Question 1

In most firms,a rating committee used for performance appraisals consists of ________ members.

Accepted Answer

A)  1-2 
B)  3-4 
C)  5-6 
D)  7-8 
A)  1-2 
B)  3-4 
C)  5-6 
D)  7-8

Question 2

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

Accepted Answer

A)  supplemental evaluation 
B)  upward feedback 
C)  paired evaluation 
D)  peer evaluation 
A)  supplemental evaluation 
B)  upward feedback 
C)  paired evaluation 
D)  peer evaluation

Question 3

Which of the following terms refers to a performance appraisal based on surveys from peers,supervisors,subordinates,and customers?

Accepted Answer

A)  360-degree feedback 
B)  team appraisals 
C)  upward feedback 
D)  rating committee 
A)  360-degree feedback 
B)  team appraisals 
C)  upward feedback 
D)  rating committee

Question 4

Which of the following is one of the primary complaints regarding the use of the forced distribution method for performance appraisals?

Accepted Answer

A)  difficult to implement 
B)  harm to employee morale 
C)  high costs of administration 
D)  time consuming to administer 
A)  difficult to implement 
B)  harm to employee morale 
C)  high costs of administration 
D)  time consuming to administer

Question 5

In order to ensure that a performance appraisal is legally defensible,a supervisor should use only one performance appraisal tool.

Accepted Answer

A) True 
 B)False

Question 6

What usually occurs when employees rate themselves for performance appraisals?

Accepted Answer

A)  Ratings are reliable but invalid. 
B)  Ratings are subject to halo effects. 
C)  Ratings are higher than when provided by supervisors. 
D)  Ratings are about the same as when determined by peers. 
A)  Ratings are reliable but invalid. 
B)  Ratings are subject to halo effects. 
C)  Ratings are higher than when provided by supervisors. 
D)  Ratings are about the same as when determined by peers.

Question 7

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's individual differences such as age,sex,and race?

Accepted Answer

A)  bias 
B)  halo affect 
C)  central tendency 
D)  unclear standards 
A)  bias 
B)  halo affect 
C)  central tendency 
D)  unclear standards

Question 9

Which of the following is the best way for a supervisor to correct a performance appraisal problem caused by unclear standards?

Accepted Answer

A)  focusing on performance instead of personality traits 
B)  using graphic rating scales to rank employees 
C)  using descriptive phrases to illustrate traits 
D)  allowing employees to rate themselves first 
A)  focusing on performance instead of personality traits 
B)  using graphic rating scales to rank employees 
C)  using descriptive phrases to illustrate traits 
D)  allowing employees to rate themselves first

Question 10

Which of the following enables supervisors to oversee the amount of computerized data an employee is processing each day?

Accepted Answer

A)  computerized performance appraisal system 
B)  online management assessment center 
C)  digitized high-performance work center 
D)  electronic performance monitoring system 
A)  computerized performance appraisal system 
B)  online management assessment center 
C)  digitized high-performance work center 
D)  electronic performance monitoring system

Question 11

When a supervisor must criticize a subordinate in an appraisal interview,it is most important for the supervisor to ________.

Accepted Answer

A)  limit negative feedback to once every year 
B)  provide specific examples of critical incidents 
C)  acknowledge the supervisor's personal biases in the situation 
D)  hold the meeting with other people who can document the situation 
A)  limit negative feedback to once every year 
B)  provide specific examples of critical incidents 
C)  acknowledge the supervisor's personal biases in the situation 
D)  hold the meeting with other people who can document the situation

Question 12

When actual job duties are appraised,the idea is to focus on the extent to which the employee exhibits the competencies that the employer values and that are essential for the job.

Accepted Answer

A) True 
 B)False

Question 13

In a brief essay,discuss how a supervisor can develop and conduct a performance appraisal that is legally defensible.

Accepted Answer

Supervisors should conduct a job analysi

Question 14

Which of the following would most likely result in a legally questionable appraisal process?

Accepted Answer

A)  basing appraisals on subjective supervisory observations 
B)  administering and scoring appraisals in a standardized fashion 
C)  using job performance dimensions that are too clearly defined 
D)  assigning specific trait names when using graphic rating scales 
A)  basing appraisals on subjective supervisory observations 
B)  administering and scoring appraisals in a standardized fashion 
C)  using job performance dimensions that are too clearly defined 
D)  assigning specific trait names when using graphic rating scales

Question 15

Which term refers to ranking of employees from best to worst on a trait or traits choosing highest than lowest until all are ranked?

Accepted Answer

A)  performance management 
B)  paired comparison 
C)  alternative ranking 
D)  direction sharing 
A)  performance management 
B)  paired comparison 
C)  alternative ranking 
D)  direction sharing

Question 16

Studies suggest that managers who receive upward feedback from identified subordinates view the upward appraisal process more negatively than do managers who receive anonymous upward feedback.

Accepted Answer

A) True 
 B)False

Question 17

In a brief essay,discuss the components necessary for an effective performance management process.

Accepted Answer

The basic building blocks of performance

Question 18

Why is it important for a manager to appraise a subordinate's performance? How can a manager handle a subordinate who is defensive when told that his or her performance is poor?

Accepted Answer

There are four reasons for conducting pe

Question 19

Top employees often outperform the average or poor employees by as much as 100%.

Accepted Answer

A) True 
 B)False

Question 20

Employee performance appraisals are conducted by all of the following EXCEPT ________.

Accepted Answer

A)  peers 
B)  competitors 
C)  subordinates 
D)  rating committees 
A)  peers 
B)  competitors 
C)  subordinates 
D)  rating committees

In most firms,a rating committee used for performance appraisals consists of ________ members.

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

Which of the following terms refers to a performance appraisal based on surveys from peers,supervisors,subordinates,and customers?

Which of the following is one of the primary complaints regarding the use of the forced distribution method for performance appraisals?

In order to ensure that a performance appraisal is legally defensible,a supervisor should use only one performance appraisal tool.

What usually occurs when employees rate themselves for performance appraisals?

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's individual differences such as age,sex,and race?

Which of the following is the best way for a supervisor to correct a performance appraisal problem caused by unclear standards?

Which of the following enables supervisors to oversee the amount of computerized data an employee is processing each day?

When a supervisor must criticize a subordinate in an appraisal interview,it is most important for the supervisor to ________.

When actual job duties are appraised,the idea is to focus on the extent to which the employee exhibits the competencies that the employer values and that are essential for the job.

In a brief essay,discuss how a supervisor can develop and conduct a performance appraisal that is legally defensible.

Which of the following would most likely result in a legally questionable appraisal process?

Which term refers to ranking of employees from best to worst on a trait or traits choosing highest than lowest until all are ranked?

Studies suggest that managers who receive upward feedback from identified subordinates view the upward appraisal process more negatively than do managers who receive anonymous upward feedback.

In a brief essay,discuss the components necessary for an effective performance management process.

Why is it important for a manager to appraise a subordinate's performance? How can a manager handle a subordinate who is defensive when told that his or her performance is poor?

Top employees often outperform the average or poor employees by as much as 100%.

Employee performance appraisals are conducted by all of the following EXCEPT ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 9: Performance Management and Appraisal

In most firms,a rating committee used for performance appraisals consists of ________ members.

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

Which of the following terms refers to a performance appraisal based on surveys from peers,supervisors,subordinates,and customers?

Which of the following is one of the primary complaints regarding the use of the forced distribution method for performance appraisals?

In order to ensure that a performance appraisal is legally defensible,a supervisor should use only one performance appraisal tool.

What usually occurs when employees rate themselves for performance appraisals?

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's individual differences such as age,sex,and race?

Which of the following is the best way for a supervisor to correct a performance appraisal problem caused by unclear standards?

Which of the following enables supervisors to oversee the amount of computerized data an employee is processing each day?

When a supervisor must criticize a subordinate in an appraisal interview,it is most important for the supervisor to ________.

When actual job duties are appraised,the idea is to focus on the extent to which the employee exhibits the competencies that the employer values and that are essential for the job.

In a brief essay,discuss how a supervisor can develop and conduct a performance appraisal that is legally defensible.

Which of the following would most likely result in a legally questionable appraisal process?

Which term refers to ranking of employees from best to worst on a trait or traits choosing highest than lowest until all are ranked?

Studies suggest that managers who receive upward feedback from identified subordinates view the upward appraisal process more negatively than do managers who receive anonymous upward feedback.

In a brief essay,discuss the components necessary for an effective performance management process.

Why is it important for a manager to appraise a subordinate's performance? How can a manager handle a subordinate who is defensive when told that his or her performance is poor?

Top employees often outperform the average or poor employees by as much as 100%.

Employee performance appraisals are conducted by all of the following EXCEPT ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters