Exam 12: Power: Its Uses and Abuses in Organizations

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Chris finds a way to make it easier for his subordinates to agree to his request. Chris is using:

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Distinguish among the terms influence, power, and organizational politics.

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The practice of requiring sexual favors in exchange for some tangible conditions or privileges of employment is known as:

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Ken promises his subordinates benefits if they comply with his requests. Ken is using:

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Approximately what percentage of males have filed sexual harassment charges?

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When employees are empowered, managers are more likely to exercise:

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The two theoretical models that explain the use of organizational power by groups or subunits are:

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Suppose that you do something the way your boss asks you to do it because you believe your boss knows the best way to do it. What type of power would your boss be relying on in this case?

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Identify and explain the six common politics tactics used in organizations.

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According to the ________, the most powerful organizational subunits have the greatest control over resources that other subunits need.

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Which of the following is not a myth about sexual harassment?

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Table 12.3 G.C.I. is a company with a highly political environment. To survive, managers must be adept at organizational politics. The company has clear lines of authority, operating procedures, and company policies. But the CEO confers favors based on whom he likes at the moment. Performance goals are not clear, career paths are confusing, and what constitutes success for the company is never clarified; profit, market share, quality, customer satisfaction, or what. The new marketing director sees that production and finance have a great deal of power. So he approaches the production director and offers to work closely with him to avoid creating demand he can't meet. When the marketing director has an open personnel position and knows that the production director desperately needs an assistant, the marketing director surrenders his position to the production director. Seeing this relationship develop, the finance director begins to give marketing only direct, selected information. He avoids meeting the marketing director except in group meetings where there is no opportunity to talk one-on-one. The marketing director immediately understands what is happening. He decides to enlist the production director, the sales manager, and the human resource director in a plan to reduce the finance director's power or even get him fired. -Refer to Table 12.3. The new marketing director is engaging in the organizational political tactic of:

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Empowering employees has a number of results, such as:

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Research found that within successful firms, strategic contingencies were controlled by:

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Managers who do favors for others who might feel obligated to repay them are using which political tactic?

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When Ben in accounting aligns himself with Mabel in marketing and they confer with Jeb the VP of operations, in order to achieve the goal of getting the company to consider a cafeteria benefits plan, they are using the political tactic of building a powerful coalition.

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The abuse of power is evidenced in ________.

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Table 12.2 The boss wants the staff to work overtime this week on a big project. He tells the managers that if they want to keep their jobs, they better keep their people here. Bob goes to his department and calls a meeting. He explains the problem and asks if everyone would be willing to stay and put in the time. His employees recognize his right to ask them, he's been good to them in the past, and they want to help him out, so they all agree to stay. Joan goes to her department, calls everyone together and tells them the bad news. She then begins assigning responsibilities and scheduling work. One of her new supervisors says, "Who are you to tell us we have to work overtime?" Her answer is, "I'm your boss, that's who, now get with it." Joseph offers everyone in his department compensatory time and a pizza party if they put in the overtime. -Refer to Table 12.2. The power that Joseph uses to get his people to work overtime is:

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Power derived from one's control over valued resources, such as pay, is known as:

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Organizational politics is concerned with:

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