Exam 16: Building a Team and Management Succession

An effective job interview contains three phases: breaking the ice,asking questions,and selling the candidate on the company.

To give the interviewing process more consistency,a business owner should develop a series of core questions and ask them of every candidate.

Arturo,a sales representative for a small manufacturer,works out of an office in his home,using his laptop computer,a fax machine,and a beeper to communicate with the home office,which is located in a city 58 miles away.Arturo actually goes to the main office,on average,once every 10 to 14 days.His company is using which work arrangement?

Flextime is a work arrangement in which two or more people share the same 40-hour-a-week job.

The type of job design that breaks work down into its simplest form and standardizes tasks is known as:

Today's workforce responds best to a leadership style based on instilling fear and intimidation.

If you were Rose,how would you go about gaining the commitment of your employees to a project that will last a full seven months and will likely require each person to work overtime and weekends and to forgo vacations for the duration of the project?

Telecommuting employees reap benefits such as flexibility and reduced commuting times and expenses.

Company culture has a powerful impact on:

Leadership is an easy skill to learn.

Which of the following best represents the three phases of an effective job interview?

What tools would you suggest to Carol to minimize the estate taxes involved in passing the business on to Ralph and Cooper? Explain the advantages and disadvantages of at least three choices and explain why you make the final recommendation that you do.

Is Norm Schultz correct in his attitude about workers not wanting recognition?

In job enrichment,task identity is the degree to which a job substantially influences the lives or the work of others,employees or final customers.

What criteria should Wallace use in selecting employees?

Effective leaders know that what they do is more important than what they say because they set the example for their employees.

Money can be a powerful short-term motivational tool,but it usually does not have a lasting motivational effect.

Business owners must recognize that what they do before they start interviewing candidates for a position determines to a great extent how successful they will be in the hiring process.

The ________ design strategy involves cross-training workers so they can move from one job in the company to others,giving them a greater number and variety of tasks to perform.

Assume the role of a consultant to a small business owner who is about to conduct a job interview for the first time.Identify the guidelines that will help him develop interview questions.Also,explain the three phases of an effective interview.