Question 1

Which of the following is not an example of a performance norm?

Accepted Answer

A)  when an employee needs to look busy 
B)  how hard an employee should work 
C)  the appropriate levels of tardiness 
D)  the acceptable level of output 
E)  how to get the job done 
A)  when an employee needs to look busy 
B)  how hard an employee should work 
C)  the appropriate levels of tardiness 
D)  the acceptable level of output 
E)  how to get the job done

Question 2

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

Accepted Answer

A)  self-concordance 
B)  groupshift 
C)  satisficing 
D)  emotional labour 
E)  groupthink 
A)  self-concordance 
B)  groupshift 
C)  satisficing 
D)  emotional labour 
E)  groupthink

Question 3

Describe the relationship between cohesiveness and productivity.

Accepted Answer

The relationship of cohesiveness and pro

Question 4

Which of the following is an effective means of countering social loafing?

Accepted Answer

A)  increase the rewards the group is given if it succeeds 
B)  increase the amount by which the group's progress is monitored 
C)  engage in peer evaluation, so each person evaluates each other person's contribution 
D)  increase the size of the group 
E)  increase the group's work load 
A)  increase the rewards the group is given if it succeeds 
B)  increase the amount by which the group's progress is monitored 
C)  engage in peer evaluation, so each person evaluates each other person's contribution 
D)  increase the size of the group 
E)  increase the group's work load

Question 5

Showing favouritism, gossiping and spreading rumours, and blaming coworkers, are examples of which category of deviant workplace behaviours?

Accepted Answer

A)  property deviance 
B)  political deviance 
C)  personal aggression deviance 
D)  production deviance 
E)  group deviance 
A)  property deviance 
B)  political deviance 
C)  personal aggression deviance 
D)  production deviance 
E)  group deviance

Question 6

Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. In such a situation, Zach is most likely to experience ________.

Accepted Answer

A)  role conflict 
B)  emotional contagion 
C)  cognitive dissonance 
D)  emotional labour 
E)  self-concordance 
A)  role conflict 
B)  emotional contagion 
C)  cognitive dissonance 
D)  emotional labour 
E)  self-concordance

Question 7

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. According to the five-stage group-development model, at present your work group is in the ________ stage.

Accepted Answer

A)  storming 
B)  norming 
C)  forming 
D)  performing 
E)  adjourning 
A)  storming 
B)  norming 
C)  forming 
D)  performing 
E)  adjourning

Question 8

Which of the following statements is most likely to be true regarding the performing stage?

Accepted Answer

A)  The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
B)  During the performing stage, there is conflict over who will control the group. 
C)  The performing stage is complete when members have begun to think of themselves as part of a group. 
D)  For permanent work groups, performing is the last stage in development. 
E)  During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality. 
A)  The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
B)  During the performing stage, there is conflict over who will control the group. 
C)  The performing stage is complete when members have begun to think of themselves as part of a group. 
D)  For permanent work groups, performing is the last stage in development. 
E)  During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality.

Question 9

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threatens the well-being of the organization or its members?

Accepted Answer

A)  negativity offset 
B)  deviant workplace behaviour 
C)  self-concordance 
D)  emotional contagion 
E)  positivity offset 
A)  negativity offset 
B)  deviant workplace behaviour 
C)  self-concordance 
D)  emotional contagion 
E)  positivity offset

Question 10

List and briefly describe the stages in the five-stage model of group development.

Accepted Answer

The five-stage group development model c

Question 11

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

Accepted Answer

A) True 
 B)False

Question 12

Your organization has recently started using group decision making. You are most likely to observe that ________.

Accepted Answer

A)  group decision making is slower than individual decision making 
B)  group decision making leads to decreased acceptance of the solution 
C)  groups generate less information and knowledge than individuals 
D)  group decisions are less creative than individual decisions 
E)  group decisions are more accurate than the judgments of the most accurate individual in the group 
A)  group decision making is slower than individual decision making 
B)  group decision making leads to decreased acceptance of the solution 
C)  groups generate less information and knowledge than individuals 
D)  group decisions are less creative than individual decisions 
E)  group decisions are more accurate than the judgments of the most accurate individual in the group

Question 13

If creativity is important, then individual decision making tends to be more effective than group decision making.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is not likely to encourage group cohesiveness?

Accepted Answer

A)  stimulating competition with other groups 
B)  increasing the size of the group 
C)  obtaining agreement upon the established goals 
D)  increasing the group's status and the perceived difficulty of attaining membership 
E)  physically isolating the group 
A)  stimulating competition with other groups 
B)  increasing the size of the group 
C)  obtaining agreement upon the established goals 
D)  increasing the group's status and the perceived difficulty of attaining membership 
E)  physically isolating the group

Question 15

Which is not a weakness of group decision making?

Accepted Answer

A)  Group decision making is time consuming. 
B)  Group decisions tend to be less creative than individual decisions. 
C)  Group decisions suffer from ambiguous responsibility. 
D)  Group decisions can be dominated by one or a few members. 
E)  In a group decision, the responsibility of any single member is diluted. 
A)  Group decision making is time consuming. 
B)  Group decisions tend to be less creative than individual decisions. 
C)  Group decisions suffer from ambiguous responsibility. 
D)  Group decisions can be dominated by one or a few members. 
E)  In a group decision, the responsibility of any single member is diluted.

Question 16

Julio and Waylin both work at a trendy uptown clothing store and were hired at the same time. Julio was recently promoted over Waylin (who is balding), even though Julio often misses work. Which element of status explains this occurrence?

Accepted Answer

A)  power a person wield over others 
B)  person's ability to contribute to group goals 
C)  an individual's personal characteristics 
D)  group interactions 
E)  the size of the organization 
A)  power a person wield over others 
B)  person's ability to contribute to group goals 
C)  an individual's personal characteristics 
D)  group interactions 
E)  the size of the organization

Question 17

Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. After work, Tammy, Lisa, and Madaline all enjoy going to the Lux Lounge for Happy Hour. Tammy, Lisa, Bart, Madaline, and Roberto constitute a(n) ________ group.

Accepted Answer

A)  task 
B)  formal 
C)  informal 
D)  performance 
E)  action 
A)  task 
B)  formal 
C)  informal 
D)  performance 
E)  action

Question 18

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

Accepted Answer

A)  negative affect 
B)  groupshift 
C)  cognitive dissonance 
D)  groupthink 
E)  positivity offset 
A)  negative affect 
B)  groupshift 
C)  cognitive dissonance 
D)  groupthink 
E)  positivity offset

Question 19

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it, then the reason behind it could be ________.

Accepted Answer

A)  self-efficacy 
B)  positivity offset 
C)  groupthink 
D)  self-concordance 
E)  groupshift 
A)  self-efficacy 
B)  positivity offset 
C)  groupthink 
D)  self-concordance 
E)  groupshift

Question 20

Which of the following factors corresponds to deep-level diversity in groups?

Accepted Answer

A)  national origin, race, and gender 
B)  roles, status, and power 
C)  ability, intelligence, and personality 
D)  underlying attitudes, values, and opinions 
E)  security, self-esteem, and affiliation 
A)  national origin, race, and gender 
B)  roles, status, and power 
C)  ability, intelligence, and personality 
D)  underlying attitudes, values, and opinions 
E)  security, self-esteem, and affiliation

Which of the following is not an example of a performance norm?

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

Describe the relationship between cohesiveness and productivity.

Which of the following is an effective means of countering social loafing?

Showing favouritism, gossiping and spreading rumours, and blaming coworkers, are examples of which category of deviant workplace behaviours?

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. According to the five-stage group-development model, at present your work group is in the ________ stage.

Which of the following statements is most likely to be true regarding the performing stage?

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threatens the well-being of the organization or its members?

List and briefly describe the stages in the five-stage model of group development.

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

Your organization has recently started using group decision making. You are most likely to observe that ________.

If creativity is important, then individual decision making tends to be more effective than group decision making.

Which of the following is not likely to encourage group cohesiveness?

Which is not a weakness of group decision making?

Julio and Waylin both work at a trendy uptown clothing store and were hired at the same time. Julio was recently promoted over Waylin (who is balding), even though Julio often misses work. Which element of status explains this occurrence?

Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. After work, Tammy, Lisa, and Madaline all enjoy going to the Lux Lounge for Happy Hour. Tammy, Lisa, Bart, Madaline, and Roberto constitute a(n) ________ group.

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it, then the reason behind it could be ________.

Which of the following factors corresponds to deep-level diversity in groups?

What Is Organizational Behaviour

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Theories

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behaviour

Which of the following is not an example of a performance norm?

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

Describe the relationship between cohesiveness and productivity.

Which of the following is an effective means of countering social loafing?

Showing favouritism, gossiping and spreading rumours, and blaming coworkers, are examples of which category of deviant workplace behaviours?

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. According to the five-stage group-development model, at present your work group is in the ________ stage.

Which of the following statements is most likely to be true regarding the performing stage?

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threatens the well-being of the organization or its members?

List and briefly describe the stages in the five-stage model of group development.

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

Your organization has recently started using group decision making. You are most likely to observe that ________.

If creativity is important, then individual decision making tends to be more effective than group decision making.

Which of the following is not likely to encourage group cohesiveness?

Which is not a weakness of group decision making?

Julio and Waylin both work at a trendy uptown clothing store and were hired at the same time. Julio was recently promoted over Waylin (who is balding), even though Julio often misses work. Which element of status explains this occurrence?

Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. After work, Tammy, Lisa, and Madaline all enjoy going to the Lux Lounge for Happy Hour. Tammy, Lisa, Bart, Madaline, and Roberto constitute a(n) ________ group.

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it, then the reason behind it could be ________.

Which of the following factors corresponds to deep-level diversity in groups?

What Is Organizational Behaviour

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Theories

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters