Exam 8: Group Dynamics and Work Teams

The determination of whether or not to use a team is the ________ stage of team creation.

The most basic form of a group is the:

In contrast to groups, teams are ________.

Research suggests that teams can enhance commitment levels among employees.

Table 8.1 Introduction to Business class is to observe the use of groups in a large manufacturing business. The students notice that most groups are arranged by reporting relationships. Bill discovers a group of managers who have been placed together to study and recommend a course of action on a flextime schedule for employees. Jane finds that the executives of the company have formed a team consisting of themselves, some middle managers, and a few hourly employees to work on improving work processes and efficiency within the company. This group has been in existence for 5 years and is going strong. -Refer to Table 8.1. Jane's group appears to be what type of group?

Tami shifts her own opinions to harmonize with the group and suggests ways the group can operate more efficiently. She is fulfilling the:

If the activities of an individual in a group, more than anyone else, helps the group reach its goal, then that person is playing a ________.

People join groups for a number of reasons including:

________ represent common understanding among team members regarding how their team operates.

What is "social loafing" and when does it occur?

Table 8.4 Nermina is preparing to implement teams in her functional area. Currently she is studying how to create a team. In her past experience she often found that groups of people did less work than just one or two people could do. It is now two weeks later. Nermina is well into the process of creating teams. She is ensuring the correct resources, both human and material are available for the team. -Refer to Table 8.4. What management mistake could Nermina make that would cause her teams to fail?

The typical behaviors that characterize a person in a social context are called:

When a group of people perform an additive task together, there is a tendency for each individual to contribute less to the group's product than when they perform alone. This effect is known as:

Which of the following characterizes a group?

A group that is determined by the connections between individuals on an organizational chart is known as a/n:

According to ________, the effect of any social force acting on a group is divided among its members.

Status symbols generally have a derogatory effect on groups, and therefore should be avoided in organizations.

Differentiate between a task-oriented role and a relations-oriented role.

If Michiko seeks to mediate and settle conflicts in her group, she is fulfilling the role of compromiser.

Prescriptive norms dictate specific behavior that should be avoided.