A) plays an important part in the development of the company's competitive advantage. B) generally has little effect on employee behavior due to the more powerful influence of national culture. C) is relatively easy to change and adapt to changing company strategies. D) arises more from the employees than from the founder,emphasizing the importance of the hiring process. A) plays an important part in the development of the company's competitive advantage. B) generally has little effect on employee behavior due to the more powerful influence of national culture. C) is relatively easy to change and adapt to changing company strategies. D) arises more from the employees than from the founder,emphasizing the importance of the hiring process.

Exam 19: Staffing and Leading a Growing Company

How can job design serve as a motivational tool for the small business owner? What are the various elements of job design the entrepreneur needs to consider when seeking to motivate employees?

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Question 1

Correct Answer:

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Motivation is the degree of effort an employee exerts to accomplish a task;it shows up as excitement about work.Four important tools of motivation are empowerment,job design,rewards and compensation,and feedback.Giving employees timely,relevant feedback about their job performance through a performance appraisal system can also be a powerful motivator.Money is an important motivator for many workers,but not the only one.The key to using rewards such as recognition and praise to motivate involves tailoring them to the needs and characteristics of the workers.

To improve communication,leaders should use written means,e-mail,memos,notes,etc. ,to ensure clarity and to be able to track that instructions were given.

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(True/False)

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Question 2

Correct Answer:

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False

The first step in establishing a feedback loop is deciding:

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(Multiple Choice)

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Question 3

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Job sharing is a work arrangement in which employees work at a place other than the traditional office,such as a satellite branch closer to their homes or,in some cases,at home.

(True/False)

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Question 4

In the feedback loop,the final and most important step is when the manager/small business owner:

(Multiple Choice)

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Question 5

Outline the necessary guidelines for establishing a performance appraisal system.

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Question 6

A company's culture:

(Multiple Choice)

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Question 7

The process of influencing and inspiring others to work to achieve a common goal and then giving them the power and freedom to achieve it is called:

(Multiple Choice)

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Question 8

If an employment test measures what it is intended to measure,then the test is reliable.

(True/False)

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Question 9

A motivational tool that also helps to guide performance and lets the owner know that his/her company is accomplishing its operational goals is:

(Multiple Choice)

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Question 10

Miguel and Jamie are talking.Miguel keeps using baseball metaphors as he is giving instructions to Jamie.Not having any experience with baseball,Jamie is only understanding about half of what Miguel is saying.Miguel and Jamie are experiencing ineffective communication because of:

(Multiple Choice)

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Question 11

Which of the following statement is correct on today's organizational culture?

(Multiple Choice)

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Question 12

Which type of interview question is more effective and encourages candidates to talk?

(Multiple Choice)

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Question 13

A survey of small companies shows that nearly half reward their workers with bonuses or other performance-related compensation.

(True/False)

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Question 14

The small business leader performs four vital tasks;communicating the vision,finding the necessary resources to accomplish the vision,finding the external expertise to help accomplish the vision,and the ability to motivate his/her own workers to achieve the vision.

(True/False)

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Question 15

When it comes to hiring in the small business:

(Multiple Choice)

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Question 16

________ involves giving workers at every level of the organization the authority,the freedom,and the responsibility to control their own work,to make decisions,and to take action to meet the company's objectives.

(Multiple Choice)

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Question 17

Because the small business often can't compete on the basis of salary offers with larger companies,small business owners:

(Multiple Choice)

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Question 18

Companies that have used teams successfully still pay members individually,but they make successful team work a major part of an individual's performance review.

(True/False)

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Question 19

When a small business owner increases the variety of skills needed on a job,permits the worker to complete an entire job rather than a portion of it,and gives the worker more freedom of decision on how to perform the job,the owner is using:

(Multiple Choice)

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Question 20

Showing 1 - 20 of 139

Exam 19: Staffing and Leading a Growing Company

How can job design serve as a motivational tool for the small business owner? What are the various elements of job design the entrepreneur needs to consider when seeking to motivate employees?

To improve communication,leaders should use written means,e-mail,memos,notes,etc. ,to ensure clarity and to be able to track that instructions were given.

The first step in establishing a feedback loop is deciding:

Job sharing is a work arrangement in which employees work at a place other than the traditional office,such as a satellite branch closer to their homes or,in some cases,at home.

In the feedback loop,the final and most important step is when the manager/small business owner:

Outline the necessary guidelines for establishing a performance appraisal system.

A company's culture:

The process of influencing and inspiring others to work to achieve a common goal and then giving them the power and freedom to achieve it is called:

If an employment test measures what it is intended to measure,then the test is reliable.

A motivational tool that also helps to guide performance and lets the owner know that his/her company is accomplishing its operational goals is:

Miguel and Jamie are talking.Miguel keeps using baseball metaphors as he is giving instructions to Jamie.Not having any experience with baseball,Jamie is only understanding about half of what Miguel is saying.Miguel and Jamie are experiencing ineffective communication because of:

Which of the following statement is correct on today's organizational culture?

Which type of interview question is more effective and encourages candidates to talk?

A survey of small companies shows that nearly half reward their workers with bonuses or other performance-related compensation.

The small business leader performs four vital tasks;communicating the vision,finding the necessary resources to accomplish the vision,finding the external expertise to help accomplish the vision,and the ability to motivate his/her own workers to achieve the vision.

When it comes to hiring in the small business:

________ involves giving workers at every level of the organization the authority,the freedom,and the responsibility to control their own work,to make decisions,and to take action to meet the company's objectives.

Because the small business often can't compete on the basis of salary offers with larger companies,small business owners:

Companies that have used teams successfully still pay members individually,but they make successful team work a major part of an individual's performance review.

When a small business owner increases the variety of skills needed on a job,permits the worker to complete an entire job rather than a portion of it,and gives the worker more freedom of decision on how to perform the job,the owner is using:

Entrepreneurs: the Driving Force Behind Small Business

Strategic Management and the Entrepreneur

Choosing a Form of Ownership

Franchising and the Entrepreneur

Buying an Existing Business

Conducting a Feasibility Analysis and Crafting a Winning Business Plan

Creating a Solid Financial Plan

Managing Cash Flow

Building a Guerrilla Marketing Plan

Creative Use of Advertising and Promotion

Pricing and Credit Strategies

Global Marketing Strategies

E-Commerce and Entrepreneurship

Sources of Equity Financing

Sources of Debt Financing

Location,layout,and Physical Facilities

Supply Chain Management

Managing Inventory

Management Succession and Risk Management Strategies in the Family Business

Ethics and Social Responsibility: Doing the Right Thing

The Legal Environment: Business Law and Government Regulation

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