Exam 3: Retailing in Electronic Commerce: Products and Services

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Many insurance companies use a dual strategy,keeping human agents,but also selling online.

(True/False)
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In an e-market,Federal Express and PayPal are examples of ________.

(Multiple Choice)
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According to Internet Retailer,in 2007,approximately 80 percent of adult U.S.Internet users shopped online and/or research offline sales online.

(True/False)
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Airlines and hotel chains encourage travelers to book directly from their Web sites,bypassing travel agents.This is an example of the Internet's indirect impact on the role of travel agents.

(True/False)
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