Exam 9: Control Processes and Systems

Why is it important for managers to avoid discrimination in the workplace?

Jenny, the sales executive in an insurance firm, achieves target sales well before the stipulated time. The company recognizes her performance by awarding her a cash prize. Which of the following compensation plans does this scenario illustrate?

Which of the following statements is NOT true of labor unions?

The trend in modern labor-management relations is toward more cooperation than adversity.

Realistic job interviewers "sell" the positive features of a job in order to find potential employees.

People who are hired on temporary contracts and are not a part of an organization's permanent workforce are called __________.

__________ sessions run by human resource managers and other staff members communicate key information to new hires and allow them to complete employment documents.

The purpose of performance appraisals are both to __________ and document accomplishments, as well as initiate a process of __________.

While designing an employment test, ensuring that the results are an accurate predictor of future job performance guarantees that the test instrument is __________.

An assessment center evaluates candidates' potential by:

The performance appraisal method that uses a log of an employee's effective and ineffective job behaviors is called a__________.

Which of the following refers to an effort on the part of the federal government to ensure equal employment for members of protected groups by setting hiring quotas based on the demographics of relevant markets?

The Title VII of the 1964 Civil Rights Act (CRA) guarantees protection against discrimination based on all of the following categories EXCEPT:

Which of the following occurs when someone is denied a job or job assignment for non-job relevant reasons?

Allison, a long-term employee at AIM Corporation, helps William, a new employee, learn the culture of the organization. In this scenario, Allison uses the __________ process.

Thomas is a new employee at Town Realty. Andrew, an experienced employee, has been assigned to offer performance advice to Thomas. This arrangement illustrates:

Who among the following is least likely to be protected by federal laws that guarantee equal opportunity?

Which of the following is NOT a task of human resource management?

__________ are packages of opportunities and rewards that make diverse and talented people want to belong to and work hard for an organization.

An important cornerstone of U.S. laws designed to protect workers from job discrimination is Title VII of the __________.