Question 1

Skill-based pay is a method of compensating teams in which base pay is raised when team members learn and apply new skills.

Accepted Answer

A) True 
 B)False

Question 2

Human resource management is receiving increased attention because the shift from traditional manufacturing industries to service and high-tech manufacturing industries requires workers to have more technical job skills.

Accepted Answer

A) True 
 B)False

Question 3

The first step in the human resources planning process is to:

Accepted Answer

A)  prepare a forecast of human resource needs. 
B)  assess future labor demand. 
C)  prepare job specifications for each position within the organization. 
D)  prepare a human resource inventory. 
A)  prepare a forecast of human resource needs. 
B)  assess future labor demand. 
C)  prepare job specifications for each position within the organization. 
D)  prepare a human resource inventory.

Question 4

Over the next ten to fifteen years,most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

Accepted Answer

A) True 
 B)False

Question 5

Job sharing tends to increase absenteeism and tardiness,because part-time workers are not as dedicated and loyal as full-time workers.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements about how current HR law views disabilities is accurate?

Accepted Answer

A)  The law varies depending upon how the employee acquired the disability. 
B)  Disabilities include diseases such as epilepsy,cancer,and diabetes. 
C)  Disabilities refer to physical but not mental disorders. 
D)  Any disorder that does not require the employee to adapt the work environment to accommodate the employee. 
A)  The law varies depending upon how the employee acquired the disability. 
B)  Disabilities include diseases such as epilepsy,cancer,and diabetes. 
C)  Disabilities refer to physical but not mental disorders. 
D)  Any disorder that does not require the employee to adapt the work environment to accommodate the employee.

Question 7

______________ is the easiest kind of training to implement,when the job requires simple tasks and/or repetitive.

Accepted Answer

A)  Vestibule training 
B)  Job simulation 
C)  On-the-job training 
D)  An employee boot camp 
A)  Vestibule training 
B)  Job simulation 
C)  On-the-job training 
D)  An employee boot camp

Question 8

Grooming women and minorities for management positions creates fewer hiring opportunities for white men.

Accepted Answer

A) True 
 B)False

Question 9

Selection is the process of gathering information and deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.

Accepted Answer

A) True 
 B)False

Question 10

The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firms that discriminated against them.

Accepted Answer

A) True 
 B)False

Question 11

Vestibule training attempts to precisely duplicate both the methods and conditions of a real world job.

Accepted Answer

A) True 
 B)False

Question 12

The selection process may include a(n)______________,where employment is only guaranteed for a specified period of time,until either a permanent offer is extended or the employee is discharged.

Accepted Answer

A)  intern period 
B)  probationary period 
C)  contingent period 
D)  action pending period 
A)  intern period 
B)  probationary period 
C)  contingent period 
D)  action pending period

Question 13

The overall purpose of the five step human resource planning process is to:

Accepted Answer

A)  protect the company from lawsuits from employees who claim discrimination. 
B)  develop a workforce that is better educated than the workforce of competitor firms. 
C)  eliminate needless job specifications. 
D)  determine the number and types of employees needed by the firm. 
A)  protect the company from lawsuits from employees who claim discrimination. 
B)  develop a workforce that is better educated than the workforce of competitor firms. 
C)  eliminate needless job specifications. 
D)  determine the number and types of employees needed by the firm.

Question 14

When recruiting employees,human resource managers focus primarily on the skills and training of the people they are recruiting,and work on determining "fit" after the hiring process has occurred.

Accepted Answer

A) True 
 B)False

Question 15

What is an advantage of hiring contingent workers?

Accepted Answer

A)  These people are primarily over 45 years of age.They are more dependable. 
B)  When a company's work is very stable and steady,it is best to use contingent workers. 
C)  When the tasks are very narrow in scope and specialized,it is best to use contingent workers. 
D)  It is good strategy if the economic climate is uncertain. 
A)  These people are primarily over 45 years of age.They are more dependable. 
B)  When a company's work is very stable and steady,it is best to use contingent workers. 
C)  When the tasks are very narrow in scope and specialized,it is best to use contingent workers. 
D)  It is good strategy if the economic climate is uncertain.

Question 16

Mini-Case
Dee Pozitt had been the assistant human resource director at Fleesum Financial Services for a bit more than a year when the company's human resource director was injured in a sky diving accident.Because of his injuries the director would be unable to work for several months.Howie Fleesum,the company's CEO,decided to name Dee the acting director of human resources.Though she had been at the firm for a shorter period of time than most other managers,he felt that her position as the director's assistant had given her insights into the company's human resource issues that the other managers lacked.He also was very impressed by the glowing performance appraisal Dee recently received from the director,her peers,and even subordinates.Before accepting the position as acting director,Dee made sure that Mr.Fleesum recognized her authority to implement some major changes in policies she and the director had been planning before his accident.The changes were intended to make the company more responsive to the needs of employees,thus improving morale and reducing worker turnover.Although Dee was sorry the director was injured,she was pleased that Mr.Fleesum had confidence in her and was willing to give her the authority to implement important new programs.The only aspect of her opportunity that worried her was the resentment and hostility she sensed from a few of the older,more experienced managers.One of the most hostile coworkers was a fellow named Mort Gage.Dee decided she had better talk to Mort and find out why he was so upset.
-Dee wants to give Fleesum's employees more freedom to schedule when they begin and end their workdays.Her plan still requires employees to work eight hours per day,but allows them to start as early as 7:00 a.m.or as late as 9:00 a.m. ,and leave as early as 4:00 p.m.or as late as 6:00 p.m.Her plan also requires all workers to be on the job between 9:00 a.m.and noon,and between 2:00 p.m.and 4:00 p.m.The type of plan Dee wants to implement is known as a:

Accepted Answer

A)  compressed work day. 
B)  flextime plan. 
C)  personal time frame plan. 
D)  block scheduling plan. 
A)  compressed work day. 
B)  flextime plan. 
C)  personal time frame plan. 
D)  block scheduling plan.

Question 17

The ultimate resource of a firm is its:

Accepted Answer

A)  business plan. 
B)  marketing mix. 
C)  capital budget. 
D)  employees. 
A)  business plan. 
B)  marketing mix. 
C)  capital budget. 
D)  employees.

Question 18

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

Accepted Answer

A) True 
 B)False

Question 19

In their efforts to accommodate disabled workers,most firms experience difficulties with cultural changes,more so than with structural changes.

Accepted Answer

A) True 
 B)False

Question 20

The human resource manager's job is easier today than it was in the past because a growing percentage of the work force is highly educated and well-prepared for jobs in the contemporary business environment.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Skill-based pay is a method of compensating teams in which base pay is raised when team members learn and apply new skills.

Human resource management is receiving increased attention because the shift from traditional manufacturing industries to service and high-tech manufacturing industries requires workers to have more technical job skills.

The first step in the human resources planning process is to:

Over the next ten to fifteen years,most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

Job sharing tends to increase absenteeism and tardiness,because part-time workers are not as dedicated and loyal as full-time workers.

Which of the following statements about how current HR law views disabilities is accurate?

______________ is the easiest kind of training to implement,when the job requires simple tasks and/or repetitive.

Grooming women and minorities for management positions creates fewer hiring opportunities for white men.

Selection is the process of gathering information and deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.

The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firms that discriminated against them.

Vestibule training attempts to precisely duplicate both the methods and conditions of a real world job.

The selection process may include a(n)______________,where employment is only guaranteed for a specified period of time,until either a permanent offer is extended or the employee is discharged.

The overall purpose of the five step human resource planning process is to:

When recruiting employees,human resource managers focus primarily on the skills and training of the people they are recruiting,and work on determining "fit" after the hiring process has occurred.

What is an advantage of hiring contingent workers?

The ultimate resource of a firm is its:

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

In their efforts to accommodate disabled workers,most firms experience difficulties with cultural changes,more so than with structural changes.

The human resource manager's job is easier today than it was in the past because a growing percentage of the work force is highly educated and well-prepared for jobs in the contemporary business environment.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding How Economics Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Adapting Organizations to Todays Markets

Production and Operations Management

Motivating Employees

Dealing With Employee-Management Issues and Relationships

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Appendix A: Using Technology to Manage Information

Appendix B: Managing Risk

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