Exam 7: Creating Communication Climates

Unlike Samantha, Shenika says, "I don't like to lose arguments. The way I figure it, when you have a disagreement there can be only one winner." Shenika's orientation to conflict is best described as __________.

Acknowledgement is the highest level of confirmation.

"The other group members seemed alarmed when you knocked over your chair and began cursing," is an example of __________.

The most basic form of interpersonal confirmation is __________, the expression of awareness of another person's existence.

Conflict should be avoided at all costs in a relationship.

During a heated discussion, Janet says to Scott, "There's no point in talking about this any further. I'm not going to change my mind." This language is an example of __________.

Creating constructive communicative climates influence the effectiveness of communication in all contexts.

Which of the following is NOT a component of interpersonal conflict?

Which one of the following types of communication promotes defensiveness?

Which of the following is a guideline for creating and sustaining healthy communication climates?

Assertive Communication is aggressive.

In Chapter Seven, Julia Wood discussed the concept of grace. Define this concept and explain under what conditions and in what relationships showing grace is appropriate and inappropriate.

__________ is granting forgiveness, putting aside our needs, or helping another save face when there is no expectation that we do so.

Which of the following communication behaviors contributes to a disconfirming climate?

The emotional tone of a relationship between people who are interacting is known as the communication __________.

Descriptive communication fosters a more supportive climate than evaluative communication.

A form of certainty language that assumes our culture and its norms are the only right ones is __________.

Which of the following statement(s) is (are) accurate about conflict between people in relationships?

Which of the following is NOT a level of interpersonal confirmation?

Kimberly is irritated that Julia left and borrowed her sweater without asking. Kimberly then plays the stereo loudly when Julia is trying to talk on the phone. This is an example of __________.