Question 1

What staffing options do multinational firms have when filling positions in foreign subsidiaries?

Accepted Answer

Multinational companies employ several t

Question 2

To help to ensure success for expatriates on international assignment, companies should provide language training to their spouses.

Accepted Answer

A) True 
 B)False

Question 3

Why is recruiting,hiring,and retaining good employees difficult in China?

Accepted Answer

A)  economic difficulties 
B)  unmotivated workers 
C)  limited education 
D)  government restrictions 
E)  training requirements 
A)  economic difficulties 
B)  unmotivated workers 
C)  limited education 
D)  government restrictions 
E)  training requirements

Question 4

Which of the following terms refers to the belief that home country attitudes,management style,knowledge,evaluation criteria,and managers are superior to anything the host country has to offer?

Accepted Answer

A)  polycentric 
B)  ethnocentric 
C)  geocentric 
D)  monocentric 
E)  francocentric 
A)  polycentric 
B)  ethnocentric 
C)  geocentric 
D)  monocentric 
E)  francocentric

Question 5

A formal repatriation program should do all of the following EXCEPT ________.

Accepted Answer

A)  assist employees with relocation logistics 
B)  update employees about activities at the home office 
C)  seek compensation and benefits on behalf of employees 
D)  help employees update their resumes and make career plans 
E)  reassure employees of the company's concern for their welfare 
A)  assist employees with relocation logistics 
B)  update employees about activities at the home office 
C)  seek compensation and benefits on behalf of employees 
D)  help employees update their resumes and make career plans 
E)  reassure employees of the company's concern for their welfare

Question 6

Daniel is a manager for Siemens China,and it is time to conduct performance appraisals.During the appraisals,it would be most effective for Daniel to ________.

Accepted Answer

A)  focus on building manager-employee relationships 
B)  link performance with employee bonuses 
C)  make personal comments to the employee 
D)  focus on quantifiable, objective results 
E)  post appraisal results for each team 
A)  focus on building manager-employee relationships 
B)  link performance with employee bonuses 
C)  make personal comments to the employee 
D)  focus on quantifiable, objective results 
E)  post appraisal results for each team

Question 7

Peter is a German citizen working as a manager for Siemens in Freiberg,Germany.Siemens has facilities all over the world but its headquarters is in Germany.Peter is best categorized as a(n)________.

Accepted Answer

A)  patron 
B)  expatriate 
C)  third-country national 
D)  home-country national 
E)  host-country national 
A)  patron 
B)  expatriate 
C)  third-country national 
D)  home-country national 
E)  host-country national

Question 8

The European Union is best described as a ________.

Accepted Answer

A)  legal system for taxing imports and exports 
B)  system of global standards, policies, and legislation 
C)  common market for goods, services, capital, and labor 
D)  political agreement that standardizes human resource laws 
E)  political system for equalizing wages, benefits, and taxation 
A)  legal system for taxing imports and exports 
B)  system of global standards, policies, and legislation 
C)  common market for goods, services, capital, and labor 
D)  political agreement that standardizes human resource laws 
E)  political system for equalizing wages, benefits, and taxation

Question 9

Which of the following is NOT one of the primary expense groups used in the balance sheet approach to formulating expatriate pay?

Accepted Answer

A)  taxes 
B)  housing 
C)  goods and services 
D)  disposable income 
E)  discretionary expenses 
A)  taxes 
B)  housing 
C)  goods and services 
D)  disposable income 
E)  discretionary expenses

Question 10

Less costly alternatives to expatriates include Internet video meetings and group decision-making software.

Accepted Answer

A) True 
 B)False

Question 11

In January 2009,Wal-Mart acquired a controlling interest in Chile's leading food retailer.Since then,Wal-Mart has opened the first environmentally friendly supermarket in Chile that uses energy efficient technology throughout the store.Wal-Mart is planning to open additional stores in Chile over the next five years.Wal-Mart's top executives are considering the idea of transferring U.S.managers to Chile to oversee the construction and establishment of the new stores. Which of the following,if true,supports the assertion that Wal-Mart is an ethnocentrically oriented corporation?

