Question 1

Suspending judgment helps others from becoming defensive.

Accepted Answer

A) True 
 B)False  True

Question 2

Discuss mindfulness and its pertinence to effective listening in interpersonal communication. In your discussion indicate whether mindfulness is a technique or an attitude and explain how we express our mindfulness to others with whom we are interacting.

Accepted Answer

Mindfulness is both a technique and an attitude that can greatly enhance effective listening in interpersonal communication. As a technique, mindfulness involves being fully present and aware in the moment, focusing on the speaker and their message without judgment or distraction. This technique allows us to truly listen and understand what the other person is saying, rather than simply waiting for our turn to speak or being preoccupied with our own thoughts.

As an attitude, mindfulness involves approaching communication with openness, curiosity, and non-reactivity. This means being willing to suspend our own assumptions and biases, and to truly engage with the other person's perspective. This attitude of mindfulness allows us to be more empathetic and understanding in our interactions with others.

We express our mindfulness to others through our body language, verbal cues, and active listening skills. This can include making eye contact, nodding in acknowledgment, and using reflective listening techniques to show that we are fully engaged and present in the conversation. Additionally, we can express mindfulness through our responses, by demonstrating empathy and understanding, and by asking thoughtful and open-ended questions to further explore the speaker's thoughts and feelings.

In summary, mindfulness is a powerful tool for effective listening in interpersonal communication, as it allows us to be fully present and engaged with others, and to approach communication with openness and empathy. By practicing mindfulness as both a technique and an attitude, we can enhance our ability to truly listen and connect with those around us.

Question 3

As soon as the news program begins an interview with the President, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores' ability to listen is being hindered by __________.

Accepted Answer

A)  message overload 
B) prejudgment 
C)  preoccupation 
D)  message complexity 
E)  noise 
A)  message overload 
B) prejudgment 
C)  preoccupation 
D)  message complexity 
E)  noise B

Question 4

Which of the following is NOT an effective communication skill that helps us gain insight into others?

Accepted Answer

A)  being person-centered 
B)  stepping outside of our own point of view 
C)  prompting others to continue 
D)  paraphrasing 
E) literal listening 
A)  being person-centered 
B)  stepping outside of our own point of view 
C)  prompting others to continue 
D)  paraphrasing 
E) literal listening

Question 5

__________ __________ are any interruptions or occurrences in the communication setting that interfere with effective listening.

Accepted Answer

Environmen

Question 6

Lemarr says, "I am really bummed out about not getting any job offers." His roommate, John, responds, "Sounds as if you're feeling pretty low about the response so far." John's communication is an example of __________.

Accepted Answer

A)  pseudolistening 
B)  relying on mnemonics 
C) paraphrasing 
D)  evaluative listening 
E)  ambushing 
A)  pseudolistening 
B)  relying on mnemonics 
C) paraphrasing 
D)  evaluative listening 
E)  ambushing

Question 7

Shawn is having trouble listening effectively in his advanced philosophy course. Usually he listens well in class, but the professor in this case is so full of information and he presents such complicated ideas that Shawn has difficulty following and retaining the lecture. Shawn is experiencing a listening obstacle known as __________.

Accepted Answer

A)  message overload 
B)  preoccupation 
C) message complexity 
D)  prejudgment 
E)  lack of mindfulness 
A)  message overload 
B)  preoccupation 
C) message complexity 
D)  prejudgment 
E)  lack of mindfulness

Question 8

Listening carefully for the purpose of gathering ammunition to use in attacking the speaker is known as __________.

Accepted Answer

The answer of Listening carefully for the purpose of gathering...

Question 9

Bao is a teacher. When she is talking to students one on one, she gently encourages them to express themselves by saying, "Tell me more," "go on," "I understand." These are examples of __________.

