Exam 12: Communication in Organizations

Shawanda's new supervisor tells her, "I have an open door policy. If you need to talk about anything, even personal stuff, I'm hear to listen." This comment is an example of a(n) __________.

According to scholars of organizational culture, humans are by nature __________.

In organizations, __________ provides predictability for members so that they understand roles, procedures, and expectations.

__________ are formal statements of practices that reflect and uphold the overall culture of an organization.

Among the challenges for effectively participating in organizational life are __________.

Workers can belong to physical networks and virtual networks.

The semi-annual meeting of the board of directors of No-Doz Corporation is always held in the company's executive conference room. This special practice is an example of __________.

Social rituals are routine behaviors that individuals use to express their organizational identities.

Explain and differentiate between the concepts of rites and rituals.

Masculine language __________.

Complaining about what has happened on the job during the previous week is a social ritual.

Organizational cultures include rites that blame people.

Stories that convey the values, legends, and history of an organization are called __________.

Javier's job description listed duties that include being responsible for assessing needs and providing training for the staff in his division. This represents which structure that expresses and upholds organizational culture?

Firings, demotions, and reprimands are all forms of __________.

Friendships between co-workers, and even between supervisors and subordinates, often enhance job commitment and job satisfaction.

An organization is best understood by simply looking at the organization's operation.

Rites are communication practices that occur regularly in organizations and are routine parts of organizational life.

Examples of masculine language that are common in many workplaces include __________.

The connections that link members of organization together through formal and informal forms of interaction are __________.