Question 1

Job ________ means assigning workers additional same-level activities.

Accepted Answer

A)  shifting 
B)  enrichment 
C)  assignment 
D)  enlargement 
E)  rotation 
A)  shifting 
B)  enrichment 
C)  assignment 
D)  enlargement 
E)  rotation

Question 2

According to the ADA,job duties that employees must be able to perform,with or without reasonable accommodation,are called ________.

Accepted Answer

A)  primary job activities 
B)  job requirements 
C)  essential job functions 
D)  work activities 
E)  job specifications 
A)  primary job activities 
B)  job requirements 
C)  essential job functions 
D)  work activities 
E)  job specifications

Question 3

In order for Hollis Construction to be in full compliance with the Americans with Disabilities Act,the manager needs a ________ for each position to validate all human resource activities.

Accepted Answer

A)  performance appraisal 
B)  compensation schedule 
C)  workflow system 
D)  quality control clerk 
E)  job analysis 
A)  performance appraisal 
B)  compensation schedule 
C)  workflow system 
D)  quality control clerk 
E)  job analysis

Question 4

Which of the following Web sites was developed by the U.S.Department of Labor and serves as a source for managers who need to write job descriptions?

Accepted Answer

A)  bls.gov 
B)  opm.gov 
C)  usajobs.gov 
D)  onetcenter.org 
E)  job description.com 
A)  bls.gov 
B)  opm.gov 
C)  usajobs.gov 
D)  onetcenter.org 
E)  job description.com

Question 5

Janice,a department store manager,is in the process of writing job descriptions using O*NET.Janice has already reviewed the company's business plan,so what should she do next?

Accepted Answer

A)  interview employees 
B)  compose a list of job duties 
C)  develop an organization chart 
D)  observe employees performing their duties 
E)  develop a list of human requirements for the job 
A)  interview employees 
B)  compose a list of job duties 
C)  develop an organization chart 
D)  observe employees performing their duties 
E)  develop a list of human requirements for the job

Question 6

All of the following requirements are typically addressed in job specifications EXCEPT ________.

Accepted Answer

A)  desired personality traits 
B)  required education levels 
C)  essential skills 
D)  necessary experience 
E)  working conditions 
A)  desired personality traits 
B)  required education levels 
C)  essential skills 
D)  necessary experience 
E)  working conditions

Question 7

According to the ________,an individual must have the requisite skills,educational background,and experience to perform a job's essential functions.

Accepted Answer

A)  SOC 
B)  DOL 
C)  ADA 
D)  FCC 
E)  SIC 
A)  SOC 
B)  DOL 
C)  ADA 
D)  FCC 
E)  SIC

Question 8

Which of the following terms refers to systematically moving workers from one job to another?

Accepted Answer

A)  Job rotation 
B)  Job enrichment 
C)  Job assignment 
D)  Job enlargement 
E)  Job adjustment 
A)  Job rotation 
B)  Job enrichment 
C)  Job assignment 
D)  Job enlargement 
E)  Job adjustment

Question 9

Which of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility,achievement,growth,and recognition?

Accepted Answer

A)  Job rotation 
B)  Job enrichment 
C)  Job reengineering 
D)  Job enlargement 
E)  Job enhancement 
A)  Job rotation 
B)  Job enrichment 
C)  Job reengineering 
D)  Job enlargement 
E)  Job enhancement

Question 10

Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?

Accepted Answer

A)  Questionnaires are the most expensive method of collecting data. 
B)  Supervisors are required to verify all collected questionnaire data. 
C)  Firms lack the technology to generate electronic questionnaires. 
D)  Questionnaires are too open-ended to provide statistical information. 
E)  Developing and testing questionnaires is time-consuming. 
A)  Questionnaires are the most expensive method of collecting data. 
B)  Supervisors are required to verify all collected questionnaire data. 
C)  Firms lack the technology to generate electronic questionnaires. 
D)  Questionnaires are too open-ended to provide statistical information. 
E)  Developing and testing questionnaires is time-consuming.

Question 11

For which of the following jobs is direct observation NOT a recommended method for collecting job analysis data?

Accepted Answer

A)  assembly-line worker 
B)  accounting clerk 
C)  attorney 
D)  nurse 
E)  salesperson 
A)  assembly-line worker 
B)  accounting clerk 
C)  attorney 
D)  nurse 
E)  salesperson

Question 12

The most important consideration when developing an online job analysis is to ________.

Accepted Answer

A)  require employees to be monitored by supervisors 
B)  make questions and the process as clear as possible 
C)  provide monetary rewards for timely completion 
D)  limit the number of questions to less than twenty 
E)  ask open-ended questions to ensure honest responses 
A)  require employees to be monitored by supervisors 
B)  make questions and the process as clear as possible 
C)  provide monetary rewards for timely completion 
D)  limit the number of questions to less than twenty 
E)  ask open-ended questions to ensure honest responses

Question 13

Reviewing relevant background information such as organization charts,process charts,and job descriptions is the ________ step of performing a job analysis.

Accepted Answer

A)  first 
B)  second 
C)  third 
D)  fourth 
E)  fifth 
A)  first 
B)  second 
C)  third 
D)  fourth 
E)  fifth

Question 14

When a sales job is being filled by an untrained individual,the job specifications list will most likely include ________ as a way to predict which candidate will perform the job well.

