Exam 3: Attitudes and Job Satisfaction

Mrs. Jonas believes strongly that it is important that workers' rights be respected, and that one of the more important ways of doing this is to ensure that all workers be properly documented. She is supervising a contracting company that is building a new warehouse for her company. While doing this she discovers that many of the workers employed by the contractor are undocumented aliens working for well below minimum wage. In this situation Mrs. Jonas has a(n) that is in conflict with a(n) .

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(Multiple Choice)

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Question 1

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Mrs. Jonas believes strongly that it is important that workers' rights be respected, and that one of the more important ways of doing this is to ensure that all workers be properly documented. She is supervising a contracting company that is building a new warehouse for her company. While doing this she discovers that many of the workers employed by the contractor are undocumented aliens working for well below minimum wage. Mrs. Jonas is likely experiencing ________.

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Question 2

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Most of the research in OB has been concerned with three attitudes: job satisfaction, job involvement, and organizational commitment. Explain the difference between these attitudes.

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Question 3

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Job satisfaction refers to an individual's general attitude toward his or her job. A person with a high level of job satisfaction holds positive attitudes toward the job, while a person who is dissatisfied with his or her job holds negative attitudes about the job. Job involvement measures the degree to which a person identifies psychologically with his or her job and considers his or her perceived performance level important to self-worth. Employees with a high level of job involvement strongly identify with and really care about the kind of work they do. Organizational commitment is defined as a state in which an employee identifies with a particular organization and its goals, and wishes to maintain membership in the organization. So high organizational commitment means identifying with one's employing organization.

As the manager of a high volume bank, you are faced daily with customers who are in a hurry and need decidedly speedy service from the window tellers. Which of the following would most likely cause your employees to offer the customers the service they want while also keeping your employees satisfied with their roles?

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Question 4

Which major job-satisfaction facet is most strongly correlated with high levels of overall job satisfaction?

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Question 5

Sheila works for a manufacturer of Styrofoam trays for school lunches. Last year her son came home from school and told her that the trays she makes go straight to the landfill where they sit for hundreds of years without ever biodegrading. Although this information bothers Sheila, she does not look for another job because she enjoys her very high salary. Which dissonance moderating factor is illustrated by this example?

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Question 6

Work satisfaction and life satisfaction do not influence each other.

(True/False)

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Question 7

Discuss how job satisfaction can impact employee productivity, absenteeism, and turnover.

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Question 8

When a company exhibits corporate social responsibility, its employees are more likely to exhibit levels of job satisfaction. Why is this the case?

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Question 9

Which of the following is not a moderating variable of the attitude-behavior relationship?

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Question 10

________ is the degree to which employees believe the organization values their contribution and cares about their well-being.

(Multiple Choice)

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Question 11

The most important thing a manager can do to raise employee satisfaction is to focus on ________.

(Multiple Choice)

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Question 12

Leon Festinger argued that follow(s) .

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Question 13

An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as ________.

(Multiple Choice)

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Question 14

Mrs. Jonas believes strongly that it is important that workers' rights be respected, and that one of the more important ways of doing this is to ensure that all workers be properly documented. She is supervising a contracting company that is building a new warehouse for her company. While doing this she discovers that many of the workers employed by the contractor are undocumented aliens working for well below minimum wage. Mrs. Jonas can be expected to relieve the discomfort she is experiencing by doing the following except ________.

(Multiple Choice)

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Question 15

Who are most likely to demonstrate organizational citizenship behaviors?

(Multiple Choice)

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Question 16

In high power-distance countries such as China, employee perceived organizational support perceptions are not as deeply based on employer demonstrations of fairness, support, and encouragement. The difference is ________.

(Multiple Choice)

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Question 17

Employees at Acme Express are dissatisfied with the working conditions, salary, and the general attitude of the management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. Mark believes that his manager is a good person and will work things out if Mark just gives him time to do so. Mark is dealing with his dissatisfaction through ________.

(Multiple Choice)

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Question 18

A study conducted by a management consulting firm found that companies with higher morale ________.

(Multiple Choice)

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Question 19

Guillermo's wife was recently diagnosed with breast cancer. Guillermo had to take a considerable amount of time off work to care for their children, and he was late in completing his portion of a large project. Guillermo never feared that his job was in jeopardy because of his absences or his delay in completion of work. Name the major job attitude relative to the above stated example.

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Question 20

Showing 1 - 20 of 113

Most of the research in OB has been concerned with three attitudes: job satisfaction, job involvement, and organizational commitment. Explain the difference between these attitudes.

Which major job-satisfaction facet is most strongly correlated with high levels of overall job satisfaction?

Work satisfaction and life satisfaction do not influence each other.

Discuss how job satisfaction can impact employee productivity, absenteeism, and turnover.

When a company exhibits corporate social responsibility, its employees are more likely to exhibit levels of job satisfaction. Why is this the case?

Which of the following is not a moderating variable of the attitude-behavior relationship?

________ is the degree to which employees believe the organization values their contribution and cares about their well-being.

The most important thing a manager can do to raise employee satisfaction is to focus on ________.

Leon Festinger argued that follow(s) .

An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as ________.

Who are most likely to demonstrate organizational citizenship behaviors?

In high power-distance countries such as China, employee perceived organizational support perceptions are not as deeply based on employer demonstrations of fairness, support, and encouragement. The difference is ________.

A study conducted by a management consulting firm found that companies with higher morale ________.

What Is Organizational Behavior

Diversity in Organizations

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

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Exam 3: Attitudes and Job Satisfaction

Most of the research in OB has been concerned with three attitudes: job satisfaction, job involvement, and organizational commitment. Explain the difference between these attitudes.

Which major job-satisfaction facet is most strongly correlated with high levels of overall job satisfaction?

Work satisfaction and life satisfaction do not influence each other.

Discuss how job satisfaction can impact employee productivity, absenteeism, and turnover.

When a company exhibits corporate social responsibility, its employees are more likely to exhibit levels of job satisfaction. Why is this the case?

Which of the following is not a moderating variable of the attitude-behavior relationship?

________ is the degree to which employees believe the organization values their contribution and cares about their well-being.

The most important thing a manager can do to raise employee satisfaction is to focus on ________.

Leon Festinger argued that ________ follow(s) ________.

An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as ________.

Who are most likely to demonstrate organizational citizenship behaviors?

In high power-distance countries such as China, employee perceived organizational support perceptions are not as deeply based on employer demonstrations of fairness, support, and encouragement. The difference is ________.

A study conducted by a management consulting firm found that companies with higher morale ________.

What Is Organizational Behavior

Diversity in Organizations

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Leon Festinger argued that follow(s) .