Question 1

Expert systems:

Accepted Answer

A)  solve problems too difficult for human experts. 
B)  are based on DO WHILE rules. 
C)  use rules based on human expertise. 
D)  share characteristics with mainframe computing. 
E)  are a type of machine based intelligence. 
A)  solve problems too difficult for human experts. 
B)  are based on DO WHILE rules. 
C)  use rules based on human expertise. 
D)  share characteristics with mainframe computing. 
E)  are a type of machine based intelligence.

Question 2

Deciding whether to introduce a new product line is an example of a(n):

Accepted Answer

A)  semi-structured decision. 
B)  procedural decision. 
C)  nonprocedural decision. 
D)  operational decision. 
E)  unstructured decision. 
A)  semi-structured decision. 
B)  procedural decision. 
C)  nonprocedural decision. 
D)  operational decision. 
E)  unstructured decision.

Question 3

Virtual reality systems:

Accepted Answer

A)  provide design engineers with precise, three-dimensional representations of their models. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  provide simulations of walking through or manipulating a three-dimensional model or programmed real-world environment. 
E)  allow knowledge to be stored in simulated 3D environments. 
A)  provide design engineers with precise, three-dimensional representations of their models. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  provide simulations of walking through or manipulating a three-dimensional model or programmed real-world environment. 
E)  allow knowledge to be stored in simulated 3D environments.

Question 4

What is a GIS and what is it used for?

Accepted Answer

GIS is a geographical information system

Question 5

A bank's decision to give a customer a mortgage is an example of an unstructured decision.

Accepted Answer

A) True 
 B)False

Question 6

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Accepted Answer

A) True 
 B)False

Question 7

What-if analysis allows the user to vary certain values to test results to predict outcomes when there are no changes in the value of key conditions.

Accepted Answer

A) True 
 B)False

Question 8

Finding out why orders are not being filled on time at a distribution center is what kind of decision scenario?

Accepted Answer

A)  Semi-structured 
B)  High-velocity 
C)  Unstructured 
D)  Procedural 
E)  Operational 
A)  Semi-structured 
B)  High-velocity 
C)  Unstructured 
D)  Procedural 
E)  Operational

Question 9

Which dimension of quality means that a decision should reflect a rational process?

Accepted Answer

A)  Comprehensiveness 
B)  Accuracy 
C)  Fairness 
D)  Coherence 
E)  Due process 
A)  Comprehensiveness 
B)  Accuracy 
C)  Fairness 
D)  Coherence 
E)  Due process

Question 10

What are the essential capabilities of knowledge work systems?

Accepted Answer

Knowledge work systems must give knowled

Question 11

Virtual reality applications for the web use a standard called:

Accepted Answer

A)  CAD. 
B)  VRML. 
C)  VML. 
D)  TCP/IP. 
E)  XML. 
A)  CAD. 
B)  VRML. 
C)  VML. 
D)  TCP/IP. 
E)  XML.

Question 12

Which phase of decision making finds or recognizes a problem?

Accepted Answer

A)  Design 
B)  Intelligence 
C)  Choice 
D)  Implementation 
E)  Definition 
A)  Design 
B)  Intelligence 
C)  Choice 
D)  Implementation 
E)  Definition

Question 13

Which of the following would not be classified as a knowledge work system?

Accepted Answer

A)  Computer-aided design 
B)  3D visualization system 
C)  Investment workstations 
D)  Virtual reality system 
E)  Digital asset management system 
A)  Computer-aided design 
B)  3D visualization system 
C)  Investment workstations 
D)  Virtual reality system 
E)  Digital asset management system

Question 14

________ help media firms store and manage unstructured digital data such as photographs, images, videos, and audio files.

Accepted Answer

A)  Digital asset management systems 
B)  Knowledge networks 
C)  LMS 
D)  CAD 
E)  CMS 
A)  Digital asset management systems 
B)  Knowledge networks 
C)  LMS 
D)  CAD 
E)  CMS

Question 15

Business intelligence and analytics are products defined by software vendors.

