Question 1

Which of the following is not a characteristic of organizational culture?

Accepted Answer

A)  attention to detail 
B)  innovation and risk taking 
C)  process orientation 
D)  team orientation 
E)  outcome orientation 
A)  attention to detail 
B)  innovation and risk taking 
C)  process orientation 
D)  team orientation 
E)  outcome orientation C

Question 2

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

Accepted Answer

A)  attention to detail 
B)  outcome orientation 
C)  team orientation 
D)  people orientation 
E)  stability 
A)  attention to detail 
B)  outcome orientation 
C)  team orientation 
D)  people orientation 
E)  stability D

Question 3

A strong culture tends to be a liability for an organization when its environment is undergoing rapid change.

Accepted Answer

A) True 
 B)False  True

Question 4

Explain the primary methods of maintaining an organization's culture.

Accepted Answer

Once a culture is in place, there are pr

Question 5

The ultimate source of an organization's culture is ________.

Accepted Answer

A)  its top management 
B)  its environment 
C)  the country in which the organization operates 
D)  its founders 
E)  the sociocultural backgrounds of its employees 
A)  its top management 
B)  its environment 
C)  the country in which the organization operates 
D)  its founders 
E)  the sociocultural backgrounds of its employees

Question 6

According to the ECI, the categories of caring, independence, rules, and law/code can influence an organization in all of the following ways except ________.

Accepted Answer

A)  reduce employee turnover intentions 
B)  reduce workplace bullying 
C)  reduce employee thefts 
D)  reduce employee conflict 
E)  increase employee citizenship behaviors 
A)  reduce employee turnover intentions 
B)  reduce workplace bullying 
C)  reduce employee thefts 
D)  reduce employee conflict 
E)  increase employee citizenship behaviors

Question 7

Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

Accepted Answer

A)  encourage you to work independently at first to learn the ropes 
B)  explain the rules and policies of the organization to you 
C)  discourage you from putting too much emphasis on your perception of the organization 
D)  encourage you to look carefully at your own assumptions, which may be biased 
E)  encourage you to develop friendship ties within the organization 
A)  encourage you to work independently at first to learn the ropes 
B)  explain the rules and policies of the organization to you 
C)  discourage you from putting too much emphasis on your perception of the organization 
D)  encourage you to look carefully at your own assumptions, which may be biased 
E)  encourage you to develop friendship ties within the organization

Question 8

A strong culture tends to reduce employee turnover.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not a means of transmitting culture within an organization?

Accepted Answer

A)  stories 
B)  people orientation 
C)  rituals 
D)  language 
E)  material symbols 
A)  stories 
B)  people orientation 
C)  rituals 
D)  language 
E)  material symbols

Question 10

Nunya is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. All the new members of the organization are told about the founders who were three young people who "got lucky" and sold a video game that they invented. The employees are allowed to dress informally and can set their own working hours. Informing employees about the founders is an example of which technique for transmitting culture?

Accepted Answer

A)  stories 
B)  material symbols 
C)  language 
D)  rituals 
E)  corporate chants 
A)  stories 
B)  material symbols 
C)  language 
D)  rituals 
E)  corporate chants

Question 11

During the ________ stage, a new employee compares her expectations with the realities in the organization.

Accepted Answer

A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-arrival 
E)  post-encounter 
A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-arrival 
E)  post-encounter

Question 12

Managers in a developing country would see which of the following as ethical responsibility?

Accepted Answer

A)  paying people "under the table" 
B)  doing favors for family and friends 
C)  giving the workers a share of the company 
D)  both A and C 
E)  both B and C 
A)  paying people "under the table" 
B)  doing favors for family and friends 
C)  giving the workers a share of the company 
D)  both A and C 
E)  both B and C

Question 13

The values that convey an organization's culture and are widely accepted throughout the organization are known as ________.

Accepted Answer

A)  foundational values 
B)  core values 
C)  shared values 
D)  institutional values 
E)  unique values 
A)  foundational values 
B)  core values 
C)  shared values 
D)  institutional values 
E)  unique values

Question 14

Ethical Work Climate reflects the ________ of the organization and shapes the ________ of its members.

Accepted Answer

A)  political viewpoints; citizenship behaviors 
B)  citizenship behaviors; abilities 
C)  abilities; true values 
D)  true values; ethical decision making 
E)  ethical decision making; political viewpoints 
A)  political viewpoints; citizenship behaviors 
B)  citizenship behaviors; abilities 
C)  abilities; true values 
D)  true values; ethical decision making 
E)  ethical decision making; political viewpoints

Question 15

"Stability" is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which ________.