Accepted Answer

A) minimal encouragers 
B)  gentle nudging 
C)  selective listening 
D)  paraphrasing 
E)  mindfulness 
A) minimal encouragers 
B)  gentle nudging 
C)  selective listening 
D)  paraphrasing 
E)  mindfulness

Question 10

Hwei-Jen believed that averting your eyes when interacting with someone was a sign of respect. When Hwei-Jen would not look directly at Mark when he spoke, he felt a bit insulted and thought that Hwei-Jen was not listening to him. This hindrance to effective communication involves __________.

Accepted Answer

A)  responding 
B)  pseudolistening 
C)  pre-occupation 
D) not recognizing diverse listening styles 
E)  lack of effort 
A)  responding 
B)  pseudolistening 
C)  pre-occupation 
D) not recognizing diverse listening styles 
E)  lack of effort

Question 11

Listening that neglects others' feelings and our connections with them while focusing only on the content level of meaning is known as __________ __________.

Accepted Answer

The answer of Listening that neglects others' feelings and our...

Question 12

Monopolizing is hogging the stage by continuously focusing the conversation on ourselves instead of the person who is talking.

Accepted Answer

A) True 
 B)False

Question 13

The physiological component of listening is __________.

Accepted Answer

A)  organizing 
B) hearing 
C)  interpreting 
D)  responding 
E)  remembering 
A)  organizing 
B) hearing 
C)  interpreting 
D)  responding 
E)  remembering

Question 14

When we listen to a friend's worries, counsel a co-worker, or let someone tell us about their troubles, we are engaged in __________ __________.

Accepted Answer

relationsh

Question 15

The monopolizing technique in which a person shifts the topic of talk back to himself or herself is known as __________ __________.

Accepted Answer

conversati

Question 16

After a long night of studying, Jacob puts his headphones on and listens to one of his favorite CD's. Jacob is __________.

Accepted Answer

A)  listening to discriminate 
B)  listening critically 
C)  relationship listening 
D) listening for pleasure 
E)  listening for information 
A)  listening to discriminate 
B)  listening critically 
C)  relationship listening 
D) listening for pleasure 
E)  listening for information

Question 17

The average person spends more time listening than any other communication activity.

Accepted Answer

A) True 
 B)False

Question 18

Describe the five skills you can use to become a better informational and critical listener, as discussed in Chapter 6. Which skill do you think is the most important? Defend your answer.

Accepted Answer

The five skills discussed in Chapter 6 t

Question 19

Literal listening is carefully gathering information that you can use to attack the speaker.

Accepted Answer

A) True 
 B)False

Question 20

While it is a part of the communication process, listening is not as important as talking.

Accepted Answer

A) True 
 B)False

Suspending judgment helps others from becoming defensive.

Discuss mindfulness and its pertinence to effective listening in interpersonal communication. In your discussion indicate whether mindfulness is a technique or an attitude and explain how we express our mindfulness to others with whom we are interacting.

As soon as the news program begins an interview with the President, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores' ability to listen is being hindered by __________.

Which of the following is NOT an effective communication skill that helps us gain insight into others?

are any interruptions or occurrences in the communication setting that interfere with effective listening.

Lemarr says, "I am really bummed out about not getting any job offers." His roommate, John, responds, "Sounds as if you're feeling pretty low about the response so far." John's communication is an example of __________.

Listening carefully for the purpose of gathering ammunition to use in attacking the speaker is known as __________.

Bao is a teacher. When she is talking to students one on one, she gently encourages them to express themselves by saying, "Tell me more," "go on," "I understand." These are examples of __________.

Hwei-Jen believed that averting your eyes when interacting with someone was a sign of respect. When Hwei-Jen would not look directly at Mark when he spoke, he felt a bit insulted and thought that Hwei-Jen was not listening to him. This hindrance to effective communication involves __________.

Listening that neglects others' feelings and our connections with them while focusing only on the content level of meaning is known as .

Monopolizing is hogging the stage by continuously focusing the conversation on ourselves instead of the person who is talking.

