Question 1

What could cause slow optical drive performance? (Select all that apply.)

Accepted Answer

A)  Older drive 
B)  Slow processor 
C)  Insufficient RAM 
D)  Video memory if the information on the disc is video 
E)  Performing other tasks
F) Too many applications open and active 
A)  Older drive 
B)  Slow processor 
C)  Insufficient RAM 
D)  Video memory if the information on the disc is video 
E)  Performing other tasks
F) Too many applications open and active

Question 2

The part of the scanner that captures reflected light that moves the length of the scanner is known as the _______.

Accepted Answer

The answer of The part of the scanner that captures...

Question 3

On a CD, the area that separates the pits is a mountain.

Accepted Answer

A) True 
 B)False

Question 4

Using good grammar, describe at least three considerations for when you are upgrading or replacing an optical drive.

Accepted Answer

Some questions that a technician would n

Question 5

A 48X optical drive is faster than a 52X drive.

Accepted Answer

A) True 
 B)False

Question 6

If an optical drive uses the PATA IDE interface, the drive must be an internal unit.

Accepted Answer

A) True 
 B)False

Question 7

OCR software that comes with scanners allow the scanner to read barcodes.

Accepted Answer

A) True 
 B)False

Question 8

Match the digital camera storage option with the description.
CF
SmartMedia
microSD
MMC
A. Cheaper than SD and includes a model called reduced size
B. Size of a postage stamp and uses flash memory
C. Smaller and lighter than CF and introduced by Toshiba
D. Uses flash memory and introduced by SanDisk

Accepted Answer

The answer of Match the digital camera storage option with...

Question 9

Which of the following is one of a technicianʹs greatest assets?

Accepted Answer

A)  Sense of humor 
B)  Big smile 
C)  Easy going attitude 
D)  Being proactive 
A)  Sense of humor 
B)  Big smile 
C)  Easy going attitude 
D)  Being proactive

Question 10

Using good grammar, describe what to do when sound does not emit from the speakers.

Accepted Answer

One of the first steps that should be ta

Question 11

To control volume on a laptop commonly you use the _______ key along with some F key such as F6.

Accepted Answer

The answer of To control volume on a laptop commonly...

Question 12

When an IDE PATA optical drive connects to the same cable as a faster hard drive, a technician should set the optical drive to the _______ setting.

Accepted Answer

The answer of When an IDE PATA optical drive connects...

Question 13

Jose, the service technician, is replacing a CD/DVD drive. The drive is not recognized in BIOS or the operating system. What is the most likely problem?

Accepted Answer

A)  Bad cable 
B)  Bad drive 
C)  Jumper configuration 
D)  Outdated or missing driver 
A)  Bad cable 
B)  Bad drive 
C)  Jumper configuration 
D)  Outdated or missing driver

Question 14

The _______ speaker is used to output POST errors even when external speakers are not attached to a computer.

Accepted Answer

The answer of The _______ speaker is used to output...

Question 15

To run Directx from a command prompt or from the Start/Run or Search dialog box, type the _______ command.

Accepted Answer

The answer of To run Directx from a command prompt...

Question 16

Match the drive specification with the description taking into consideration that the drive is a 40x/12x/48x drive.
40x
12x
48x
A. Read-only speed
B. Write speed
C. Read/write speed

Accepted Answer

The answer of Match the drive specification with the description...

Question 17

What does having a 16-bit sound card mean?

Accepted Answer

A)  Sampling is done using 16 bits. 
B)  16 bits at a time are sent to the processor. 
C)  16 bits at a time are sent to the speaker. 
D)  16 bits are used for digitizing video signals. 
A)  Sampling is done using 16 bits. 
B)  16 bits at a time are sent to the processor. 
C)  16 bits at a time are sent to the speaker. 
D)  16 bits are used for digitizing video signals.

Question 18

A customer comes into the computer store where you are working looking for a cable with which you are unfamiliar. The best course of action is for you to ____.

Accepted Answer

A)  Tell the customer you do not know what that is. 
B)  Ask the customer to explain to you the purpose of the cable. 
C)  Tell the customer there is no such cable. 
D)  Refer the customer to the service desk. 
E)  Ask your supervisor for assistance. 
A)  Tell the customer you do not know what that is. 
B)  Ask the customer to explain to you the purpose of the cable. 
C)  Tell the customer there is no such cable. 
D)  Refer the customer to the service desk. 
E)  Ask your supervisor for assistance.

