Question 1

Why are knowledge workers so important to an organization?

Accepted Answer

Knowledge workers help create new produc

Question 2

What is the name of a decision support tool that asks what-if questions repeatedly to predict outcomes in a variety of situations?

Accepted Answer

A)  Key performance indicators 
B)  Predictive analytics 
C)  Ad hoc query 
D)  Sensitivity analysis 
E)  Pivot table 
A)  Key performance indicators 
B)  Predictive analytics 
C)  Ad hoc query 
D)  Sensitivity analysis 
E)  Pivot table

Question 3

Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?

Accepted Answer

A)  Due process 
B)  Justice 
C)  Fairness 
D)  Coherence 
E)  Accuracy 
A)  Due process 
B)  Justice 
C)  Fairness 
D)  Coherence 
E)  Accuracy

Question 4

DSS primarily address structured problems.

Accepted Answer

A) True 
 B)False

Question 5

Expertise and experience of organizational members that has been formally documented best describes:

Accepted Answer

A)  wisdom. 
B)  information. 
C)  explicit knowledge. 
D)  tacit knowledge. 
E)  unstructured knowledge. 
A)  wisdom. 
B)  information. 
C)  explicit knowledge. 
D)  tacit knowledge. 
E)  unstructured knowledge.

Question 6

How is big data being utilized by local governments?

Accepted Answer

Big-data analytics are driving the movem

Question 7

What kind of decision making tool could help you develop a recommended system for your firm's website which has 50,000 visitors a month?

Accepted Answer

A)  Big data analytics 
B)  Sensitivity analysis 
C)  Goal seeking 
D)  Forecasting 
E)  Simulation 
A)  Big data analytics 
B)  Sensitivity analysis 
C)  Goal seeking 
D)  Forecasting 
E)  Simulation

Question 8

________ is a management methodology that translates a firm's goals into operational targets.

Accepted Answer

A)  BPM 
B)  KPI 
C)  Balanced scorecard 
D)  OLAP 
E)  GDSS 
A)  BPM 
B)  KPI 
C)  Balanced scorecard 
D)  OLAP 
E)  GDSS

Question 9

You are a city transportation planner and are interested in improving the city's bus service. What types of analytic tools might help you do this, and how would you use them?

Accepted Answer

To help plan an efficient bus system you

Question 10

Robotics is a type of intelligent technique.

Accepted Answer

A) True 
 B)False

Question 11

________ decisions are most common at higher levels of management.

Accepted Answer

A)  Semi-structured 
B)  Unstructured 
C)  Structured 
D)  Undocumented 
E)  Procedural 
A)  Semi-structured 
B)  Unstructured 
C)  Structured 
D)  Undocumented 
E)  Procedural

Question 12

Watson is being used to diagnose diseases.

Accepted Answer

A) True 
 B)False

Question 13

You have been hired by a small architectural firm interested in implementing a knowledge management system. What features do you think would be of most benefit to them?

Accepted Answer

The ability to store structured document

Question 14

________ are designed to have a generalized capability to learn.

Accepted Answer

A)  Knowledge-based systems 
B)  Neural networks 
C)  Fuzzy logic systems 
D)  Expert systems 
E)  Genetic algorithms 
A)  Knowledge-based systems 
B)  Neural networks 
C)  Fuzzy logic systems 
D)  Expert systems 
E)  Genetic algorithms

Question 15

Describe the stages of organizational decision making.

Accepted Answer

There are four stages in decision making

Question 16

The type of decision that can be made by following a definite procedure is called a(n) ________ decision.

Accepted Answer

A)  operational 
B)  unstructured 
C)  semi-structured 
D)  procedural 
E)  structured 
A)  operational 
B)  unstructured 
C)  semi-structured 
D)  procedural 
E)  structured

Question 17

Which of the following is an example of a high-velocity automated decision process?

Accepted Answer

A)  Strategic decision making 
B)  Operational decision making 
C)  Credit granting decisions 
D)  Providing online search results 
E)  Discovering and identifying the nature of a decision problem 
A)  Strategic decision making 
B)  Operational decision making 
C)  Credit granting decisions 
D)  Providing online search results 
E)  Discovering and identifying the nature of a decision problem

Question 18

All of the following are intelligent agents that are able to respond to human voice commands with useful information in voice or written form except:

Accepted Answer

A)  Apple's Siri. 
B)  Microsoft's Cortana. 
C)  Facebook's DeepFace. 
D)  Amazon's Alexa. 
E)  Google Now. 
A)  Apple's Siri. 
B)  Microsoft's Cortana. 
C)  Facebook's DeepFace. 
D)  Amazon's Alexa. 
E)  Google Now.

Question 19

Shopping bots are a form of intelligent agent.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is a typical middle management decision?

Accepted Answer

A)  How much of our product is selling in lower-income markets? 
B)  Should we close a factory? 
C)  Should we introduce our product to overseas markets? 
D)  Should we discontinue this product? 
E)  Which product is selling the best in overseas markets? 
A)  How much of our product is selling in lower-income markets? 
B)  Should we close a factory? 
C)  Should we introduce our product to overseas markets? 
D)  Should we discontinue this product? 
E)  Which product is selling the best in overseas markets?

Why are knowledge workers so important to an organization?

What is the name of a decision support tool that asks what-if questions repeatedly to predict outcomes in a variety of situations?

Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?

DSS primarily address structured problems.

Expertise and experience of organizational members that has been formally documented best describes:

How is big data being utilized by local governments?

What kind of decision making tool could help you develop a recommended system for your firm's website which has 50,000 visitors a month?

________ is a management methodology that translates a firm's goals into operational targets.

You are a city transportation planner and are interested in improving the city's bus service. What types of analytic tools might help you do this, and how would you use them?

Robotics is a type of intelligent technique.

________ decisions are most common at higher levels of management.

Watson is being used to diagnose diseases.

You have been hired by a small architectural firm interested in implementing a knowledge management system. What features do you think would be of most benefit to them?

________ are designed to have a generalized capability to learn.

Describe the stages of organizational decision making.

The type of decision that can be made by following a definite procedure is called a(n) ________ decision.

Which of the following is an example of a high-velocity automated decision process?

All of the following are intelligent agents that are able to respond to human voice commands with useful information in voice or written form except:

Shopping bots are a form of intelligent agent.

Which of the following is a typical middle management decision?

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Building Information Systems and Managing Projects

Filters

Exam 11: Improving Decision Making and Managing Knowledge

Why are knowledge workers so important to an organization?

What is the name of a decision support tool that asks what-if questions repeatedly to predict outcomes in a variety of situations?

Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?

DSS primarily address structured problems.

Expertise and experience of organizational members that has been formally documented best describes:

How is big data being utilized by local governments?

What kind of decision making tool could help you develop a recommended system for your firm's website which has 50,000 visitors a month?

________ is a management methodology that translates a firm's goals into operational targets.

You are a city transportation planner and are interested in improving the city's bus service. What types of analytic tools might help you do this, and how would you use them?

Robotics is a type of intelligent technique.

________ decisions are most common at higher levels of management.

Watson is being used to diagnose diseases.

You have been hired by a small architectural firm interested in implementing a knowledge management system. What features do you think would be of most benefit to them?

________ are designed to have a generalized capability to learn.

Describe the stages of organizational decision making.

The type of decision that can be made by following a definite procedure is called a(n) ________ decision.

Which of the following is an example of a high-velocity automated decision process?

All of the following are intelligent agents that are able to respond to human voice commands with useful information in voice or written form except:

Shopping bots are a form of intelligent agent.

Which of the following is a typical middle management decision?

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Building Information Systems and Managing Projects

Filters