The physiological component of listening is __________.

When we listen to a friend's worries, counsel a co-worker, or let someone tell us about their troubles, we are engaged in .

The monopolizing technique in which a person shifts the topic of talk back to himself or herself is known as .

After a long night of studying, Jacob puts his headphones on and listens to one of his favorite CD's. Jacob is __________.

The average person spends more time listening than any other communication activity.

Describe the five skills you can use to become a better informational and critical listener, as discussed in Chapter 6. Which skill do you think is the most important? Defend your answer.

Literal listening is carefully gathering information that you can use to attack the speaker.

While it is a part of the communication process, listening is not as important as talking.

A First Look at Communication

The Field of Communication From Historical and Contemporary Perspectives

Perceiving and Understanding

Engaging in Verbal Communication

Engaging in Nonverbal Communication

Creating Communication Climates

Adapting Communication to Cultures and Social Communities

Communication and Self-Concept

Communication in Personal Relationships

Communication in Groups and Teams

Communication in Organizations

Public Communication

Mass Communication

Digital Media and the Online World

Filters

Exam 6: Listening and Responding to Others

Suspending judgment helps others from becoming defensive.

Discuss mindfulness and its pertinence to effective listening in interpersonal communication. In your discussion indicate whether mindfulness is a technique or an attitude and explain how we express our mindfulness to others with whom we are interacting.

As soon as the news program begins an interview with the President, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores' ability to listen is being hindered by __________.

Which of the following is NOT an effective communication skill that helps us gain insight into others?

__________ __________ are any interruptions or occurrences in the communication setting that interfere with effective listening.

Lemarr says, "I am really bummed out about not getting any job offers." His roommate, John, responds, "Sounds as if you're feeling pretty low about the response so far." John's communication is an example of __________.

Listening carefully for the purpose of gathering ammunition to use in attacking the speaker is known as __________.

Bao is a teacher. When she is talking to students one on one, she gently encourages them to express themselves by saying, "Tell me more," "go on," "I understand." These are examples of __________.

Hwei-Jen believed that averting your eyes when interacting with someone was a sign of respect. When Hwei-Jen would not look directly at Mark when he spoke, he felt a bit insulted and thought that Hwei-Jen was not listening to him. This hindrance to effective communication involves __________.

Listening that neglects others' feelings and our connections with them while focusing only on the content level of meaning is known as __________ __________.

Monopolizing is hogging the stage by continuously focusing the conversation on ourselves instead of the person who is talking.

The physiological component of listening is __________.

When we listen to a friend's worries, counsel a co-worker, or let someone tell us about their troubles, we are engaged in __________ __________.

The monopolizing technique in which a person shifts the topic of talk back to himself or herself is known as __________ __________.

After a long night of studying, Jacob puts his headphones on and listens to one of his favorite CD's. Jacob is __________.

The average person spends more time listening than any other communication activity.

Describe the five skills you can use to become a better informational and critical listener, as discussed in Chapter 6. Which skill do you think is the most important? Defend your answer.

Literal listening is carefully gathering information that you can use to attack the speaker.

While it is a part of the communication process, listening is not as important as talking.

A First Look at Communication

The Field of Communication From Historical and Contemporary Perspectives

Perceiving and Understanding

Engaging in Verbal Communication

Engaging in Nonverbal Communication

Creating Communication Climates

Adapting Communication to Cultures and Social Communities

Communication and Self-Concept

Communication in Personal Relationships

Communication in Groups and Teams

Communication in Organizations

Public Communication

Mass Communication

Digital Media and the Online World

Filters

are any interruptions or occurrences in the communication setting that interfere with effective listening.

Listening that neglects others' feelings and our connections with them while focusing only on the content level of meaning is known as .

When we listen to a friend's worries, counsel a co-worker, or let someone tell us about their troubles, we are engaged in .

The monopolizing technique in which a person shifts the topic of talk back to himself or herself is known as .