Accepted Answer

A)  Wal-Mart offers top managers mobility premiums because it frequently transfers them from one country to another. 
B)  Wal-Mart usually succeeds on an international level because the firm actively works to support local charities. 
C)  Wal-Mart rarely experiences cultural misunderstandings because of its tendency to hire locals to fill management positions. 
D)  Wal-Mart aims to maintain a unified organizational culture by filling foreign management positions with Americans. 
E)  Adaptability screening eliminates problems associated with transferring Wal-Mart managers and their families abroad. 
A)  Wal-Mart offers top managers mobility premiums because it frequently transfers them from one country to another. 
B)  Wal-Mart usually succeeds on an international level because the firm actively works to support local charities. 
C)  Wal-Mart rarely experiences cultural misunderstandings because of its tendency to hire locals to fill management positions. 
D)  Wal-Mart aims to maintain a unified organizational culture by filling foreign management positions with Americans. 
E)  Adaptability screening eliminates problems associated with transferring Wal-Mart managers and their families abroad.

Question 12

The most significant HR challenge faced by international firms is the language barrier.

Accepted Answer

A) True 
 B)False

Question 13

Jason is a British freelance journalist working in Paris,so he is most likely classified as a(n)________.

Accepted Answer

A)  local 
B)  expatriate 
C)  third-country national 
D)  home-country national 
E)  host-country national 
A)  local 
B)  expatriate 
C)  third-country national 
D)  home-country national 
E)  host-country national

Question 14

All of the following are reasons that firms rely heavily on locals to fill foreign subsidiary management positions EXCEPT ________.

Accepted Answer

A)  pressure from local government 
B)  lower costs than using expatriates 
C)  improved public relations in community 
D)  greater likelihood of long-term employment 
E)  high level of skills and technical qualifications 
A)  pressure from local government 
B)  lower costs than using expatriates 
C)  improved public relations in community 
D)  greater likelihood of long-term employment 
E)  high level of skills and technical qualifications

Question 15

Female managers represent only 21% of managers sent abroad because they do not want to uproot their families,and their spouses are reluctant to move.

Accepted Answer

A) True 
 B)False

Question 16

In January 2009,Wal-Mart acquired a controlling interest in Chile's leading food retailer.Since then,Wal-Mart has opened the first environmentally friendly supermarket in Chile that uses energy efficient technology throughout the store.Wal-Mart is planning to open additional stores in Chile over the next five years.Wal-Mart's top executives are considering the idea of transferring U.S.managers to Chile to oversee the construction and establishment of the new stores. Which of the following,if true,best supports the argument of using expatriates to establish the new Wal-Mart stores in Chile?

Accepted Answer

A)  Local candidates with the necessary managerial experience are difficult to find in Chile. 
B)  Wal-Mart uses an online recruiting system to facilitate human resources activities. 
C)  The State Department has issued travel alerts for Americans traveling in Chile. 
D)  Repatriated Wal-Mart employees usually resign within one year of their return. 
E)  Wal-Mart wants to develop good relationships with the local community. 
A)  Local candidates with the necessary managerial experience are difficult to find in Chile. 
B)  Wal-Mart uses an online recruiting system to facilitate human resources activities. 
C)  The State Department has issued travel alerts for Americans traveling in Chile. 
D)  Repatriated Wal-Mart employees usually resign within one year of their return. 
E)  Wal-Mart wants to develop good relationships with the local community.

Question 17

JJP Enterprises seeks to entice one of its star managers to move to Iraq to oversee a construction project.The firm will most likely offer a ________ because of the difficult living and working conditions in Iraq.

Accepted Answer

A)  cost-of-living allowance 
B)  performance bonus 
C)  hardship allowance 
D)  foreign service premium 
E)  mobility premium 
A)  cost-of-living allowance 
B)  performance bonus 
C)  hardship allowance 
D)  foreign service premium 
E)  mobility premium

Question 18

Which of the following terms refers to the process of assessing an employee's probable success in handling a foreign transfer?

Accepted Answer

A)  competency assessment 
B)  skills placement testing 
C)  adaptability screening 
D)  management assessment 
E)  performance appraisal 
A)  competency assessment 
B)  skills placement testing 
C)  adaptability screening 
D)  management assessment 
E)  performance appraisal

Question 19

Samsung tends to follow an ethnocentric staffing model.From which group will it most likely hire for upper-level management positions at its Texas facility?

