Exam 11: Organization Structures and Design

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__________ behaviors include absenteeism and turnover.

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Withdrawal

According to the Myers-Briggs Type Indicator, an ESTJ would most likely be:

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B

Job burnout and workplace rage can result from long term __________.

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D

__________ are things people do to go the extra mile in their work.

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__________ is the personality trait that makes a person broad-minded, imaginative, and open to new ideas.

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A(n) __________ is oriented toward extreme achievement, impatience, and perfectionism.

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____________ is the ability to understand emotions and manage relationships effectively.

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Which of the following terms refers to strong feelings directed toward someone or something?

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A(n) __________ person is dependable, organized, and focused on getting things done.

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Long hours of work, unreasonable workloads, low pay, and difficult co-workers are often cited sources of __________.

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Perception significantly influences the way we receive, interpret, and process information received from our environments.

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A person who is __________ is secure, calm, steady, and self-confident.

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__________ overestimates internal factors and underestimates external factors as influences on someone's behavior.

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The best way to understand the relationship between job satisfaction and performance is to understand job satisfaction as a cause of high performance.

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__________ is the degree to which someone uses power manipulatively.

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Consider the following example of how managers may misconstrue work behavior. If managers see men in a discussion, they might think that they are discussing a new deal; if it's a group of women, they might think that they are gossiping. This scenario illustrates __________.

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Some people manage __________ by modifying their attitude to better fit their behavior.

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Persons high in self-monitoring tend to be learners, comfortable with feedback, and both willing and able to change.

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A physical and mental exhaustion from work stress is known as:

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Susan, for the most part, believes that what happens to her is beyond her control. Susan has a(n)__________ locus of control.

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