Question 1

A time-tested method for effective problem solving based on John Dewey's model of reflective thinking is called the __________ __________.

Accepted Answer

standard agenda

Question 2

Disruptive conflict in groups or teams is marked by communication that __________.

Accepted Answer

A)  is competitive 
B)  attempts to wield influence 
C)  reflects a self-interested focus 
D)  fosters defensiveness 
E) all of the above 
A)  is competitive 
B)  attempts to wield influence 
C)  reflects a self-interested focus 
D)  fosters defensiveness 
E) all of the above E

Question 3

__________ __________ occurs when members of a group exert less effort in the group than they would have working alone.

Accepted Answer

Social loafing

Question 4

Name and discuss the five stages in the Standard Agenda method for group decision making. Give an example of a situation in which a group might use this method and why it would be appropriate.

Accepted Answer

The Standard Agenda method for group dec

Question 5

A group that exists to provide information and recommendations to an executive who makes the actual decisions is called __________.

Accepted Answer

A)  a focus group 
B)  a project team 
C) an advisory group 
D)  a quality circle 
E)  a decision making 
A)  a focus group 
B)  a project team 
C) an advisory group 
D)  a quality circle 
E)  a decision making

Question 6

The most significant potential disadvantages of group discussion are __________.

Accepted Answer

A)  time required and excessive cohesion 
B)  time required and lack of leadership 
C) conformity pressures and time required 
D)  conformity pressures and lack of leadership 
E)  lack of leadership and excessive cohesion 
A)  time required and excessive cohesion 
B)  time required and lack of leadership 
C) conformity pressures and time required 
D)  conformity pressures and lack of leadership 
E)  lack of leadership and excessive cohesion

Question 7

Groups and teams consist of individuals who have a common goal.

Accepted Answer

A) True 
 B)False

Question 8

Describe the potential strengths and weaknesses that derive from working in groups. In your opinion, do you feel that group work is more effective than individual work in most cases? Support your answer.

Accepted Answer

Working in groups can have several poten

Question 9

__________ __________ occurs when members understand that disagreements are natural and can help them achieve their shared goals.

Accepted Answer

Constructi

Question 10

A __________ power structure exists when all members of a team have relatively equal power.

Accepted Answer

The answer of A __________ power structure exists when all...

Question 11

A group is characterized by different and complementary resources of members and by a strong sense of collective identity.

Accepted Answer

A) True 
 B)False

Question 12

All groups are teams, but not all teams are groups.

Accepted Answer

A) True 
 B)False

Question 13

A group of employees that generates suggestions for improving operations at a company is called a(n) __________.

Accepted Answer

A)  focus group 
B)  project team 
C)  advisory group 
D) quality improvement team 
E)  brainstorming group 
A)  focus group 
B)  project team 
C)  advisory group 
D) quality improvement team 
E)  brainstorming group

Question 14

Next, Shiv says, "That's not how I see it. I think the research indicates that the market is pretty stable, but there are new competing products." Shiv's comment is which type of contribution?

Accepted Answer

A) task 
B)  procedural 
C)  climate 
D)  egocentric 
E)  dynamic 
A) task 
B)  procedural 
C)  climate 
D)  egocentric 
E)  dynamic

Question 15

__________ __________ occurs when members understand that disagreements are natural and can help them achieve their shared goals.

Accepted Answer

Constructi

Question 16

The degree of closeness among group members and a sense of group spirit are known as __________.

Accepted Answer

A) cohesion 
B)  groupthink 
C)  quality improvement teams 
D)  social climbing 
E)  norms 
A) cohesion 
B)  groupthink 
C)  quality improvement teams 
D)  social climbing 
E)  norms

Question 17

Define and discuss four kinds of groups which are prevalent in business and civic life as mentioned in Chapter 11. Give examples of each type.

Accepted Answer

In Chapter 11, four kinds of groups prev

Question 18

Brian says in his work team, "I think we need to finish talking about the history of this issue before we get into possible solutions." Brian made which type of contribution to discussion?

Accepted Answer

A)  task 
B) procedural 
C)  climate 
D)  egocentric 
E)  dynamic 
A)  task 
B) procedural 
C)  climate 
D)  egocentric 
E)  dynamic

Question 19

Based on Chapter 11, define both a group and a team. Discuss the similarities and differences between the two.

Accepted Answer

A group is a collection of individuals w

Question 20

__________ communication is used to block others or to call attention to oneself.

Accepted Answer

The answer of __________ communication is used to block others...

A time-tested method for effective problem solving based on John Dewey's model of reflective thinking is called the .