Accepted Answer

A) True 
 B)False

Question 16

Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them.

Accepted Answer

A) True 
 B)False

Question 17

A restaurant client has asked you to develop a system that would provide smartphone alerts about special discounts to potential customers in the vicinity. Which of the following tools will provide the solution?

Accepted Answer

A)  Genetic algorithms 
B)  Neural networks 
C)  Location analytics 
D)  Operational analytics 
E)  Big data analytics 
A)  Genetic algorithms 
B)  Neural networks 
C)  Location analytics 
D)  Operational analytics 
E)  Big data analytics

Question 18

The business intelligence environment includes all of the following except:

Accepted Answer

A)  data from the business environment. 
B)  cloud-based storage. 
C)  BI infrastructure. 
D)  business analytics. 
E)  delivery platform. 
A)  data from the business environment. 
B)  cloud-based storage. 
C)  BI infrastructure. 
D)  business analytics. 
E)  delivery platform.

Question 19

A(n) ________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.

Accepted Answer

A)  pivot 
B)  drill-down 
C)  ad hoc 
D)  multitier 
E)  sensitivity 
A)  pivot 
B)  drill-down 
C)  ad hoc 
D)  multitier 
E)  sensitivity

Question 20

You would expect to find all of the following tools in a major enterprise content management system except:

Accepted Answer

A)  videoconferencing. 
B)  knowledge preservation. 
C)  intelligent agents. 
D)  wiki building. 
E)  instant messaging. 
A)  videoconferencing. 
B)  knowledge preservation. 
C)  intelligent agents. 
D)  wiki building. 
E)  instant messaging.

Expert systems:

Deciding whether to introduce a new product line is an example of a(n):

Virtual reality systems:

What is a GIS and what is it used for?

A bank's decision to give a customer a mortgage is an example of an unstructured decision.

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

What-if analysis allows the user to vary certain values to test results to predict outcomes when there are no changes in the value of key conditions.

Finding out why orders are not being filled on time at a distribution center is what kind of decision scenario?

Which dimension of quality means that a decision should reflect a rational process?

What are the essential capabilities of knowledge work systems?

Virtual reality applications for the web use a standard called:

Which phase of decision making finds or recognizes a problem?

Which of the following would not be classified as a knowledge work system?

________ help media firms store and manage unstructured digital data such as photographs, images, videos, and audio files.

Business intelligence and analytics are products defined by software vendors.

Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them.

A restaurant client has asked you to develop a system that would provide smartphone alerts about special discounts to potential customers in the vicinity. Which of the following tools will provide the solution?

The business intelligence environment includes all of the following except:

A(n) ________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.

You would expect to find all of the following tools in a major enterprise content management system except:

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Building Information Systems and Managing Projects

Filters

Exam 11: Improving Decision Making and Managing Knowledge

Expert systems:

Deciding whether to introduce a new product line is an example of a(n):

Virtual reality systems:

What is a GIS and what is it used for?

A bank's decision to give a customer a mortgage is an example of an unstructured decision.

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

What-if analysis allows the user to vary certain values to test results to predict outcomes when there are no changes in the value of key conditions.

Finding out why orders are not being filled on time at a distribution center is what kind of decision scenario?

Which dimension of quality means that a decision should reflect a rational process?

What are the essential capabilities of knowledge work systems?

Virtual reality applications for the web use a standard called:

Which phase of decision making finds or recognizes a problem?

Which of the following would not be classified as a knowledge work system?

________ help media firms store and manage unstructured digital data such as photographs, images, videos, and audio files.

Business intelligence and analytics are products defined by software vendors.

Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them.

A restaurant client has asked you to develop a system that would provide smartphone alerts about special discounts to potential customers in the vicinity. Which of the following tools will provide the solution?

The business intelligence environment includes all of the following except:

A(n) ________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.

You would expect to find all of the following tools in a major enterprise content management system except:

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Building Information Systems and Managing Projects

Filters