Question 1

All of the following have been disruptive technologies except:

Accepted Answer

A)  the PageRank algorithm. 
B)  digital photography. 
C)  minicomputers. 
D)  the iPod. 
E)  the automobile. 
A)  the PageRank algorithm. 
B)  digital photography. 
C)  minicomputers. 
D)  the iPod. 
E)  the automobile.

Question 2

An information system can enhance core competencies by:

Accepted Answer

A)  providing better reporting facilities. 
B)  creating educational opportunities for management. 
C)  allowing operational employees to interact with management. 
D)  encouraging the sharing of knowledge across business units. 
E)  synchronizing the value chains of business partners with an industry. 
A)  providing better reporting facilities. 
B)  creating educational opportunities for management. 
C)  allowing operational employees to interact with management. 
D)  encouraging the sharing of knowledge across business units. 
E)  synchronizing the value chains of business partners with an industry.

Question 3

Which of the following industries has the lowest barrier to entry?

Accepted Answer

A)  Automotive 
B)  Computer chip 
C)  Small retailer 
D)  Airline 
E)  Solar energy 
A)  Automotive 
B)  Computer chip 
C)  Small retailer 
D)  Airline 
E)  Solar energy

Question 4

A value web is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

Accepted Answer

A) True 
 B)False

Question 5

Customer definitions of the quality of a product include all of the following except:

Accepted Answer

A)  uniformity of the product. 
B)  accuracy of the advertising with respect to the product. 
C)  durability and safety of the product. 
D)  ease of use of the product. 
E)  customer support for the product. 
A)  uniformity of the product. 
B)  accuracy of the advertising with respect to the product. 
C)  durability and safety of the product. 
D)  ease of use of the product. 
E)  customer support for the product.

Question 6

Which of the following is not an advantage for new companies entering the marketplace?

Accepted Answer

A)  They can implement new systems and equipment. 
B)  They are not locked into an existing brand image. 
C)  They are more highly motivated. 
D)  They can establish new relationships with suppliers. 
E)  They can often hire younger, less expensive workers. 
A)  They can implement new systems and equipment. 
B)  They are not locked into an existing brand image. 
C)  They are more highly motivated. 
D)  They can establish new relationships with suppliers. 
E)  They can often hire younger, less expensive workers.

Question 7

Final assembly of iPhones occurs in which of the following countries?

Accepted Answer

A)  United States 
B)  South Korea 
C)  China 
D)  Germany 
E)  Japan 
A)  United States 
B)  South Korea 
C)  China 
D)  Germany 
E)  Japan

Question 8

The support activities of a firm include:

Accepted Answer

A)  inbound logistics, technology, outbound logistics, sales and marketing, and service. 
B)  inbound logistics, organization infrastructure, outbound logistics, technology, and procurement. 
C)  organization infrastructure, human resources, sales and marketing, and technology. 
D)  organization infrastructure, human resources, technology, and procurement. 
E)  sales and marketing, procurement, human resources, and technology. 
A)  inbound logistics, technology, outbound logistics, sales and marketing, and service. 
B)  inbound logistics, organization infrastructure, outbound logistics, technology, and procurement. 
C)  organization infrastructure, human resources, sales and marketing, and technology. 
D)  organization infrastructure, human resources, technology, and procurement. 
E)  sales and marketing, procurement, human resources, and technology.

Question 9

Research has shown that the more successfully a firm can align its IT with its business goals, the more profitable it will be. What practical steps should a firm use in aligning IT with its goals?

Accepted Answer

Steps to align IT with your organization

Question 10

Strong linkages to customers and suppliers increase switching costs.

Accepted Answer

A) True 
 B)False

Question 11

________ typically develop a single information system, usually at the home base, and then replicate it around the world.

Accepted Answer

A)  Domestic exporters 
B)  Multinational firms 
C)  Franchisers 
D)  Transnational firms 
E)  Virtual companies 
A)  Domestic exporters 
B)  Multinational firms 
C)  Franchisers 
D)  Transnational firms 
E)  Virtual companies

Question 12

The value chain model classifies all company activities as either primary or support.

Accepted Answer

A) True 
 B)False

Question 13

To what competitive force did the printed encyclopedia industry succumb?

Accepted Answer

A)  Positioning and rivalry among competitors 
B)  Low cost of entry 
C)  Substitute products or services 
D)  Increased bargaining power of customers 
E)  Increased bargaining power of suppliers 
A)  Positioning and rivalry among competitors 
B)  Low cost of entry 
C)  Substitute products or services 
D)  Increased bargaining power of customers 
E)  Increased bargaining power of suppliers

Question 14

Which of the following can force a business and its competitors to compete on price alone?

Accepted Answer

A)  High product differentiation 
B)  Poor process efficiency 
C)  Demand control 
D)  Transparent marketplace 
E)  Multiple competing suppliers 
A)  High product differentiation 
B)  Poor process efficiency 
C)  Demand control 
D)  Transparent marketplace 
E)  Multiple competing suppliers

Question 15

How is Internet technology useful from a network economics perspective? Give examples.

Accepted Answer

In network economics, the cost of adding

Question 16

Hilton Hotels' use of customer information software to identify the most profitable customers to direct its services to is an example of using information systems to:

Accepted Answer

A)  strengthen customer intimacy. 
B)  differentiate their service. 
C)  focus on market niche. 
D)  increase efficiency. 
E)  provide services at a lower price than its competitors. 
A)  strengthen customer intimacy. 
B)  differentiate their service. 
C)  focus on market niche. 
D)  increase efficiency. 
E)  provide services at a lower price than its competitors.

Question 17

Discuss the ways information systems can be used to improve quality.

Accepted Answer

Information systems can help improve qua

Question 18

Why has the Internet made competitive rivalry more intense?

Accepted Answer

The Internet has made competitive rivalr

Question 19

Which of the following is pursuing a transnational strategy?

Accepted Answer

A)  Caterpillar Corporation 
B)  Ford Motor Co. 
C)  Intel Corporation 
D)  Nestlé 
E)  Starbucks 
A)  Caterpillar Corporation 
B)  Ford Motor Co. 
C)  Intel Corporation 
D)  Nestlé 
E)  Starbucks

Question 20

Caterpillar Corporation is example of which of the following?

Accepted Answer

A)  Domestic exporter 
B)  Multinational 
C)  Franchiser 
D)  Transnational 
E)  Virtual company 
A)  Domestic exporter 
B)  Multinational 
C)  Franchiser 
D)  Transnational 
E)  Virtual company

All of the following have been disruptive technologies except:

An information system can enhance core competencies by:

Which of the following industries has the lowest barrier to entry?

A value web is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

Customer definitions of the quality of a product include all of the following except:

Which of the following is not an advantage for new companies entering the marketplace?

Final assembly of iPhones occurs in which of the following countries?

The support activities of a firm include:

Research has shown that the more successfully a firm can align its IT with its business goals, the more profitable it will be. What practical steps should a firm use in aligning IT with its goals?

Strong linkages to customers and suppliers increase switching costs.

________ typically develop a single information system, usually at the home base, and then replicate it around the world.

The value chain model classifies all company activities as either primary or support.

To what competitive force did the printed encyclopedia industry succumb?

Which of the following can force a business and its competitors to compete on price alone?

How is Internet technology useful from a network economics perspective? Give examples.

Hilton Hotels' use of customer information software to identify the most profitable customers to direct its services to is an example of using information systems to:

Discuss the ways information systems can be used to improve quality.

Why has the Internet made competitive rivalry more intense?

Which of the following is pursuing a transnational strategy?

Caterpillar Corporation is example of which of the following?

Business Information Systems in Your Career

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Filters

Exam 3: Achieving Competitive Advantage With Information Systems

All of the following have been disruptive technologies except:

An information system can enhance core competencies by:

Which of the following industries has the lowest barrier to entry?

A value web is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

Customer definitions of the quality of a product include all of the following except:

Which of the following is not an advantage for new companies entering the marketplace?

Final assembly of iPhones occurs in which of the following countries?

The support activities of a firm include:

Research has shown that the more successfully a firm can align its IT with its business goals, the more profitable it will be. What practical steps should a firm use in aligning IT with its goals?

Strong linkages to customers and suppliers increase switching costs.

________ typically develop a single information system, usually at the home base, and then replicate it around the world.

The value chain model classifies all company activities as either primary or support.

To what competitive force did the printed encyclopedia industry succumb?

Which of the following can force a business and its competitors to compete on price alone?

How is Internet technology useful from a network economics perspective? Give examples.

Hilton Hotels' use of customer information software to identify the most profitable customers to direct its services to is an example of using information systems to:

Discuss the ways information systems can be used to improve quality.

Why has the Internet made competitive rivalry more intense?

Which of the following is pursuing a transnational strategy?

Caterpillar Corporation is example of which of the following?

Business Information Systems in Your Career

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Filters