Accepted Answer

A)  home country nationals 
B)  host country nationals 
C)  third country nationals 
D)  permanent transferees 
E)  local citizens 
A)  home country nationals 
B)  host country nationals 
C)  third country nationals 
D)  permanent transferees 
E)  local citizens

Question 20

Which of the following is the LEAST likely reason that a firm would choose an ethnocentric staffing policy?

Accepted Answer

A)  lack of qualified host-country upper-management candidates 
B)  goal of reducing misunderstandings with locals 
C)  need to transfer core competencies effectively 
D)  desire to maintain a unified corporate culture 
E)  interest in maintaining tight control 
A)  lack of qualified host-country upper-management candidates 
B)  goal of reducing misunderstandings with locals 
C)  need to transfer core competencies effectively 
D)  desire to maintain a unified corporate culture 
E)  interest in maintaining tight control

What staffing options do multinational firms have when filling positions in foreign subsidiaries?

To help to ensure success for expatriates on international assignment, companies should provide language training to their spouses.

Why is recruiting,hiring,and retaining good employees difficult in China?

Which of the following terms refers to the belief that home country attitudes,management style,knowledge,evaluation criteria,and managers are superior to anything the host country has to offer?

A formal repatriation program should do all of the following EXCEPT ________.

Daniel is a manager for Siemens China,and it is time to conduct performance appraisals.During the appraisals,it would be most effective for Daniel to ________.

Peter is a German citizen working as a manager for Siemens in Freiberg,Germany.Siemens has facilities all over the world but its headquarters is in Germany.Peter is best categorized as a(n)________.

The European Union is best described as a ________.

Which of the following is NOT one of the primary expense groups used in the balance sheet approach to formulating expatriate pay?

Less costly alternatives to expatriates include Internet video meetings and group decision-making software.

The most significant HR challenge faced by international firms is the language barrier.

Jason is a British freelance journalist working in Paris,so he is most likely classified as a(n)________.

All of the following are reasons that firms rely heavily on locals to fill foreign subsidiary management positions EXCEPT ________.

Female managers represent only 21% of managers sent abroad because they do not want to uproot their families,and their spouses are reluctant to move.

JJP Enterprises seeks to entice one of its star managers to move to Iraq to oversee a construction project.The firm will most likely offer a ________ because of the difficult living and working conditions in Iraq.

Which of the following terms refers to the process of assessing an employee's probable success in handling a foreign transfer?

Samsung tends to follow an ethnocentric staffing model.From which group will it most likely hire for upper-level management positions at its Texas facility?

Which of the following is the LEAST likely reason that a firm would choose an ethnocentric staffing policy?

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 17: Managing Global Human Resources

What staffing options do multinational firms have when filling positions in foreign subsidiaries?

To help to ensure success for expatriates on international assignment, companies should provide language training to their spouses.

Why is recruiting,hiring,and retaining good employees difficult in China?

Which of the following terms refers to the belief that home country attitudes,management style,knowledge,evaluation criteria,and managers are superior to anything the host country has to offer?

A formal repatriation program should do all of the following EXCEPT ________.

Daniel is a manager for Siemens China,and it is time to conduct performance appraisals.During the appraisals,it would be most effective for Daniel to ________.

Peter is a German citizen working as a manager for Siemens in Freiberg,Germany.Siemens has facilities all over the world but its headquarters is in Germany.Peter is best categorized as a(n)________.

The European Union is best described as a ________.

Which of the following is NOT one of the primary expense groups used in the balance sheet approach to formulating expatriate pay?

Less costly alternatives to expatriates include Internet video meetings and group decision-making software.

The most significant HR challenge faced by international firms is the language barrier.

Jason is a British freelance journalist working in Paris,so he is most likely classified as a(n)________.

All of the following are reasons that firms rely heavily on locals to fill foreign subsidiary management positions EXCEPT ________.

Female managers represent only 21% of managers sent abroad because they do not want to uproot their families,and their spouses are reluctant to move.

JJP Enterprises seeks to entice one of its star managers to move to Iraq to oversee a construction project.The firm will most likely offer a ________ because of the difficult living and working conditions in Iraq.

Which of the following terms refers to the process of assessing an employee's probable success in handling a foreign transfer?

Samsung tends to follow an ethnocentric staffing model.From which group will it most likely hire for upper-level management positions at its Texas facility?

Which of the following is the LEAST likely reason that a firm would choose an ethnocentric staffing policy?

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Human Resources in Entrepreneurial Firms

Filters