Exam 7: Eliminating Counterproductive Communication Patterns and Substituting Positive Alternatives

A social worker asks a client, who has undergone a rehabilitation and counseling session, "Are you sure that you are ready to leave the treatment center?" This question by the social worker is an example of a:

When a social worker repeatedly offers advice, pressurizes clients to improve, presents lengthy arguments to convince clients, interrupts frequently, and offers excessive or inappropriate self-disclosure, it indicates that the social worker is:

Anna has not received the resources that were promised to her by Harry, her social worker. She decides to complain about this issue to Harry's manager. Anna tells Harry, "If you do not work on this soon, I am going to talk to your manager." In this scenario, which of the following is the best response that Harry can give Anna?

Which of the following behaviors displayed by a social worker communicates his or her hurriedness and anxiety while interacting with a client?

Which of the following is the most appropriate response by a social worker when a client reports to the social worker that her children are whiny and disrespectful?

While interacting with a client, the statement "Running away from home was a bad mistake" indicates that the social worker is:

While communicating with a client, a social worker tells, "You know, I think that it is great that, you know, you came to the session, you know, on time." This statement by the social worker is an example of:

An employee, who is facing efficiency issues and complaints from managers at his workplace, approaches a social worker to seek remedial solutions. After listening to the client's problems, the social worker responds, "Try joining a different workplace." This response is an example of:

Persuasion is considered to be an ethical intervention when a client:

Paden, who is due for a surgery soon, approaches a social worker to increase his mental stamina and willpower to undergo the surgery. The social worker asks Paden, "When did you find out about your illness? How soon do you have to go in for the surgery? How are you feeling about all this?" In this scenario, the social worker is:

Against professional advice, Joe, a psychiatric patient, wants to leave the rehabilitation center in the middle of an ongoing treatment. In this scenario, which of the following would be the best response that a social worker can give him?

Which of the following can be used by a social worker as an effective tool in the helping process and to diffuse conflict?

​Tony, a teenager, is unhappy in his group home. Sam, a social worker, approaches him to sort out the issues that are making him unhappy. Sam asks Tony, "Do you think you have tried all the possible ways by which you can make this placement work?" This question by Sam is an example of a:

To avoid parroting during a conversation, a social worker should:

Which of the following statements is true of stacked questions?

Anne, a social worker, listens to her client's account of how her children have been whiny and disrespectful to her. Anne responds, "I am sure they don't mean to act this way; they are just tired." This statement is an example of a(n):

Which of the following statements by a social worker is an example of reassuring or providing false assurance to a client?

In which of the following ways can a social worker enhance self-awareness of his or her behavioral patterns while interacting with a client?

A social worker tells a client, "You do not really think that by dropping out of school you are going to get a great job and make a lot of money?" This statement by the social worker exemplifies that he or she is asking a(n):

A client complains to her social worker that he has not offered the services that he was scheduled to provide. The client says, "If I don't receive the services soon, I am going to talk to your supervisor." The social worker in agitation replies, "Do that, and I will no longer try to help you." This scenario illustrates that the social worker is: