Question 1

A(n) _____________ _______________ (two words) is used to illustrate a large company's structure or chain of command.

Accepted Answer

The answer of A(n) _____________ _______________ (two words) is used...

Question 2

It is more efficient to send the same letter of transmittal to all readers of the same report.

Accepted Answer

A) True 
 B)False

Question 3

The _________________ section of a proposal identifies the problem and discusses the goals or purposes of the project.

Accepted Answer

The answer of The _________________ section of a proposal identifies...

Question 4

An executive summary is usually no longer than 10 percent of the original document.

Accepted Answer

A) True 
 B)False

Question 5

NAR: Bennett-Renault Law Firm
Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-According to the text, what is the primary difference between the informal and formal proposals that Juliette writes?

Accepted Answer

A) Informal proposals are written as memos; formal proposals are written as letters. 
B) Informal proposals are presented in writing; formal proposals are presented orally. 
C) Informal proposals are shorter and are subdivided into fewer parts than formal proposals. 
D) Informal proposals are written for internal audiences; formal proposals are written for external audiences. 
A) Informal proposals are written as memos; formal proposals are written as letters. 
B) Informal proposals are presented in writing; formal proposals are presented orally. 
C) Informal proposals are shorter and are subdivided into fewer parts than formal proposals. 
D) Informal proposals are written for internal audiences; formal proposals are written for external audiences.

Question 6

NAR: Bennett-Renault Law Firm
Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-Juliette tells Sylvia that she is considering creating a Facebook account. She thinks that people who link to her site may provide some insights about how to market her firm's legal services more effectively. Sylvia, however, is reluctant to agree. What ethical problem raised in the text may be causing Sylvia's reluctance?

Accepted Answer

A) People aren't usually honest on social network sites, so the information Juliette gets may be misleading. 
B) Using a social networking site such as Facebook as a marketing tool without letting the audience know how the information will be used may be dishonest and manipulative. 
C) Using a Facebook page to collect information would break federal laws. 
D) Legal professionals should not profit from the private thoughts and opinions of the people who post their comments. 
A) People aren't usually honest on social network sites, so the information Juliette gets may be misleading. 
B) Using a social networking site such as Facebook as a marketing tool without letting the audience know how the information will be used may be dishonest and manipulative. 
C) Using a Facebook page to collect information would break federal laws. 
D) Legal professionals should not profit from the private thoughts and opinions of the people who post their comments.

Question 7

NAR: Bennett-Renault Law Firm
Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-Why might Juliette need to prepare a proposal?

Accepted Answer

A) to meet government regulations 
B) to deliver bad news to employees 
C) to advertise job openings in the firm 
D) to make an offer to provide legal services to a financial institution 
A) to meet government regulations 
B) to deliver bad news to employees 
C) to advertise job openings in the firm 
D) to make an offer to provide legal services to a financial institution

Question 8

You should discuss the boundaries of your report (what will be included and excluded) in the __________________ section.

Accepted Answer

The answer of You should discuss the boundaries of your...

Question 9

Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-Juliette is wondering how to capture the reader's interest in the introduction of the proposal she is currently writing. What strategy does the text suggest?

Accepted Answer

A) Identify a serious problem and offer a solution. 
B) Discuss a detailed plan for solving the problem. 
C) Prove that you understand the problem completely. 
D) Describe the credentials and expertise of the project leaders. 
A) Identify a serious problem and offer a solution. 
B) Discuss a detailed plan for solving the problem. 
C) Prove that you understand the problem completely. 
D) Describe the credentials and expertise of the project leaders.

Question 10

___________________ proposals are those that are published in newspapers or on Web sites.

Accepted Answer

The answer of ___________________ proposals are those that are published...

Question 11

Primary data result from reading what others have experienced and observed.

Accepted Answer

A) True 
 B)False

Question 12

RFPs can now be found on publicly available Internet sites.

Accepted Answer

A) True 
 B)False

Question 13

NAR: Bennett-Renault Law Firm
Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-The informal proposal that Juliette is writing will include an outline of the company employees' capabilities and other high-profile jobs that they have undertaken. In what section of the proposal would this description go?

Accepted Answer

A) plan 
B) budget 
C) staffing 
D) authorization 
A) plan 
B) budget 
C) staffing 
D) authorization

Question 14

NAR: Bennett-Renault Law Firm
Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-Which of the following will make up the main section of Juliette's formal report?

Accepted Answer

A) summary 
B) recommendations 
C) discussion of findings 
D) introduction and background 
A) summary 
B) recommendations 
C) discussion of findings 
D) introduction and background

Question 15

The text claims that the most important thing to remember when writing a proposal is that proposals are sales presentations.

Accepted Answer

A) True 
 B)False

Question 16

Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-Juliette uses several secondary sources to find information for her report. What decision should she make about citing information found on the Internet?

Accepted Answer

A) She should use only online sources for her report, as they are the most up to date. 
B) She doesn't need to cite her electronic sources as rigorously as the print-based materials she found. 
C) She should not use information from online sources, because the information is constantly changing and unreliable. 
D) She should evaluate Web sources very carefully, since the volume of information available online makes locating accurate resources challenging. 
A) She should use only online sources for her report, as they are the most up to date. 
B) She doesn't need to cite her electronic sources as rigorously as the print-based materials she found. 
C) She should not use information from online sources, because the information is constantly changing and unreliable. 
D) She should evaluate Web sources very carefully, since the volume of information available online makes locating accurate resources challenging.

Question 17

Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-For which of the following reasons would Juliette include an authorization section in her informal report?

