Question 1

Role perception indicates ________.

Accepted Answer

A)  others' belief regarding how you should act in a given situation 
B)  the skills required for performing the job 
C)  the social norms that are to be followed while performing the role 
D)  our view of how we're supposed to act in a given situation 
E)  acceptable standards of behavior shared by nongroup members 
A)  others' belief regarding how you should act in a given situation 
B)  the skills required for performing the job 
C)  the social norms that are to be followed while performing the role 
D)  our view of how we're supposed to act in a given situation 
E)  acceptable standards of behavior shared by nongroup members

Question 2

What are four common classes of norms?

Accepted Answer

The answer of What are four common classes of norms?...

Question 3

Alberto is working with a group of fifteen people to coordinate the merger of two corporations. Everyone in the group is highly qualified, offers relevant information, and has high norms. Still, the group seems to be slow at outlining a definitive plan for the merger. With the information provided, what would be the fastest and best way for Alberto to increase cohesiveness and productivity?

Accepted Answer

A)  hold long meetings at a restaurant or in a social setting 
B)  stimulate competition within the group 
C)  decrease the time members spend together 
D)  decrease the size of the group 
E)  invite more members into the group 
A)  hold long meetings at a restaurant or in a social setting 
B)  stimulate competition within the group 
C)  decrease the time members spend together 
D)  decrease the size of the group 
E)  invite more members into the group

Question 4

Differentiate between formal and informal groups.

Accepted Answer

Formal groups are those defined by the o

Question 5

You decide that your company's choice of which new product to manufacture needs to have widespread acceptance and that this decision needs to be of the highest quality possible. Having read the literature on decision making, you believe that this choice needs to be made by a group of your best managers. You have decided to use the nominal group technique. Which of the following statements is true about this method?

Accepted Answer

A)  This method is good for building group cohesiveness. 
B)  This method is good for processing ideas rapidly. 
C)  This method is good for encouraging independent thinking. 
D)  This method is not an inexpensive means for generating a large number of ideas. 
E)  This method is good for achieving commitment to a solution. 
A)  This method is good for building group cohesiveness. 
B)  This method is good for processing ideas rapidly. 
C)  This method is good for encouraging independent thinking. 
D)  This method is not an inexpensive means for generating a large number of ideas. 
E)  This method is good for achieving commitment to a solution.

Question 6

Which of the following types of norms are likely to be the most common?

Accepted Answer

A)  appearance norms 
B)  social arrangement norms 
C)  resource allocation norms 
D)  performance norms 
E)  behavioral norms 
A)  appearance norms 
B)  social arrangement norms 
C)  resource allocation norms 
D)  performance norms 
E)  behavioral norms

Question 7

Sandy, Gale, and Marylou are on the board of directors for an area non-profit organization. At a recent meeting, guest David delivered a rousing speech on how group leadership is often too complex and that non-profits could often be better served by a CEO and no board of directors. Sandy emphatically disagreed with David stating that not having the board could open the organization up to massive levels of corruption. Gale agreed with David and feels that maybe the organization might do better if only one of the ladies were in charge, mainly herself. Marylou chose not to comment on the matter, thus leading Sandy to assume that she agreed with her. It could be said that Sandy is suffering from ________.

Accepted Answer

A)  groupthink 
B)  groupshift 
C)  group polarization 
D)  both A and B 
E)  all, A, B, and C 
A)  groupthink 
B)  groupshift 
C)  group polarization 
D)  both A and B 
E)  all, A, B, and C

Question 8

Which of the following statements is most likely to be true regarding the performing stage?

Accepted Answer

A)  The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
B)  During the performing stage, there is conflict over who will control the group. 
C)  The performing stage is complete when members have begun to think of themselves as part of a group. 
D)  For permanent work groups, performing is the last stage in development. 
E)  During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality. 
A)  The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
B)  During the performing stage, there is conflict over who will control the group. 
C)  The performing stage is complete when members have begun to think of themselves as part of a group. 
D)  For permanent work groups, performing is the last stage in development. 
E)  During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality.

Question 9

During the forming stage of group development, close relationships develop and the group demonstrates cohesiveness.

Accepted Answer

A) True 
 B)False

Question 10

A local government work crew cleans up parks and other public spaces. In this crew, the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay. Which of the following classes of norms encompasses arrangements like this?

Accepted Answer

A)  performance norms 
B)  appearance norms 
C)  resource allocation norms 
D)  leisure norms 
E)  confluence norms 
A)  performance norms 
B)  appearance norms 
C)  resource allocation norms 
D)  leisure norms 
E)  confluence norms

Question 11

Describe the relationship between cohesiveness and productivity.

Accepted Answer

The relationship of cohesiveness and pro

Question 12

Which of the following is not likely to encourage group cohesiveness?

Accepted Answer

A)  stimulating competition with other groups 
B)  increasing the size of the group 
C)  obtaining agreement upon the established goals 
D)  increasing the group's status and the perceived difficulty of attaining membership 
E)  physically isolating the group 
A)  stimulating competition with other groups 
B)  increasing the size of the group 
C)  obtaining agreement upon the established goals 
D)  increasing the group's status and the perceived difficulty of attaining membership 
E)  physically isolating the group

Question 13

According to the five-stage group-development model, the storming stage is the first stage of group development.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is true regarding informal groups?