Accepted Answer

A)  employees are encouraged to be innovative and take risks 
B)  management focuses on results or outcomes rather than on the techniques and processes used to achieve them 
C)  management decisions take into consideration the effect of outcomes on people within the organization 
D)  work activities are organized around teams rather than individuals 
E)  organizational activities emphasize maintaining the status quo in contrast to growth 
A)  employees are encouraged to be innovative and take risks 
B)  management focuses on results or outcomes rather than on the techniques and processes used to achieve them 
C)  management decisions take into consideration the effect of outcomes on people within the organization 
D)  work activities are organized around teams rather than individuals 
E)  organizational activities emphasize maintaining the status quo in contrast to growth

Question 16

The most innovative companies are often characterized by all of the following except ________.

Accepted Answer

A)  vision-driven 
B)  collaborative 
C)  entrenched cultures 
D)  unconventional 
E)  openness 
A)  vision-driven 
B)  collaborative 
C)  entrenched cultures 
D)  unconventional 
E)  openness

Question 17

Elsa joined her new law firm expecting to participate in exciting environmental law cases, and cutting edge research. After one month at the firm she still hasn't been assigned a case and spends most of her time filing standardized appeals for title disputes with insurance companies. In which stage of the socialization process is Elsa?

Accepted Answer

A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-encounter 
E)  post-arrival 
A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-encounter 
E)  post-arrival

Question 18

Regarding the ECI, please differentiate between the categories of law/code and rules.

Accepted Answer

Law and code climates require managers a

Question 19

Today's trend toward decentralized organizations makes it easier to establish a strong culture.

Accepted Answer

A) True 
 B)False

Question 20

Consistency of behavior is an asset to an organization when the organization ________.

Accepted Answer

A)  has an aggressive culture 
B)  encourages innovation and risk taking 
C)  is highly departmentalized 
D)  has an employee oriented culture 
E)  operates in a stable environment 
A)  has an aggressive culture 
B)  encourages innovation and risk taking 
C)  is highly departmentalized 
D)  has an employee oriented culture 
E)  operates in a stable environment

Which of the following is not a characteristic of organizational culture?

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

A strong culture tends to be a liability for an organization when its environment is undergoing rapid change.

Explain the primary methods of maintaining an organization's culture.

The ultimate source of an organization's culture is ________.

According to the ECI, the categories of caring, independence, rules, and law/code can influence an organization in all of the following ways except ________.

Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

A strong culture tends to reduce employee turnover.

Which of the following is not a means of transmitting culture within an organization?

During the ________ stage, a new employee compares her expectations with the realities in the organization.

Managers in a developing country would see which of the following as ethical responsibility?

The values that convey an organization's culture and are widely accepted throughout the organization are known as ________.

Ethical Work Climate reflects the of the organization and shapes the of its members.

"Stability" is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which ________.

The most innovative companies are often characterized by all of the following except ________.

Regarding the ECI, please differentiate between the categories of law/code and rules.

Today's trend toward decentralized organizations makes it easier to establish a strong culture.

Consistency of behavior is an asset to an organization when the organization ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

Which of the following is not a characteristic of organizational culture?

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

A strong culture tends to be a liability for an organization when its environment is undergoing rapid change.

Explain the primary methods of maintaining an organization's culture.

The ultimate source of an organization's culture is ________.

According to the ECI, the categories of caring, independence, rules, and law/code can influence an organization in all of the following ways except ________.

Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

A strong culture tends to reduce employee turnover.

Which of the following is not a means of transmitting culture within an organization?

During the ________ stage, a new employee compares her expectations with the realities in the organization.

Managers in a developing country would see which of the following as ethical responsibility?

The values that convey an organization's culture and are widely accepted throughout the organization are known as ________.

Ethical Work Climate reflects the ________ of the organization and shapes the ________ of its members.

"Stability" is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which ________.

The most innovative companies are often characterized by all of the following except ________.

Regarding the ECI, please differentiate between the categories of law/code and rules.

Today's trend toward decentralized organizations makes it easier to establish a strong culture.

Consistency of behavior is an asset to an organization when the organization ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Change and Stress Management

Filters

Ethical Work Climate reflects the of the organization and shapes the of its members.