
A)  internship 
B)  peer-to-peer learning 
C)  mentorship 
D)  team training 
E)  self-paced learning

Question 16

Describe soft skills training with examples.

Accepted Answer

Soft skills refer to personality traits,

Question 17

What is the difference between job shadowing and job swapping?

Accepted Answer

A)  Job shadowing is the imitation of an employee who already has the skills, while job swapping is the temporary exchange of jobs. 
B)  Job shadowing is used for lower-level jobs, while job swapping is used to train employees for higher level positions. 
C)  Job shadowing is applicable only in the short-run, while job swapping is continued for extended periods of time. 
D)  Job shadowing enables a quicker transfer of skills when compared to job swapping. 
E)  Job shadowing requires some amount of prior training, while job swapping can be conducted with novices. 
A)  Job shadowing is the imitation of an employee who already has the skills, while job swapping is the temporary exchange of jobs. 
B)  Job shadowing is used for lower-level jobs, while job swapping is used to train employees for higher level positions. 
C)  Job shadowing is applicable only in the short-run, while job swapping is continued for extended periods of time. 
D)  Job shadowing enables a quicker transfer of skills when compared to job swapping. 
E)  Job shadowing requires some amount of prior training, while job swapping can be conducted with novices.

Question 18

Paying the tuition fee for an employee who wants to take a class in a relevant subject is considered to be an external training measure.

Accepted Answer

A) True 
 B)False

Question 19

What are the goals of an employee orientation?

Accepted Answer

Employee orientation is the process used

Question 20

A _____ is a process developed to help people manage their career, learn new things, and take steps to improve personally and professionally.

Accepted Answer

career dev

What are the advantages and limitations of web-based training delivery?

Which of the following would be a factor to consider when conducting an assessment of training needs at the occupational level?

A _____ learner learns by developing feelings toward an experience.

Employee training and development begins with the step of external training.

_____ is a process that empowers employees to improve decision making, problem solving, and interpersonal skills in order to achieve business results when working in groups.

Which of the following is a feature of vestibule training?

_____ training refers to familiarizing employees with the means for preventing, detecting, and eliminating substandard items, usually in an organization that produces a product.

Which of the following is a way by which the effectiveness of training programs can be measured?

Describe the various levels of training needs assessment.

_____ is the process used for welcoming a new employee into the organization.

Richard is traveling to Japan on an assignment that involves training a new set of employees on the ISP 2.3 process that he pioneered at his current office. Richard's preparatory training to ensure success overseas for this assignment is likely to involve:

The first step in an effective employee training is the stage of _____.

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Describe soft skills training with examples.

What is the difference between job shadowing and job swapping?

Paying the tuition fee for an employee who wants to take a class in a relevant subject is considered to be an external training measure.

What are the goals of an employee orientation?

A _____ is a process developed to help people manage their career, learn new things, and take steps to improve personally and professionally.

The Role of Human Resources

Developing and Implementing Strategic Hrm Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International Hrm

Filters

Exam 8: Training and Development

What are the advantages and limitations of web-based training delivery?

Which of the following would be a factor to consider when conducting an assessment of training needs at the occupational level?

A _____ learner learns by developing feelings toward an experience.

Employee training and development begins with the step of external training.

_____ is a process that empowers employees to improve decision making, problem solving, and interpersonal skills in order to achieve business results when working in groups.

Which of the following is a feature of vestibule training?

_____ training refers to familiarizing employees with the means for preventing, detecting, and eliminating substandard items, usually in an organization that produces a product.

Which of the following is a way by which the effectiveness of training programs can be measured?

Describe the various levels of training needs assessment.

_____ is the process used for welcoming a new employee into the organization.

Richard is traveling to Japan on an assignment that involves training a new set of employees on the ISP 2.3 process that he pioneered at his current office. Richard's preparatory training to ensure success overseas for this assignment is likely to involve:

The first step in an effective employee training is the stage of _____.

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Describe soft skills training with examples.

What is the difference between job shadowing and job swapping?

Paying the tuition fee for an employee who wants to take a class in a relevant subject is considered to be an external training measure.

What are the goals of an employee orientation?

A _____ is a process developed to help people manage their career, learn new things, and take steps to improve personally and professionally.

The Role of Human Resources

Developing and Implementing Strategic Hrm Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International Hrm

Filters