Exam 12: Power: Its Uses and Abuses in Organizations

Which of the following is not one of the basic types of personal power?

Personal power has a number of bases, including:

Which of the following is true about sexual harassment?

Information based power comes from one's position within the organization.

A example of a high-power distance culture is:

Leroy is trying to get his idea through to the operations director about TQM. He has talked to other floor supervisors and with the HR VP and takes one supervisor and the HR director in with him to talk with the OPS director. Leroy is selling his TQM idea up the organization by use of the technique of:

Don seeks compliance through the use of intimidation. He is using:

Table 12.1 Lee is the vice-president of a large department. He has a number of projects to assign to his managers, who are already overworked and understaffed. While they are capable and willing, one more project is going to push some of them to the breaking point. Before assigning any projects, he calls a meeting of all his managers to discuss the current situation and the new projects that have been given to him. He asks his managers for their help in getting through this workload crisis and points out that they were able to do it before. A couple of managers complain to Lee, saying it isn't fair to expect so much, and they can't keep going at this pace. In response, Lee points out that the company has always been this way. He told them about the workload when he interviewed them, and they have been through this kind of push before. Lee decides to give the Techno 2120 project to Joan. As he tells her about it, he explains that this project will contribute directly to the company's bottom line, and that it is something similar to her last project, making her the best manager for the job. With Hoa, Lee begins by making some small talk and asking him how his golf game is going. Lee expresses admiration for Hoa's skill as a golfer and his ability to balance his work and personal life so well. Then Lee explains how Hoa is the only one who can handle the project he is getting. As his best project manager because of his great past results, Hoa is the one for the job. -Refer to Table 12.1. Lee begins his meeting by using the social influence tactic of:

Individuals with the capacity to control access to jobs and money are said to have:

Position power is based on a number of things including:

________ involves the effort to get others (target persons) to behave in some desired fashion.

What is empowerment?

If you are asking for someone's participation in a decision in order to exercise social influence on him or her, you are using the tactic of ingratiation.

Suppose a supervisor gets a subordinate to do what she wants by threatening him with suspension or firing. It can be said that the supervisor is relying on:

Presumably, people in high-power distance cultures will react more favorably to empowerment than those in low-power distance cultures.

Hostile environment sexual harassment involves subjecting the victim to abusive conditions.

John is trying to influence the behavior of his company's softball team by appealing to their values and ideals about teamwork and winning. John is using the social influence technique of:

In 2009, approximately how many sexual harassment charges did the EEOC receive?

Describe the characteristics of charismatic people.

From which power bases do American CEOs obtain their influence?