Exam 9: Performance Management and Appraisal

Nick supervises a team of data entry specialists.Lately,productivity has been down,and Nick believes his subordinates are not working as efficiently as possible.Which of the following tools would provide Nick with daily information about each employee's rate,accuracy,and time spent entering data?

The most popular method for ranking employees is the ________ method.

The best way to reduce the problem of central tendency in performance appraisals is to ________.

According to research,what is the typical result of upward feedback?

What is the primary goal of using mixed standard scales?

When designing an actual appraisal method,the two basic considerations are ________.

Which performance appraisal technique lists traits and a range of performance values for each trait?

Which of the following is most likely NOT a role played by the HR department in the performance appraisal process?

The continuous process of identifying,measuring,and developing the performance of individuals and teams and aligning their performance with the organization's goals is known as ________.

Which component of performance management refers to communicating a firm's higher-level goals throughout the organization and then translating them into departmental and individual goals?

Wilson Consulting is a management consulting firm with seventy employees.As associate vice president of marketing,Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision.Suzanne plans to use a graphic rating scale to evaluate the performance of her subordinates. Which of the following,if true,best supports the argument that a graphic rating scale is the most appropriate performance appraisal tool for Suzanne to use?

Which of the following is the easiest and most popular technique for appraising employee performance?

All of the following are benefits of using computerized or Web-based performance appraisal systems EXCEPT ________.

Which of the following is NOT one of the recommended guidelines for setting effective employee goals?

When conducting an appraisal interview,supervisors should do all of the following EXCEPT ________.

Wilson Consulting is a management consulting firm with 70 employees.As associate vice president of marketing,Suzanne Boyle is responsible for conducting performance appraisals of the 12 employees under her direct supervision.Suzanne plans to use the behaviorally anchored rating scale (BARS) to evaluate the performance of her subordinates. Which of the following, if true, supports the argument that BARS is the most appropriate performance appraisal tool for Suzanne to use?

During an exit interview,a supervisor and a subordinate review the appraisal and make plans to correct deficiencies and reinforce strengths.

All of the following guidelines will most likely improve the effectiveness of a performance appraisal EXCEPT ________.

What are the essential steps of the performance appraisal process?

Job descriptions serve as the primary tool for developing performance standards because they already include specific job goals.