Question 19

Software used to communicate between the operating system and an optical drive is called

Accepted Answer

A)  Application software 
B)  A patch 
C)  A service pack 
D)  A device driver 
A)  Application software 
B)  A patch 
C)  A service pack 
D)  A device driver

Question 20

Some optical drives can write to both Blu-ray discs and DVD-RW discs.

Accepted Answer

A) True 
 B)False

What could cause slow optical drive performance? (Select all that apply.)

The part of the scanner that captures reflected light that moves the length of the scanner is known as the _______.

On a CD, the area that separates the pits is a mountain.

Using good grammar, describe at least three considerations for when you are upgrading or replacing an optical drive.

A 48X optical drive is faster than a 52X drive.

If an optical drive uses the PATA IDE interface, the drive must be an internal unit.

OCR software that comes with scanners allow the scanner to read barcodes.

Match the digital camera storage option with the description. CF SmartMedia microSD MMC A. Cheaper than SD and includes a model called reduced size B. Size of a postage stamp and uses flash memory C. Smaller and lighter than CF and introduced by Toshiba D. Uses flash memory and introduced by SanDisk

Which of the following is one of a technicianʹs greatest assets?

Using good grammar, describe what to do when sound does not emit from the speakers.

To control volume on a laptop commonly you use the _______ key along with some F key such as F6.

When an IDE PATA optical drive connects to the same cable as a faster hard drive, a technician should set the optical drive to the _______ setting.

Jose, the service technician, is replacing a CD/DVD drive. The drive is not recognized in BIOS or the operating system. What is the most likely problem?

The _______ speaker is used to output POST errors even when external speakers are not attached to a computer.

To run Directx from a command prompt or from the Start/Run or Search dialog box, type the _______ command.

Match the drive specification with the description taking into consideration that the drive is a 40x/12x/48x drive. 40x 12x 48x A. Read-only speed B. Write speed C. Read/write speed

What does having a 16-bit sound card mean?

A customer comes into the computer store where you are working looking for a cable with which you are unfamiliar. The best course of action is for you to ____.

Software used to communicate between the operating system and an optical drive is called

Some optical drives can write to both Blu-ray discs and DVD-RW discs.

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Storage Devices

Other Peripherals

Computing Design

Basic Operating Systems

Windows Xp, Vista, and 7

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters

Exam 8: Multimedia Devices

What could cause slow optical drive performance? (Select all that apply.)

The part of the scanner that captures reflected light that moves the length of the scanner is known as the _______.

On a CD, the area that separates the pits is a mountain.

Using good grammar, describe at least three considerations for when you are upgrading or replacing an optical drive.

A 48X optical drive is faster than a 52X drive.

If an optical drive uses the PATA IDE interface, the drive must be an internal unit.

OCR software that comes with scanners allow the scanner to read barcodes.

Which of the following is one of a technicianʹs greatest assets?

Using good grammar, describe what to do when sound does not emit from the speakers.

To control volume on a laptop commonly you use the _______ key along with some F key such as F6.

When an IDE PATA optical drive connects to the same cable as a faster hard drive, a technician should set the optical drive to the _______ setting.

Jose, the service technician, is replacing a CD/DVD drive. The drive is not recognized in BIOS or the operating system. What is the most likely problem?

The _______ speaker is used to output POST errors even when external speakers are not attached to a computer.

To run Directx from a command prompt or from the Start/Run or Search dialog box, type the _______ command.

Match the drive specification with the description taking into consideration that the drive is a 40x/12x/48x drive. 40x 12x 48x A. Read-only speed B. Write speed C. Read/write speed

What does having a 16-bit sound card mean?

A customer comes into the computer store where you are working looking for a cable with which you are unfamiliar. The best course of action is for you to ____.

Software used to communicate between the operating system and an optical drive is called

Some optical drives can write to both Blu-ray discs and DVD-RW discs.

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Storage Devices

Other Peripherals

Computing Design

Basic Operating Systems

Windows Xp, Vista, and 7

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters