Exam 5: Engaging in Nonverbal Communication

People with high status and/or power tend to touch others and invade others' space more than do people with less power and/or status.

Nonverbal communication is all aspects of communication other than words themselves.

Unlike verbal communication, nonverbal communication is not ambiguous.

Vocal communication that is not actual words is known as __________.

Rachel doesn't want to be interrupted while she's speaking so she avoids looking at others until she has said all she wants to say. Then she looks at the person who wants to respond. Rachel has used nonverbal behavior to __________.

All of the following can be used to express power, except __________.

Most nonverbal communication is instinctual; it is part of our genetic makeup.

How we use space is referred to as __________.

Nonverbal behaviors and what they are interpreted to mean vary from __________ to __________.

The study of our perception of odor and scents is known as __________.

How we perceive and use time is called __________.

Nonverbal physiological characteristics belong to a category called

Personal objects that announce identity and personalize spaces are called __________.

Body odors produced by pheromones may affect sexual attraction.

Discuss the five ways that nonverbal behavior can interact with verbal communication. Give an example of each type of interaction.

A friend learns you are taking a course in interpersonal communication and remarks, "Wow, I'll bet you know all about how to read nonverbals. Tell me the rules." Write out your response to your friend. Be sure to address the assumption behind your friend's statement as well as what you might tell the friend about "rules."

A restaurant owner comes to you for advice. She has just realized that, although there are always customers waiting at lunch and dinnertime, diners are taking so long to eat that she is losing money. She wants to know if there is anything she can do to make diners eat more quickly so that she can make a larger profit. Based on your knowledge of how various nonverbal behaviors affect us, what would you tell the restaurant owner?

Nonverbal communication is estimated to account for what percentage of the total meaning of communication?

Nonverbal communication involving touch is called __________.

The absence of communicated sound is a type of nonverbal communication.