Accepted Answer

A)  Informal groups are defined by the organization's structure. 
B)  In informal groups, the behaviors team members should engage in are stipulated by and directed toward organizational goals. 
C)  A group of people who come together to protest against a new law is an informal group. 
D)  The six members of an airline flight crew are an informal group. 
E)  Command groups and task groups are examples of informal groups. 
A)  Informal groups are defined by the organization's structure. 
B)  In informal groups, the behaviors team members should engage in are stipulated by and directed toward organizational goals. 
C)  A group of people who come together to protest against a new law is an informal group. 
D)  The six members of an airline flight crew are an informal group. 
E)  Command groups and task groups are examples of informal groups.

Question 15

Groups of approximately ________ members tend to be more effective for taking action.

Accepted Answer

A)  two 
B)  seven 
C)  eleven 
D)  sixteen 
E)  twenty-one 
A)  two 
B)  seven 
C)  eleven 
D)  sixteen 
E)  twenty-one

Question 16

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

Accepted Answer

A)  groupthink 
B)  collective efficacy 
C)  social loafing 
D)  groupshift 
E)  clustering 
A)  groupthink 
B)  collective efficacy 
C)  social loafing 
D)  groupshift 
E)  clustering

Question 17

Which of the following steps can be taken by a manager to minimize groupthink?

Accepted Answer

A)  Increase the group size. 
B)  Encourage group leaders to express their own opinions especially in the early stages of deliberation. 
C)  Prevent all team members from playing the role of "devil's advocate." 
D)  Ask the group members to first focus on the positives of an alternative rather than the negatives. 
E)  Ask the group leader to actively seek input from all members. 
A)  Increase the group size. 
B)  Encourage group leaders to express their own opinions especially in the early stages of deliberation. 
C)  Prevent all team members from playing the role of "devil's advocate." 
D)  Ask the group members to first focus on the positives of an alternative rather than the negatives. 
E)  Ask the group leader to actively seek input from all members.

Question 18

Role expectations indicate our view of how we're supposed to act in a given situation.

Accepted Answer

A) True 
 B)False

Question 19

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. According to the five-stage group-development model, at present your work group is in the ________ stage.

Accepted Answer

A)  storming 
B)  norming 
C)  forming 
D)  performing 
E)  adjourning 
A)  storming 
B)  norming 
C)  forming 
D)  performing 
E)  adjourning

Question 20

Sandy, Gale, and Marylou are on the board of directors for an area non-profit organization. At a recent meeting, guest David delivered a rousing speech on how group leadership is often too complex and that non-profits could often be better served by a CEO and no board of directors. Sandy emphatically disagreed with David stating that not having the board could open the organization up to massive levels of corruption. Gale agreed with David and feels that maybe the organization might do better if only one of the ladies were in charge, mainly herself. Marylou chose not to comment on the matter, thus leading Sandy to assume that she agreed with her. It could be said that Sandy and Gale are suffering from ________.

Accepted Answer

A)  groupthink 
B)  groupshift 
C)  group polarization 
D)  both A and B 
E)  all, A, B, and C 
A)  groupthink 
B)  groupshift 
C)  group polarization 
D)  both A and B 
E)  all, A, B, and C

Role perception indicates ________.

What are four common classes of norms?

Differentiate between formal and informal groups.

Which of the following types of norms are likely to be the most common?

Which of the following statements is most likely to be true regarding the performing stage?

During the forming stage of group development, close relationships develop and the group demonstrates cohesiveness.

Describe the relationship between cohesiveness and productivity.

Which of the following is not likely to encourage group cohesiveness?

According to the five-stage group-development model, the storming stage is the first stage of group development.

Which of the following statements is true regarding informal groups?

Groups of approximately ________ members tend to be more effective for taking action.

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

Which of the following steps can be taken by a manager to minimize groupthink?

Role expectations indicate our view of how we're supposed to act in a given situation.

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. According to the five-stage group-development model, at present your work group is in the ________ stage.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

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Exam 9: Foundations of Group Behavior

Role perception indicates ________.

What are four common classes of norms?

Differentiate between formal and informal groups.

Which of the following types of norms are likely to be the most common?

Which of the following statements is most likely to be true regarding the performing stage?

During the forming stage of group development, close relationships develop and the group demonstrates cohesiveness.

Describe the relationship between cohesiveness and productivity.

Which of the following is not likely to encourage group cohesiveness?

According to the five-stage group-development model, the storming stage is the first stage of group development.

Which of the following statements is true regarding informal groups?

Groups of approximately ________ members tend to be more effective for taking action.

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

Which of the following steps can be taken by a manager to minimize groupthink?

Role expectations indicate our view of how we're supposed to act in a given situation.

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. According to the five-stage group-development model, at present your work group is in the ________ stage.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters