Exam 7: Creating and Managing Organizational Culture Environment

Roger observed his manager charging personal long-distance calls to the company. Roger sent an anonymous letter about the incident to an outside board director. Roger:

________ is the process by which members learn and internalize the values and norms of an organization's culture.

Which of the following is a disadvantage of the institutionalized role orientation?

HP thrived because of its ability to foster a culture that resulted in low costs and efficiencies in production.

________ is a terminal value.

________ build and reinforce common bonds between organizational members.

Both Value Line and Southwest Airlines have values that increase organizational effectiveness.

One manufacturing company in the aluminum industry has an innovative culture, and a competitor from the same country has a conservative culture. What could account for this difference in organizational culture?

An organization with an obstructionist stance on corporate social responsibility attempts to lobby to have existing laws changed.

________ are/is the moral values, beliefs, and rules that establish the appropriate way for organizational stakeholders to deal with one another and with the organization's environment.

Terminal values are reflected in an organization's mission statement.

Triad Systems' trade show is an example of a ________.

A nuclear power plant manager is concerned that he is not keeping up with the times, because his organization is predictable and not very innovative. What factors led to this conservative culture and is this culture appropriate?

What terminal values define United Parcel Service (UPS)?

If an organization wants to achieve stability and predictability, what socialization tactics should it employ?

________ role orientation results when individuals are allowed and encouraged to be creative and to experiment with changing norms and values to better achieve organizational values.

Discuss how property rights can be too strong.

________ are standards or styles of behavior that are considered acceptable or typical for a group of people.

The CEO of ABC Corporation believes strongly in following existing laws, but puts the claims of the shareholders above the other stakeholders. Her stance on corporate social responsibility could best be described as ________.

________ is informing (by an employee) an outside person or agency or the media about an organization's illegal or immoral behavior.