Accepted Answer

A) to outline the anticipated costs of a project 
B) to discuss methods for solving the problem mentioned in the introduction 
C) to preview a timeline of the project to be undertaken 
D) to remind the reader of key benefits and motivate action 
A) to outline the anticipated costs of a project 
B) to discuss methods for solving the problem mentioned in the introduction 
C) to preview a timeline of the project to be undertaken 
D) to remind the reader of key benefits and motivate action

Question 18

Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-Although she found information for her report in some excellent print sources, Juliette began her research by looking at online databases. What is the main reason that Juliette and many other writers do so?

Accepted Answer

A) Online databases are fast and they contain current, focused information. 
B) Any information found in online databases will be relevant and credible. 
C) It is easier to cite information found in these databases than information from print sources. 
D) These databases make it easy to find the data needed, requiring no special skills or knowledge. 
A) Online databases are fast and they contain current, focused information. 
B) Any information found in online databases will be relevant and credible. 
C) It is easier to cite information found in these databases than information from print sources. 
D) These databases make it easy to find the data needed, requiring no special skills or knowledge.

Question 19

Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-Juliette knows that her report must include complete and correct in-text citations as well as a "References" or "Works Cited" list to show the sources of her information. As she creates these in the proper style and format, she is struck by one major difference between print and electronic sources. What has she most likely realized?

Accepted Answer

A) She doesn't need to worry too much about the format for citing electronic sources, since most readers understand that this is a relatively new and undefined area and won't expect to be able to find the original sources. 
B) As long as she provides URLs for all electronic sources, readers won't expect to find much more information. 
C) She usually needs to include more information when citing electronic sources than she does for print sources. 
D) Creating citations for electronic sources is much easier than for print sources because electronic sources are more stable and the format and standards for citing them more consistent. 
A) She doesn't need to worry too much about the format for citing electronic sources, since most readers understand that this is a relatively new and undefined area and won't expect to be able to find the original sources. 
B) As long as she provides URLs for all electronic sources, readers won't expect to find much more information. 
C) She usually needs to include more information when citing electronic sources than she does for print sources. 
D) Creating citations for electronic sources is much easier than for print sources because electronic sources are more stable and the format and standards for citing them more consistent.

Question 20

NAR: Bennett-Renault Law Firm
Bennett-Renault Law Firm
Juliette Simonson works as a legal assistant in the banking and finance division of Bennett-Renault, a large law firm in Montreal. Her job requires Juliette to write formal and informal proposals and reports for various purposes. She often writes proposals offering Bennett-Renault's services to prospective and existing clients. Juliette's boss, Sylvia LaPlanche, who is director of Accounts Services, has asked Juliette to do some research and prepare a formal report. The report will help Bennett-Renault's directors determine what additional services the company could offer its clients and how to market those services more effectively.
-When Juliette describes the strategies she is using to search for information on the Internet, you remember something that you read about in the text. Which idea do you think she might find useful?

Accepted Answer

A) Pick one big search engine like Google and learn to master it. 
B) Learn about and test several search engines to determine the quality of information you find. 
C) Ignore online library databases because they are too commercial to be used for formal business research. 
D) Look only at the top three search results, as these will have the information you are seeking. 
A) Pick one big search engine like Google and learn to master it. 
B) Learn about and test several search engines to determine the quality of information you find. 
C) Ignore online library databases because they are too commercial to be used for formal business research. 
D) Look only at the top three search results, as these will have the information you are seeking.

A(n) _ ___ (two words) is used to illustrate a large company's structure or chain of command.

It is more efficient to send the same letter of transmittal to all readers of the same report.

The _________________ section of a proposal identifies the problem and discusses the goals or purposes of the project.

An executive summary is usually no longer than 10 percent of the original document.

You should discuss the boundaries of your report (what will be included and excluded) in the __________________ section.

___________________ proposals are those that are published in newspapers or on Web sites.

Primary data result from reading what others have experienced and observed.

RFPs can now be found on publicly available Internet sites.

The text claims that the most important thing to remember when writing a proposal is that proposals are sales presentations.

Career Success Begins With Communication Skills

Before You Write

Writing and Revising

E-Mails, Messages, Texts, Social Media, Memos, Letters and Other Daily Writing

Routine Writing Situations

Persuasive Writing Situations

Negative Writing Situations

Informal Reports

Communicating in Person

Business Presentations

The Job Search, Résumés, Social Media, and Cover Letters

Interviews and Follow-Up

Filters

Exam 9: Proposals and Formal Reports

A(n) _____________ _______________ (two words) is used to illustrate a large company's structure or chain of command.

It is more efficient to send the same letter of transmittal to all readers of the same report.

The _________________ section of a proposal identifies the problem and discusses the goals or purposes of the project.

An executive summary is usually no longer than 10 percent of the original document.

You should discuss the boundaries of your report (what will be included and excluded) in the __________________ section.

___________________ proposals are those that are published in newspapers or on Web sites.

Primary data result from reading what others have experienced and observed.

RFPs can now be found on publicly available Internet sites.

The text claims that the most important thing to remember when writing a proposal is that proposals are sales presentations.

Career Success Begins With Communication Skills

Before You Write

Writing and Revising

E-Mails, Messages, Texts, Social Media, Memos, Letters and Other Daily Writing

Routine Writing Situations

Persuasive Writing Situations

Negative Writing Situations

Informal Reports

Communicating in Person

Business Presentations

The Job Search, Résumés, Social Media, and Cover Letters

Interviews and Follow-Up

Filters

A(n) _ ___ (two words) is used to illustrate a large company's structure or chain of command.