Exam 10: Small Business Promotion: Capturing the Eyes of Your Market

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A concept in public recognition which alludes to the fit of the topic to current fashion or public interest refers to

(Multiple Choice)
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Name the electronic equivalent of word-of-mouth advertising,in which the advertiser's message spreads quickly and widely via e-mail,Web site,blogs,and other online tools.

(Multiple Choice)
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To be effective,brochure contents should focus on the product features and benefits and not about the company information.

(True/False)
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A news story should have public recognition,importance,and interest.

(True/False)
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A concept in public interest which alludes to events with a broad appeal within the market or population refers to

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One way to develop a succinct message about your business is to think of three to five key words that would describe your business to anyone.

(True/False)
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Public recognition includes

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A written announcement intended to draw news media attention to a specific event is called

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Personal selling

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Which of the following data gives you the particulars on your customers?

(Multiple Choice)
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Most service providers get business usually through referrals or word-of-mouth.

(True/False)
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A sales document typically printed on colored paper to be posted or handed out is called a brochure.

(True/False)
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The goal of _____ in AIDA is to get people to be potential clients.

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Public recognition includes power and currency.

(True/False)
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Most entrepreneurs assume that everyone is their target market.

(True/False)
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Which of the following Acts lets you contact people with whom you have done business by asking customers' permission to e-mail them?

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_____ means cleaning up your list to remove potential clients that are unable or unlikely to buy your product.

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Building relationships over time is an investment in building your sales.

(True/False)
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What is customer relationship management? Explain the strategies behind CRM.

(Essay)
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Having a great product or service does not do you or your business any good if potential customers do not know about it.

(True/False)
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