Exam 21: Ethics and Social Responsibility: Doing the Right Thing

Over the past few decades,business leaders have,in general,become more proactive in terms of implementing the organizational characteristics of:

Stockholders are the various groups and individuals who affect and are affected by a business.

Building a reputation for ethical behavior typically takes a long time.

Once a manager recognizes the ethical dimensions involved in a dilemma or decision,his/her next step in establishing a workable ethical framework to guide him/her would be to:

There is no universal answer for resolving ethical dilemmas.

A ________ defines the values underlying the entire company and its ethical responsibilities to its stakeholders.

In most situations,the ethical dilemma is clear-cut and obvious.

Ethics are the fundamental moral values and behavioral standards that form the foundation for the people of an organization as they make decisions and interact with stakeholders.

One of the best ways to identify your own cultural biases is to get exposure to people who are like you!

The most effective way of diminishing moral blindness is through training.

The first step in developing an ethical framework is to identify the key stakeholders.

Competitive pressures assumes that the greater the reward or the smaller the penalty for unethical acts,the greater is the probability that such behavior will occur.

The ________ right to be heard suggests that the channels of communication between companies and their customers run in both directions.

The increasing cultural diversity in the United States is hindering the entrepreneurial effort in the economy.

A key determinant of ethical behavior is:

Businesses have social responsibility to several constituencies: the environment,their employees,their shareholders,the community,and their customers.

This term denotes the awareness of a company's management of the social,environmental,political,human,and financial consequences that its actions produce.

Since ethical standards are constant from one culture to another,ethical decisions pose no special problems for companies engaged in international business.

The greater the reward or the smaller the penalty for unethical acts,the greater is the probability that such behavior will occur.This refers to:

The use of random drug testing by small businesses is on the rise.