Exam 4: Job Analysis

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Jack is an employee at a Best Western Hotel.Some weeks he works with the catering group,and other weeks he assists the reservations clerk or the parking attendant.This is an example of ________.

(Multiple Choice)
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Murray,Inc.emphasizes a desire for detail-oriented,motivated employees with strong social skills as indicated in the firm's job ________.

(Multiple Choice)
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The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in performance is called ________.

(Multiple Choice)
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The information resulting from a job analysis is used for writing ________.

(Multiple Choice)
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Functional-based job analysis means describing the job in terms of the measurable,observable,behavioral competencies that an employee doing that job must exhibit to do the job well.

(True/False)
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What are the steps involved in the job analysis process? Briefly discuss the methods available for collecting job analysis information.

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What has been the most significant impact of modern technology on job analysis methods?

(Multiple Choice)
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Which method for collecting job analysis information is considered best for quantifying the relative worth of a job for compensation purposes?

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Job analysis plays a significant role at the Daimler plant in Alabama where employees are organized into work teams and job descriptions are written in broad terms.

(True/False)
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What are the advantages and disadvantages of using interviews to collect job analysis data?

(Essay)
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Which of the following data collection techniques would be most useful when writing a job description for a software engineer?

(Multiple Choice)
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All of the following types of information will most likely be collected by a human resources specialist through a job analysis EXCEPT ________.

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Typical categories used in competency-based job analysis include general competencies,leadership competencies,and technical competencies.

(True/False)
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Which of the following indicates the distribution of work within a firm and the lines of authority and communication?

(Multiple Choice)
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Which of the following describes a job in terms of measurable and observable behaviors that an employee doing the job must exhibit to do the job well?

(Multiple Choice)
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How has the Internet changed job analysis methods? How has the Internet improved the ability of managers to write job descriptions?

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Studies suggest that employees are more likely to describe their job duties in the form of simple task statements instead of as ability statements during job analysis interviews.

(True/False)
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A human resource manager needs to develop job specifications for a new position at her firm.She can either base the job specifications on statistical analysis or on common sense.Briefly describe each method,and recommend which method the HR manager should use.

(Essay)
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What is a competency-based job analysis? Why should firms consider describing jobs in terms of competencies instead of duties?

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Job analysis produces information used for writing job descriptions and job specifications.

(True/False)
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