Exam 9: Foundations of Group Behavior

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List and briefly describe the stages in the five-stage model of group development.

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Which of the following is not a characteristic of group diversity?

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Rhoda is an executive assistant at a major medical center. Because she works directly with the head doctor, Rhoda feels that it is appropriate to council patients on their upcoming procedures. Marge, a recent graduate with a degree in Healthcare Administration, also works at the medical center and is responsible for new patients. Marge typically becomes irritated when Rhoda attempts to council new patients. Rhoda is struggling with her ________.

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Which is not a weakness of group decision making?

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Role ________ indicates the way others believe you should act in a given context.

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Since group results cannot be attributed to any single person, the relationship between an individual's input and the group's output is clouded and this increases the possibility of ________.

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According to status characteristics theory, which of the following factors does not determine status?

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According to the status characteristics theory, what are the three sources of status?

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Which of the following terms best describes the acceptable standards of behavior that are shared by a group's members?

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Hubert needs an instruction manual for his new product. He needs a small team of technical writers to work together closely to rapidly write the manual. He needs them to communicate ideas quickly, creatively, and affordably. Which of the following group techniques should Hubert consider?

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Which of the following statements is true regarding behavior in a group?

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Julio and Waylin both work at a trendy uptown clothing store and were hired at the same time. Julio was recently promoted over Waylin (who is balding), even though Julio often misses work. Which element of status explains this occurrence?

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Which stage of group development is characterized by the development of close relationships and cohesiveness?

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Which of the following factors corresponds to deep-level diversity in groups?

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Temporary groups with deadlines follow the five-stage group-development model of forming, storming, norming, performing, and adjourning.

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The ________ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job.

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During the group development process, when the storming stage is complete, there will be a relatively clear hierarchy of leadership within the group.

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You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

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How does group size affect a group's behavior?

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Which of the following statements is true regarding brainstorming?

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