Question 1

Define innovation and describe the three types of innovation.

Accepted Answer

Innovation is the process of taking a new idea and putting it into practice. The three types of innovation are process innovation, product innovation, and business model innovation. Process innovation is improving the way things are done. Product innovation is the development and introduction of new or improved goods and services. Business model innovation is finding new ways of making money for a firm.

Question 2

Name and define the three types of change strategies along with their corresponding power bases.

Accepted Answer

The three types of change strategies are force-coercion, rational persuasion, and shared power.
Force-coercion is a strategy that pursues change through formal authority or the use of rewards or punishments. It uses the power bases of legitimacy, rewards, and punishments as the primary inducements to change.
Rational persuasion seeks to bring about change through persuasion backed by special knowledge, information, facts, and rational argument. It works best when the change agent has credibility as an expert.
A shared power strategy engages people in a collaborative process of identifying values, assumptions, and goals from which support for change will naturally emerge. It relies on empowerment and participation.

Question 3

Which of the following terms refers to the practices that create meaning and shared community among employees?

Accepted Answer

A)  Functional management 
B)  Workplace spirituality 
C)  Employee manipulation 
D)  Bureaucratic control 
A)  Functional management 
B)  Workplace spirituality 
C)  Employee manipulation 
D)  Bureaucratic control B

Question 4

Identify a primary characteristic of reverse innovation.

Accepted Answer

A)  It is a type of business innovation driven by a social conscience. 
B)  It supports sustainability by creating ways to reduce the carbon footprint of an organization or its products. 
C)  It creates products or services that become so widely used that they largely replace prior practices and competitors. 
D)  It takes products and services developed in emerging markets and finds ways to use them elsewhere. 
A)  It is a type of business innovation driven by a social conscience. 
B)  It supports sustainability by creating ways to reduce the carbon footprint of an organization or its products. 
C)  It creates products or services that become so widely used that they largely replace prior practices and competitors. 
D)  It takes products and services developed in emerging markets and finds ways to use them elsewhere.

Question 5

Which of the following is a characteristic of highly innovative organizations?

Accepted Answer

A)  They focus on having a highly bureaucratic organizational structure. 
B)  They tend to value creativity while moving people to responsible positions. 
C)  People from similar disciplines use the assembly line model to focus on problems. 
D)  The strategies of the organization target profitability. 
A)  They focus on having a highly bureaucratic organizational structure. 
B)  They tend to value creativity while moving people to responsible positions. 
C)  People from similar disciplines use the assembly line model to focus on problems. 
D)  The strategies of the organization target profitability.

Question 6

The process of developing new ideas and putting them into practice is known as __________.

Accepted Answer

The answer of The process of developing new ideas and...

Question 7

Creating better ways of doing things is called __________.

Accepted Answer

A)  product innovation 
B)  process innovation 
C)  creativity 
D)  invention 
A)  product innovation 
B)  process innovation 
C)  creativity 
D)  invention

Question 8

Define organizational culture, observable culture, and core culture.

Accepted Answer

Organizational culture is a system of sh

Question 9

One of the challenges for managers is that values statements are easy to develop and write but hard to live up to.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is NOT a source of resistance to change?

Accepted Answer

A)  Successful changes in the past 
B)  Fear of the unknown 
C)  Loss of control 
D)  Loss of face 
A)  Successful changes in the past 
B)  Fear of the unknown 
C)  Loss of control 
D)  Loss of face

Question 11

Which of the following is true about status quo managers?

Accepted Answer

A)  They encourage innovation. 
B)  They are not bothered by uncertainty. 
C)  They prefer change over monotony. 
D)  They feel threatened by change. 
A)  They encourage innovation. 
B)  They are not bothered by uncertainty. 
C)  They prefer change over monotony. 
D)  They feel threatened by change.

Question 12

According to the competing values framework, __________ emphasize process, efficiency, and slow change.

Accepted Answer

A)  entrepreneurial cultures 
B)  hierarchical cultures 
C)  rational cultures 
D)  team cultures 
A)  entrepreneurial cultures 
B)  hierarchical cultures 
C)  rational cultures 
D)  team cultures

Question 13

The board of directors of Esten Inc. is planning an incremental change within the company. In order to reduce employee resistance to the change, the management provides encouragement, training, channels for communicating problems and complaints, and ways of helping overcome performance pressures. Which of the following approaches has been used by Esten to deal with the resistance to change?

Accepted Answer

A)  Facilitation and support 
B)  Participation and involvement 
C)  Manipulation and cooptation 
D)  Explicit and implicit coercion 
A)  Facilitation and support 
B)  Participation and involvement 
C)  Manipulation and cooptation 
D)  Explicit and implicit coercion

Question 14

Which of the following statements is NOT true about organizational culture?

Accepted Answer

A)  It describes the structure of an organization. 
B)  It is a system of shared beliefs and values. 
C)  It represents the personality of an organization. 
D)  It represents the way of doing things in an organization. 
A)  It describes the structure of an organization. 
B)  It is a system of shared beliefs and values. 
C)  It represents the personality of an organization. 
D)  It represents the way of doing things in an organization.

Question 15

In highly innovative organizations, staffing builds talent for innovation.

Accepted Answer

A) True 
 B)False

Question 16

Gene pursues creative and innovative ways to solve social problems. Hence, we can say that Gene participates in __________.

Accepted Answer

A)  social responsibility 
B)  social entrepreneurship 
C)  green innovation 
D)  commercializing innovation 
A)  social responsibility 
B)  social entrepreneurship 
C)  green innovation 
D)  commercializing innovation

Question 17

Strong corporate cultures are easy to develop and quick to implement.

Accepted Answer

A) True 
 B)False

Question 18

The process of taking a new idea and putting it into practice is called __________.

Accepted Answer

A)  production 
B)  innovation 
C)  creativity 
D)  brainstorming 
A)  production 
B)  innovation 
C)  creativity 
D)  brainstorming

Question 19

The __________ of an organization is found in the stories, heroes, rituals, and symbols that are part of daily organizational life.

Accepted Answer

The answer of The __________ of an organization is found...

Question 20

__________ result in new or improved goods and services.

Accepted Answer

A)  Process innovations 
B)  Product innovations 
C)  Technology innovations 
D)  Business-model innovations 
A)  Process innovations 
B)  Product innovations 
C)  Technology innovations 
D)  Business-model innovations

Define innovation and describe the three types of innovation.

Name and define the three types of change strategies along with their corresponding power bases.

Which of the following terms refers to the practices that create meaning and shared community among employees?

Identify a primary characteristic of reverse innovation.

Which of the following is a characteristic of highly innovative organizations?

The process of developing new ideas and putting them into practice is known as __________.

Creating better ways of doing things is called __________.

Define organizational culture, observable culture, and core culture.

One of the challenges for managers is that values statements are easy to develop and write but hard to live up to.

Which of the following is NOT a source of resistance to change?

Which of the following is true about status quo managers?

According to the competing values framework, __________ emphasize process, efficiency, and slow change.

Which of the following statements is NOT true about organizational culture?

In highly innovative organizations, staffing builds talent for innovation.

Gene pursues creative and innovative ways to solve social problems. Hence, we can say that Gene participates in __________.

Strong corporate cultures are easy to develop and quick to implement.

The process of taking a new idea and putting it into practice is called __________.

The __________ of an organization is found in the stories, heroes, rituals, and symbols that are part of daily organizational life.

__________ result in new or improved goods and services.

Management Today

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

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Exam 8: Planning Processes and Techniques

Define innovation and describe the three types of innovation.

Name and define the three types of change strategies along with their corresponding power bases.

Which of the following terms refers to the practices that create meaning and shared community among employees?

Identify a primary characteristic of reverse innovation.

Which of the following is a characteristic of highly innovative organizations?

The process of developing new ideas and putting them into practice is known as __________.

Creating better ways of doing things is called __________.

Define organizational culture, observable culture, and core culture.

One of the challenges for managers is that values statements are easy to develop and write but hard to live up to.

Which of the following is NOT a source of resistance to change?

Which of the following is true about status quo managers?

According to the competing values framework, __________ emphasize process, efficiency, and slow change.

Which of the following statements is NOT true about organizational culture?

In highly innovative organizations, staffing builds talent for innovation.

Gene pursues creative and innovative ways to solve social problems. Hence, we can say that Gene participates in __________.

Strong corporate cultures are easy to develop and quick to implement.

The process of taking a new idea and putting it into practice is called __________.

The __________ of an organization is found in the stories, heroes, rituals, and symbols that are part of daily organizational life.

__________ result in new or improved goods and services.

Management Today

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters