Question 1

Which of the following statements is true of transference reactions?​

Accepted Answer

A) ​They can only be negative. 
B) ​They aid progress. 
C) ​They result from realistic ideas. 
D) ​They lack objectivity. 
A) ​They can only be negative. 
B) ​They aid progress. 
C) ​They result from realistic ideas. 
D) ​They lack objectivity. D

Question 2

​In the context of managing barriers to change, relational reactions:

Accepted Answer

A) ​refer to the ability to recognize and therefore manage your feelings, emotions, and behaviors. 
B) ​occur when a social worker withholds assistance. 
C) ​are interpersonal factors to which diverse clients are reported to have responded favorably. 
D) ​are conscious and unconscious dynamics between people. 
A) ​refer to the ability to recognize and therefore manage your feelings, emotions, and behaviors. 
B) ​occur when a social worker withholds assistance. 
C) ​are interpersonal factors to which diverse clients are reported to have responded favorably. 
D) ​are conscious and unconscious dynamics between people. D

Question 3

The therapeutic bind technique is used with clients who:​

Accepted Answer

A) ​have self-control. 
B) ​are self-aware. 
C) ​cling to self-defeating behaviors. 
D) ​are aggressive and abrasive. 
A) ​have self-control. 
B) ​are self-aware. 
C) ​cling to self-defeating behaviors. 
D) ​are aggressive and abrasive. C

Question 4

Which of the following statements is true of relational dynamics?​

Accepted Answer

A) ​They are always unconscious in nature. 
B) ​They do not affect a social worker's relationship with the client. 
C) ​They need to be managed so that they do not become threats. 
D) ​They do not affect the process of problem solving. 
A) ​They are always unconscious in nature. 
B) ​They do not affect a social worker's relationship with the client. 
C) ​They need to be managed so that they do not become threats. 
D) ​They do not affect the process of problem solving.

Question 5

Explain cultural empathy.

Accepted Answer

Answers may vary. Dyche and Zayas (2001)

Question 6

Which of the following statements is true of motivational interviewing?​

Accepted Answer

A) ​It is incompatible with self-determination. 
B) ​It increases ambivalence. 
C) ​It cannot be integrated with other treatment approaches. 
D) ​It is client-centered. 
A) ​It is incompatible with self-determination. 
B) ​It increases ambivalence. 
C) ​It cannot be integrated with other treatment approaches. 
D) ​It is client-centered.

Question 7

Describe the circumstances of burnout resulting in underinvolvement with clients.

Accepted Answer

Answers may vary. Negative underinvolvem

Question 8

Describe pathological or inept social workers.

Accepted Answer

Answers may vary. Despite educational pr

Question 9

_____ involves an analytical dialogue with yourself aimed at discovering the sources of your feelings, reactions, cognitions, and behaviors.​

Accepted Answer

A) ​Collusion 
B) ​Introspection 
C) ​Intervention 
D) ​Connotation 
A) ​Collusion 
B) ​Introspection 
C) ​Intervention 
D) ​Connotation

Question 10

Which of the following statements is true of a social worker who is overinvolved with a client?​

Accepted Answer

A) ​The social worker finds it difficult to empathize with the client. 
B) ​The social worker has an unreasonable dislike of the client. 
C) ​The social worker reflects or reframes excessively without answering. 
D) ​The social worker fails to acknowledge client growth. 
A) ​The social worker finds it difficult to empathize with the client. 
B) ​The social worker has an unreasonable dislike of the client. 
C) ​The social worker reflects or reframes excessively without answering. 
D) ​The social worker fails to acknowledge client growth.

Question 11

The experience of _____ is recognized in situations in which knowledge of and exposure to others' trauma and wanting to help increase the susceptibility to indirect or direct trauma for a social worker.​

Accepted Answer

A) ​medical trauma 
B) ​vicarious trauma 
C) ​complex trauma 
D) ​self-induced trauma 
A) ​medical trauma 
B) ​vicarious trauma 
C) ​complex trauma 
D) ​self-induced trauma

Question 12

_____ refers to the process of creating a helpful connection and a strong working relationship between a social worker and a client.​

Accepted Answer

A) ​Collusion 
B) ​Evoking 
C) ​Engaging 
D) ​Triangulation 
A) ​Collusion 
B) ​Evoking 
C) ​Engaging 
D) ​Triangulation

Question 13

_____ is a serious concern that calls for corrective behavior on the part of the social worker, through supervision, skill development, or self-reflection.​

Accepted Answer

A) ​Triangulation 
B) ​Ineptness 
C) ​Reframing 
D) ​Scaling 
A) ​Triangulation 
B) ​Ineptness 
C) ​Reframing 
D) ​Scaling

Question 14

Which of the following statements is true of countertransference reactions?​

Accepted Answer

A) They can result from unmet needs of a social worker.​ 
B) ​They do not contaminate helping relationships. 
C) ​They produce therapeutic emotional reactions. 
D) ​They are not influenced by a social worker's past experiences. 
A) They can result from unmet needs of a social worker.​ 
B) ​They do not contaminate helping relationships. 
C) ​They produce therapeutic emotional reactions. 
D) ​They are not influenced by a social worker's past experiences.

Question 15

Discuss the significance of establishing trust between the client and the social worker.

Accepted Answer

Answers may vary. Trust in a helping rel

Question 16

Which of the following statements is true of reactance theory?​

Accepted Answer

A) ​It concludes that an individual is opposed to change. 
B) ​It supports the use of aggressive strategies. 
C) ​It leads a social worker to objectively anticipate the range of responses to be expected. 
D) ​It is the least fruitful perspective for considering opposition to change with involuntary clients. 
A) ​It concludes that an individual is opposed to change. 
B) ​It supports the use of aggressive strategies. 
C) ​It leads a social worker to objectively anticipate the range of responses to be expected. 
D) ​It is the least fruitful perspective for considering opposition to change with involuntary clients.

Question 17

The first step a social worker can take in resolving countertransference is to:​

Accepted Answer

A) ​engage in introspection. 
B) ​discuss with the client. 
C) ​suppress all forms of thought. 
D) ​seek professional help. 
A) ​engage in introspection. 
B) ​discuss with the client. 
C) ​suppress all forms of thought. 
D) ​seek professional help.

Question 18

Discuss the difference between burnout and compassion fatigue.

Accepted Answer

Answers may vary. Compassion fatigue is

Question 19

Change is believed to progress through a sequence of stages, beginning with the _____.​

Accepted Answer

A) ​precontemplation stage 
B) ​preparation stage 
C) ​maintenance stage 
D) ​action stage 
A) ​precontemplation stage 
B) ​preparation stage 
C) ​maintenance stage 
D) ​action stage

Question 20

_____ helps you to clarify, and indeed understand, your bias, beliefs, values, and stereotypes.​

Accepted Answer

A) ​Self-exploration 
B) ​Self-infliction 
C) ​Self-control 
D) ​Self-esteem 
A) ​Self-exploration 
B) ​Self-infliction 
C) ​Self-control 
D) ​Self-esteem

Which of the following statements is true of transference reactions?

In the context of managing barriers to change, relational reactions:

The therapeutic bind technique is used with clients who:

Which of the following statements is true of relational dynamics?

Explain cultural empathy.

Which of the following statements is true of motivational interviewing?

Describe the circumstances of burnout resulting in underinvolvement with clients.

Describe pathological or inept social workers.

_____ involves an analytical dialogue with yourself aimed at discovering the sources of your feelings, reactions, cognitions, and behaviors.

Which of the following statements is true of a social worker who is overinvolved with a client?

The experience of _____ is recognized in situations in which knowledge of and exposure to others' trauma and wanting to help increase the susceptibility to indirect or direct trauma for a social worker.

_____ refers to the process of creating a helpful connection and a strong working relationship between a social worker and a client.

_____ is a serious concern that calls for corrective behavior on the part of the social worker, through supervision, skill development, or self-reflection.

Which of the following statements is true of countertransference reactions?

Discuss the significance of establishing trust between the client and the social worker.

Which of the following statements is true of reactance theory?

The first step a social worker can take in resolving countertransference is to:

Discuss the difference between burnout and compassion fatigue.

Change is believed to progress through a sequence of stages, beginning with the _____.

_____ helps you to clarify, and indeed understand, your bias, beliefs, values, and stereotypes.

The Challenges of Social Work

Direct Practice: Domain, Philosophy and Roles

Overview of the Helping Process

Operationalizing the Cardinal Social Work Values

Building Blocks of Communication: Conveying Empathy and Authenticity

Verbal Following, Exploring, and Focusing Skills

Eliminating Counterproductive Communication Patterns and Substituting Positive Alternatives

Assessment: Exploring and Understanding Problems and Strengths

Assessing Intrapersonal and Environmental Systems

Assessing Family Functioning in Diverse Family and Cultural Contexts

Forming and Assessing Social Work Groups

Developing Goals and Formulating a Contract

Planning and Implementing Change-Oriented Strategies

Developing Resources, Advocacy, and Organizing As Intervention Strategies

Enhancing Family Functioning and Relationships

Intervening in Social Work Groups

Additive Empathy, Interpretation, and Confrontation

The Final Phase: Evaluation and Termination

Filters

Exam 18: Managing Barriers to Change

Which of the following statements is true of transference reactions?​

​In the context of managing barriers to change, relational reactions:

The therapeutic bind technique is used with clients who:​

Which of the following statements is true of relational dynamics?​

Explain cultural empathy.

Which of the following statements is true of motivational interviewing?​

Describe the circumstances of burnout resulting in underinvolvement with clients.

Describe pathological or inept social workers.

_____ involves an analytical dialogue with yourself aimed at discovering the sources of your feelings, reactions, cognitions, and behaviors.​

Which of the following statements is true of a social worker who is overinvolved with a client?​

The experience of _____ is recognized in situations in which knowledge of and exposure to others' trauma and wanting to help increase the susceptibility to indirect or direct trauma for a social worker.​

_____ refers to the process of creating a helpful connection and a strong working relationship between a social worker and a client.​

_____ is a serious concern that calls for corrective behavior on the part of the social worker, through supervision, skill development, or self-reflection.​

Which of the following statements is true of countertransference reactions?​

Discuss the significance of establishing trust between the client and the social worker.

Which of the following statements is true of reactance theory?​

The first step a social worker can take in resolving countertransference is to:​

Discuss the difference between burnout and compassion fatigue.

Change is believed to progress through a sequence of stages, beginning with the _____.​

_____ helps you to clarify, and indeed understand, your bias, beliefs, values, and stereotypes.​

The Challenges of Social Work

Direct Practice: Domain, Philosophy and Roles

Overview of the Helping Process

Operationalizing the Cardinal Social Work Values

Building Blocks of Communication: Conveying Empathy and Authenticity

Verbal Following, Exploring, and Focusing Skills

Eliminating Counterproductive Communication Patterns and Substituting Positive Alternatives

Assessment: Exploring and Understanding Problems and Strengths

Assessing Intrapersonal and Environmental Systems

Assessing Family Functioning in Diverse Family and Cultural Contexts

Forming and Assessing Social Work Groups

Developing Goals and Formulating a Contract

Planning and Implementing Change-Oriented Strategies

Developing Resources, Advocacy, and Organizing As Intervention Strategies

Enhancing Family Functioning and Relationships

Intervening in Social Work Groups

Additive Empathy, Interpretation, and Confrontation

The Final Phase: Evaluation and Termination

Filters

Which of the following statements is true of transference reactions?

In the context of managing barriers to change, relational reactions:

The therapeutic bind technique is used with clients who:

Which of the following statements is true of relational dynamics?

Which of the following statements is true of motivational interviewing?

_____ involves an analytical dialogue with yourself aimed at discovering the sources of your feelings, reactions, cognitions, and behaviors.

Which of the following statements is true of a social worker who is overinvolved with a client?

The experience of _____ is recognized in situations in which knowledge of and exposure to others' trauma and wanting to help increase the susceptibility to indirect or direct trauma for a social worker.

_____ refers to the process of creating a helpful connection and a strong working relationship between a social worker and a client.

_____ is a serious concern that calls for corrective behavior on the part of the social worker, through supervision, skill development, or self-reflection.

Which of the following statements is true of countertransference reactions?

Which of the following statements is true of reactance theory?

The first step a social worker can take in resolving countertransference is to:

Change is believed to progress through a sequence of stages, beginning with the _____.

_____ helps you to clarify, and indeed understand, your bias, beliefs, values, and stereotypes.