Exam 11: Organization Structures and Design

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People with a(n) __________ personality often act control-oriented as a leader and subservient as a follower.

(Short Answer)
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The process through which people receive and interpret information from an environment is called __________.

(Multiple Choice)
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__________ refers to quitting one's job.

(Short Answer)
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Generalized positive and negative feelings or states of mind are called __________.

(Multiple Choice)
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____________ is the discomfort that a person feels when attitude and behavior are inconsistent.

(Multiple Choice)
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Riya, an accountant in an insurance firm, is asked to work overtime to clear her work backlog. She feels anxious about her performance and starts being aggressive toward her colleagues and family members. Which of the following conditions is the cause of Riya's reactions?

(Multiple Choice)
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The process of creating explanations for events is called __________.

(Multiple Choice)
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Employees cite all of the following as sources of stress EXCEPT:

(Multiple Choice)
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_____________ is the extent to which one believes what happens is within their control.

(Multiple Choice)
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The degree to which someone is able to adjust his or her behavior in response to external factors is called __________.

(Multiple Choice)
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All of the following factors impact job satisfaction EXCEPT:

(Multiple Choice)
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Type A personalities tend to be stress-free.

(True/False)
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A strong sense of belonging and connection with one's work and employer is called ___________.

(Multiple Choice)
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Attitudes always predict behavior.

(True/False)
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Which of the following terms refers to the degree to which a person defers to authority and accepts status differences?

(Multiple Choice)
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A person who is __________ is trusting, courteous, and helpful, getting along well with others.

(Short Answer)
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__________ is a positive influence on effort, creativity, and diligence in work.

(Multiple Choice)
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Managers should be concerned about employees' job satisfaction as it influences all of the following EXCEPT:

(Multiple Choice)
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Describe the Myers-Briggs Personality Indicator and its personality dimensions.

(Essay)
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_______________ uses one attribute to develop an overall impression of a person or situation.

(Multiple Choice)
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