Accepted Answer

A)  age and gender 
B)  length of previous service 
C)  past job performance 
D)  relevant certification 
E)  personality traits 
A)  age and gender 
B)  length of previous service 
C)  past job performance 
D)  relevant certification 
E)  personality traits

Question 15

All of the following categories are assessed in a functional job analysis EXCEPT ________.

Accepted Answer

A)  judgment 
B)  reasoning 
C)  verbal skills 
D)  mathematical skills 
E)  industry standards 
A)  judgment 
B)  reasoning 
C)  verbal skills 
D)  mathematical skills 
E)  industry standards

Question 16

Competencies are observable and measurable behaviors,and organizations are required to define competencies based on quantifiable standards developed by the Department of Labor.

Accepted Answer

A) True 
 B)False

Question 17

Observation as a job analysis data collection method is most appropriate for jobs that involve physical activities.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following will most likely be used by a manager gathering job analysis information when a large number of employees perform similar work?

Accepted Answer

A)  individual employee interviews 
B)  direct observation of all employees 
C)  interview with the HR manager 
D)  group interview with a supervisor 
E)  telephone surveys of all employees 
A)  individual employee interviews 
B)  direct observation of all employees 
C)  interview with the HR manager 
D)  group interview with a supervisor 
E)  telephone surveys of all employees

Question 19

Managers use ________ to uncover essential duties that have not been assigned to specific employees.

Accepted Answer

A)  work activities 
B)  job specifications 
C)  job analysis 
D)  performance standards 
E)  job context 
A)  work activities 
B)  job specifications 
C)  job analysis 
D)  performance standards 
E)  job context

Question 20

Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity.Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?

Accepted Answer

A)  diaries 
B)  interviews 
C)  direct observations 
D)  questionnaires 
E)  supervisor verification 
A)  diaries 
B)  interviews 
C)  direct observations 
D)  questionnaires 
E)  supervisor verification

Job ________ means assigning workers additional same-level activities.

According to the ADA,job duties that employees must be able to perform,with or without reasonable accommodation,are called ________.

In order for Hollis Construction to be in full compliance with the Americans with Disabilities Act,the manager needs a ________ for each position to validate all human resource activities.

Which of the following Web sites was developed by the U.S.Department of Labor and serves as a source for managers who need to write job descriptions?

Janice,a department store manager,is in the process of writing job descriptions using O*NET.Janice has already reviewed the company's business plan,so what should she do next?

All of the following requirements are typically addressed in job specifications EXCEPT ________.

According to the ________,an individual must have the requisite skills,educational background,and experience to perform a job's essential functions.

Which of the following terms refers to systematically moving workers from one job to another?

Which of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility,achievement,growth,and recognition?

Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?

For which of the following jobs is direct observation NOT a recommended method for collecting job analysis data?

The most important consideration when developing an online job analysis is to ________.

Reviewing relevant background information such as organization charts,process charts,and job descriptions is the ________ step of performing a job analysis.

When a sales job is being filled by an untrained individual,the job specifications list will most likely include ________ as a way to predict which candidate will perform the job well.

All of the following categories are assessed in a functional job analysis EXCEPT ________.

Competencies are observable and measurable behaviors,and organizations are required to define competencies based on quantifiable standards developed by the Department of Labor.

Observation as a job analysis data collection method is most appropriate for jobs that involve physical activities.

Which of the following will most likely be used by a manager gathering job analysis information when a large number of employees perform similar work?

Managers use ________ to uncover essential duties that have not been assigned to specific employees.

Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity.Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 4: Job Analysis

Job ________ means assigning workers additional same-level activities.

According to the ADA,job duties that employees must be able to perform,with or without reasonable accommodation,are called ________.

In order for Hollis Construction to be in full compliance with the Americans with Disabilities Act,the manager needs a ________ for each position to validate all human resource activities.

Which of the following Web sites was developed by the U.S.Department of Labor and serves as a source for managers who need to write job descriptions?

Janice,a department store manager,is in the process of writing job descriptions using O*NET.Janice has already reviewed the company's business plan,so what should she do next?

All of the following requirements are typically addressed in job specifications EXCEPT ________.

According to the ________,an individual must have the requisite skills,educational background,and experience to perform a job's essential functions.

Which of the following terms refers to systematically moving workers from one job to another?

Which of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility,achievement,growth,and recognition?

Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?

For which of the following jobs is direct observation NOT a recommended method for collecting job analysis data?

The most important consideration when developing an online job analysis is to ________.

Reviewing relevant background information such as organization charts,process charts,and job descriptions is the ________ step of performing a job analysis.

When a sales job is being filled by an untrained individual,the job specifications list will most likely include ________ as a way to predict which candidate will perform the job well.

All of the following categories are assessed in a functional job analysis EXCEPT ________.

Competencies are observable and measurable behaviors,and organizations are required to define competencies based on quantifiable standards developed by the Department of Labor.

Observation as a job analysis data collection method is most appropriate for jobs that involve physical activities.

Which of the following will most likely be used by a manager gathering job analysis information when a large number of employees perform similar work?

Managers use ________ to uncover essential duties that have not been assigned to specific employees.

Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity.Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters