Exam 3: Achieving Competitive Advantage With Information Systems

When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits, ________ are created.

Quality control is the sole goal of Six Sigma.

All of the following are considered primary activities of a firm except:

Walmart's continuous replenishment system allows it to do all of the following except:

The reduction of errors to 3.4 defects per million opportunities is central to the concept of:

Internet technology:

The power of suppliers is one of the competitive forces that affect an organization's ability to compete.

Select a popular product or company that you are familiar with, such as Apple's iPad. Apply Porter's competitive forces model to that product and/or company. Which of the four generic strategies is the company using?

Which of the following is the first step in BPM?

Why is identifying processes for change one of the most important strategic decisions that a firm can make?

The inventors of a disruptive technology always benefit the most from the technology; and it is rare that fast followers catch up quickly.

The more people that use Microsoft Office software and related products, the lower its value.

The Internet has made it more difficult for companies to sustain operational advantages.

Why are disruptive technologies "tricky"? Provide examples.

Low-cost leadership is one of the four basic competitive strategies.

BPM ends once the new processes are both implemented and accepted.

Seeing quality as the responsibility of all people and functions in an organization is central to the concept of:

Which of the following is not one of the competitive forces in Porter's model?

________ systems are those in which development occurs at the home base, but operations are handed over to autonomous units in foreign locations.

What is BPM? What are the steps involved in practicing BPM?