Disruptive conflict in groups or teams is marked by communication that __________.

occurs when members of a group exert less effort in the group than they would have working alone.

Name and discuss the five stages in the Standard Agenda method for group decision making. Give an example of a situation in which a group might use this method and why it would be appropriate.

A group that exists to provide information and recommendations to an executive who makes the actual decisions is called __________.

The most significant potential disadvantages of group discussion are __________.

Groups and teams consist of individuals who have a common goal.

Describe the potential strengths and weaknesses that derive from working in groups. In your opinion, do you feel that group work is more effective than individual work in most cases? Support your answer.

occurs when members understand that disagreements are natural and can help them achieve their shared goals.

A __________ power structure exists when all members of a team have relatively equal power.

A group is characterized by different and complementary resources of members and by a strong sense of collective identity.

All groups are teams, but not all teams are groups.

A group of employees that generates suggestions for improving operations at a company is called a(n) __________.

Next, Shiv says, "That's not how I see it. I think the research indicates that the market is pretty stable, but there are new competing products." Shiv's comment is which type of contribution?

occurs when members understand that disagreements are natural and can help them achieve their shared goals.

The degree of closeness among group members and a sense of group spirit are known as __________.

Define and discuss four kinds of groups which are prevalent in business and civic life as mentioned in Chapter 11. Give examples of each type.

Brian says in his work team, "I think we need to finish talking about the history of this issue before we get into possible solutions." Brian made which type of contribution to discussion?

Based on Chapter 11, define both a group and a team. Discuss the similarities and differences between the two.

__________ communication is used to block others or to call attention to oneself.

A First Look at Communication

The Field of Communication From Historical and Contemporary Perspectives

Perceiving and Understanding

Engaging in Verbal Communication

Engaging in Nonverbal Communication

Listening and Responding to Others

Creating Communication Climates

Adapting Communication to Cultures and Social Communities

Communication and Self-Concept

Communication in Personal Relationships

Communication in Organizations

Public Communication

Mass Communication

Digital Media and the Online World

Filters

Exam 11: Communication in Groups and Teams

A time-tested method for effective problem solving based on John Dewey's model of reflective thinking is called the __________ __________.

Disruptive conflict in groups or teams is marked by communication that __________.

__________ __________ occurs when members of a group exert less effort in the group than they would have working alone.

Name and discuss the five stages in the Standard Agenda method for group decision making. Give an example of a situation in which a group might use this method and why it would be appropriate.

A group that exists to provide information and recommendations to an executive who makes the actual decisions is called __________.

The most significant potential disadvantages of group discussion are __________.

Groups and teams consist of individuals who have a common goal.

Describe the potential strengths and weaknesses that derive from working in groups. In your opinion, do you feel that group work is more effective than individual work in most cases? Support your answer.

__________ __________ occurs when members understand that disagreements are natural and can help them achieve their shared goals.

A __________ power structure exists when all members of a team have relatively equal power.

A group is characterized by different and complementary resources of members and by a strong sense of collective identity.

All groups are teams, but not all teams are groups.

A group of employees that generates suggestions for improving operations at a company is called a(n) __________.

Next, Shiv says, "That's not how I see it. I think the research indicates that the market is pretty stable, but there are new competing products." Shiv's comment is which type of contribution?

__________ __________ occurs when members understand that disagreements are natural and can help them achieve their shared goals.

The degree of closeness among group members and a sense of group spirit are known as __________.

Define and discuss four kinds of groups which are prevalent in business and civic life as mentioned in Chapter 11. Give examples of each type.

Brian says in his work team, "I think we need to finish talking about the history of this issue before we get into possible solutions." Brian made which type of contribution to discussion?

Based on Chapter 11, define both a group and a team. Discuss the similarities and differences between the two.

__________ communication is used to block others or to call attention to oneself.

A First Look at Communication

The Field of Communication From Historical and Contemporary Perspectives

Perceiving and Understanding

Engaging in Verbal Communication

Engaging in Nonverbal Communication

Listening and Responding to Others

Creating Communication Climates

Adapting Communication to Cultures and Social Communities

Communication and Self-Concept

Communication in Personal Relationships

Communication in Organizations

Public Communication

Mass Communication

Digital Media and the Online World

Filters

A time-tested method for effective problem solving based on John Dewey's model of reflective thinking is called the .

occurs when members of a group exert less effort in the group than they would have working alone.

occurs when members understand that disagreements are natural and can help them achieve their shared goals.

occurs when members understand that disagreements are natural and can help them achieve their shared goals.