Question 1

Tyler is a police officer out on patrol. After talking on his radio to his dispatch, Tyler uses words such as "copy that" and "10-4". These words are known as

Accepted Answer

A)  slang. 
B)  colloquialisms. 
C)  jargon. 
D)  lingo. 
A)  slang. 
B)  colloquialisms. 
C)  jargon. 
D)  lingo.

Question 2

Whenever you are listening to a speech where there is no expectation for interaction with the presenter, you are engaged in

Accepted Answer

A)  conversational listening. 
B)  passive listening. 
C)  presentational listening. 
D)  advocate listening. 
A)  conversational listening. 
B)  passive listening. 
C)  presentational listening. 
D)  advocate listening.

Question 3

Evaluating the information being sent is known as informational listening.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is NOT a part of the HURIER model?

Accepted Answer

A)  recognizing 
B)  understanding 
C)  interpreting 
D)  evaluating 
A)  recognizing 
B)  understanding 
C)  interpreting 
D)  evaluating

Question 5

___________ is when the speaker includes too many details in a message making it difficult for the listener to understand.

Accepted Answer

A)  Message overload 
B)  Information overload 
C)  Speaker overload 
D)  Listener overload 
A)  Message overload 
B)  Information overload 
C)  Speaker overload 
D)  Listener overload

Question 6

The average person remembers between _______% and _______% of what they hear.

Accepted Answer

A)  50%; 75% 
B)  25%; 50% 
C)  30%; 60% 
D)  60%; 80% 
A)  50%; 75% 
B)  25%; 50% 
C)  30%; 60% 
D)  60%; 80%

Question 7

When the speaking role shifts between one person to another with some frequency, it is known as

Accepted Answer

A)  presentational listening. 
B)  conversational listening. 
C)  informal listening. 
D)  interchangeable listening. 
A)  presentational listening. 
B)  conversational listening. 
C)  informal listening. 
D)  interchangeable listening.

Question 8

Identify your greatest cause of internal noise. Discuss several different ways of reducing your internal noise.

Accepted Answer

My greatest cause of internal noise is o

Question 9

Write an essay discussing whether or not you think new media causes message overload. Give several examples to back up your position.

Accepted Answer

In today's digital age, new media has un

Question 10

Think of a time when you found yourself hearing a message but not listening to the speaker. Using the concepts presented in this text, explain what strategies might have helped you listen better in that situation.

Accepted Answer

One time I found myself in a meeting whe

Tyler is a police officer out on patrol. After talking on his radio to his dispatch, Tyler uses words such as "copy that" and "10-4". These words are known as

Whenever you are listening to a speech where there is no expectation for interaction with the presenter, you are engaged in

Evaluating the information being sent is known as informational listening.

Which of the following is NOT a part of the HURIER model?

___________ is when the speaker includes too many details in a message making it difficult for the listener to understand.

The average person remembers between _% and _% of what they hear.

When the speaking role shifts between one person to another with some frequency, it is known as

Identify your greatest cause of internal noise. Discuss several different ways of reducing your internal noise.

Write an essay discussing whether or not you think new media causes message overload. Give several examples to back up your position.

Think of a time when you found yourself hearing a message but not listening to the speaker. Using the concepts presented in this text, explain what strategies might have helped you listen better in that situation.

Business and Professional Excellence in the Workplace

Verbal and Nonverbal Communication

Résumés, Interviews, and Negotiations

Getting to Know Your Diverse Workplace

Interpersonal Communication at Work

Strengthening Teams and Conducting Meetings

Technology in the Workplace

Writing With Professional Excellence

Leadership and Conflict Management

Informing and Persuading

Speech Design

Delivering a Speech With Professional Excellence

Work-Life Balance

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Exam 3: Listening

Tyler is a police officer out on patrol. After talking on his radio to his dispatch, Tyler uses words such as "copy that" and "10-4". These words are known as

Whenever you are listening to a speech where there is no expectation for interaction with the presenter, you are engaged in

Evaluating the information being sent is known as informational listening.

Which of the following is NOT a part of the HURIER model?

___________ is when the speaker includes too many details in a message making it difficult for the listener to understand.

The average person remembers between _______% and _______% of what they hear.

When the speaking role shifts between one person to another with some frequency, it is known as

Identify your greatest cause of internal noise. Discuss several different ways of reducing your internal noise.

Write an essay discussing whether or not you think new media causes message overload. Give several examples to back up your position.

Think of a time when you found yourself hearing a message but not listening to the speaker. Using the concepts presented in this text, explain what strategies might have helped you listen better in that situation.

Business and Professional Excellence in the Workplace

Verbal and Nonverbal Communication

Résumés, Interviews, and Negotiations

Getting to Know Your Diverse Workplace

Interpersonal Communication at Work

Strengthening Teams and Conducting Meetings

Technology in the Workplace

Writing With Professional Excellence

Leadership and Conflict Management

Informing and Persuading

Speech Design

Delivering a Speech With Professional Excellence

Work-Life Balance

Filters

The average person remembers between _% and _% of what they hear.